Reviews
I had a great experience thanks to David Rivera and the
I had a great experience thanks to David Rivera and the team at Empire Nissan. They were very patient, courteous and took the time to go through all options and possible avenues in purchasing a vehicle. They we not pushy and made me feel comfortable. Very happy with my choice.
I had a great experience thanks to David Rivera and the
I had a great experience thanks to David Rivera and the team at Empire Nissan. They were very patient, courteous and took the time to go through all options and possible avenues in purchasing a vehicle. They we not pushy and made me feel comfortable. Very happy with my choice.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are glad that you felt comfortable while purchasing your new vehicle with us. David and our team thank you for this kind review. Don't hesitate to reach out to us if there is more we can help you with. Enjoy your new car and drive safely!
Ethan Valdez was GREAT.
Ethan Valdez was GREAT. Havent had a good, caring, informative, helpful picking me up, fun sales person on decades. Dwayne Small was GREAT also. In my years I’ve dealt with sales people not like them. They want to make a sale, not interested in a persons needs, etc. Thank You.
Ethan Valdez was GREAT.
Ethan Valdez was GREAT. Havent had a good, caring, informative, helpful picking me up, fun sales person on decades. Dwayne Small was GREAT also. In my years I’ve dealt with sales people not like them. They want to make a sale, not interested in a persons needs, etc. Thank You.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so glad you were able to work with Ethan and Dwayne and experience a great and caring sales person. It is our goal to give our customers pleasant car shopping experiences so your review is very rewarding for us to receive. Don't hesitate to reach out to us if you need any further assistance from us. Take care and drive safely, William.
Rob Spodar was excellent service advisor.
Rob Spodar was excellent service advisor. We had an air bag safety issue on a 2026 Nissan rogue which resulted in a three week repair. Rob patiently worked with Nissan engineering til the issue was resolved. He keeps us updated every step of the way during the repair period. He is an asset to this dealership. Very professional
Rob Spodar was excellent service advisor.
Rob Spodar was excellent service advisor. We had an air bag safety issue on a 2026 Nissan rogue which resulted in a three week repair. Rob patiently worked with Nissan engineering til the issue was resolved. He keeps us updated every step of the way during the repair period. He is an asset to this dealership. Very professional
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- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ann, thank you for taking the time to leave Rob this positive review. We are glad that he took great care of you and kept you well informed throughout the process. He definitely is an asset to our team and he will be honored to hear of your kind words. Please do not hesitate to give us a call if you ever have any further questions or concerns.
David Rivera Was Straight To The Point In A Respectful
David Rivera Was Straight To The Point In A Respectful Way. Ray Was Able To Help Me Receive The Best Deal I Could’ve Gotten. 10/10
David Rivera Was Straight To The Point In A Respectful
David Rivera Was Straight To The Point In A Respectful Way. Ray Was Able To Help Me Receive The Best Deal I Could’ve Gotten. 10/10
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mark, thank you for your positive review! We are so glad that David and Ray took great care of you and ensured your experience with us was an all-around success. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!
Warm, friendly, courteous, professional and prompt.
Warm, friendly, courteous, professional and prompt. I must extend a thank you to an exceptional service advisor, Rod. Rod was reliable, knowledgeable, professional and very courteous. Thanks again Rod.
Warm, friendly, courteous, professional and prompt.
Warm, friendly, courteous, professional and prompt. I must extend a thank you to an exceptional service advisor, Rod. Rod was reliable, knowledgeable, professional and very courteous. Thanks again Rod.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful review! Rod will be honored to hear of your kind words and to know that you deeply valued his service. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
ALEX M.
ALEX M. is a great sales person. Service all my needs and answerd all questions. The car was delivered on time. I highly recommend Bay Ridge Nissan for leasing car.
ALEX M.
ALEX M. is a great sales person. Service all my needs and answerd all questions. The car was delivered on time. I highly recommend Bay Ridge Nissan for leasing car.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ella, Congratulations on your new vehicle. We realize you have several choices when buying a car and thank you for choosing- Empire Nissan of Bay Ridge. Alex prides himself on providing customers with top notch customer service and a stress-free buying experience.
Awesome service experience.
Awesome service experience. Alex Munoz addressed my every question and need. Car was ready when promised. I highly recommend Empire Nissan for all your maintenance needs. Great place to buy a new car too.
Awesome service experience.
Awesome service experience. Alex Munoz addressed my every question and need. Car was ready when promised. I highly recommend Empire Nissan for all your maintenance needs. Great place to buy a new car too.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, Thank you for sharing this review with us. Alex and the rest of our service crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail and thank you for your recommendation!
I am Very satisfied i will come back Empire Nissan of
I am Very satisfied i will come back Empire Nissan of Bay Ridge all day
I am Very satisfied i will come back Empire Nissan of
I am Very satisfied i will come back Empire Nissan of Bay Ridge all day
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Henock, Thank you for your time and feedback. We realize that there are several choices when selecting a car dealership and are so happy that you picked us.
Total bait and switch scam.
Total bait and switch scam. Classic script: Conveniently the car they confirmed is available is somewhere else. "Salesman " knows nothing about cars. Just for laughs I asked him if Mazda still had a rotary engine. Had no idea what that is!!! And they love the "let me talk to the manager" routine. Oh and Salesman has no business cards. Musta given them all out. Uh huh
Total bait and switch scam.
Total bait and switch scam. Classic script: Conveniently the car they confirmed is available is somewhere else. "Salesman " knows nothing about cars. Just for laughs I asked him if Mazda still had a rotary engine. Had no idea what that is!!! And they love the "let me talk to the manager" routine. Oh and Salesman has no business cards. Musta given them all out. Uh huh
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Teona Small Dwayne Small I give recommendation to didn’t
Teona Small Dwayne Small I give recommendation to didn’t going with this dealership is husband and wife so he is manager and she what did there I don’t know but big liars . I went to see just car and they pushed me and didn’t give me time to to drive test new car just talking and pushing me to sign and switch car so don’t trust them please
Teona Small Dwayne Small I give recommendation to didn’t
Teona Small Dwayne Small I give recommendation to didn’t going with this dealership is husband and wife so he is manager and she what did there I don’t know but big liars . I went to see just car and they pushed me and didn’t give me time to to drive test new car just talking and pushing me to sign and switch car so don’t trust them please
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase