Reviews
Took car in for 5000 mile service and rear brakes after only 24k miles. They also said I needed a $220 alignment as they said corners of tires were wearing on my almost new tires. Took it to a reputable shop who check alignment and said it was in spec and only charged $50 for the setup. Webster Nissan are typical dealer crooks.
Took car in for 5000 mile service and rear brakes after only 24k miles. They also said I needed a $220 alignment as they said corners of tires were wearing on my almost new tires. Took it to a reputable shop who check alignment and said it was in spec and only charged $50 for the setup. Webster Nissan are typical dealer crooks.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via [email protected] or respond directly to this message with the requested information. We hope to hear back from you soon.
Kind and helpful. Appreciated the free newspapers & coffee. I was helped as soon as I walked in
Kind and helpful. Appreciated the free newspapers & coffee. I was helped as soon as I walked in
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
Dan v and vision made a bad day for me a great day thank you dan and vision thank you Jim L
Dan v and vision made a bad day for me a great day thank you dan and vision thank you Jim L
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
Standard oil change Didnt inform me that I can no longer get my free oil changes
Standard oil change Didnt inform me that I can no longer get my free oil changes
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide us with this feedback.
It was quick, fast and friendly. Will be back. Tyler was great and the pricing was good.
It was quick, fast and friendly. Will be back. Tyler was great and the pricing was good.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
I took my truck three times for it to not be fixed. I have called and they say it's in review . But, no one has yet to call me and this is ridiculous. I may a lot of money for my Armada I am highly upset and want my vehicle fixed. I went out of town today and had to use my phone for GPS this is absolutely ridiculous and no one has yet to get back to me. Very disappointed
I took my truck three times for it to not be fixed. I have called and they say it's in review . But, no one has yet to call me and this is ridiculous. I may a lot of money for my Armada I am highly upset and want my vehicle fixed. I went out of town today and had to use my phone for GPS this is absolutely ridiculous and no one has yet to get back to me. Very disappointed
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via [email protected] or respond directly to this message with the requested information. We hope to hear back from you soon.
I did not go to Webster Vision. Your records are incorrect. That was 11 words not 4.
I did not go to Webster Vision. Your records are incorrect. That was 11 words not 4.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via [email protected] or respond directly to this message with the requested information. We hope to hear back from you soon.
After being cheated out of thousands of dollars by Vision Hyundai of Webster, I was given a 5-year contract for free oil changes as a (VERY SMALL) token apology. . .which the general manager, Rob Cammilleri, pronptly refused to honor. So, it was with great trepidation that I visited Vision Nissan, hoping that they would honor it. And they did! Comparing the two Vision dealerships is like comparing night with day. Nick, Santos, and a very pleasant young lady assistant made sure my visit to the Nissan store was pleasant and that the oil change was accomplished in good time. When it was determined that my car needed some serious repair work, that, too, was done efficiently, expertly, and immediately. I was so pleased -- and not a little amazed at how the two dealerships were polar opposites even though they operate under the same corporate umbrella. Today I went to Vision Nissan again, this time with a problem with my electronic key fob. This was nothing but a nuisance -- but I was treated as though it was of great importance. Santos advised the mechanic, Alvin, to repair the key while I waited, even though I had no appointment -- and it was done free of charge! I can't say enough great things about Vision Nissan of Webster. My only regret is that I didn't know about their fantastic staff and their on-site stock of dependable new and used cars until AFTER I had been mistreated and financially exploited at the Hyundai dealership next door. Thank you, Nick, Alvin, that nice young lady whose name I didn't get, and Santos! You are the reasons I will not hesitate to recommend Vision Nissan of Webster to friends, family, and everyone reading this review.
After being cheated out of thousands of dollars by Vision Hyundai of Webster, I was given a 5-year contract for free oil changes as a (VERY SMALL) token apology. . .which the general manager, Rob Cammilleri, pronptly refused to honor. So, it was with great trepidation that I visited Vision Nissan, hoping that they would honor it. And they did! Comparing the two Vision dealerships is like comparing night with day. Nick, Santos, and a very pleasant young lady assistant made sure my visit to the Nissan store was pleasant and that the oil change was accomplished in good time. When it was determined that my car needed some serious repair work, that, too, was done efficiently, expertly, and immediately. I was so pleased -- and not a little amazed at how the two dealerships were polar opposites even though they operate under the same corporate umbrella. Today I went to Vision Nissan again, this time with a problem with my electronic key fob. This was nothing but a nuisance -- but I was treated as though it was of great importance. Santos advised the mechanic, Alvin, to repair the key while I waited, even though I had no appointment -- and it was done free of charge! I can't say enough great things about Vision Nissan of Webster. My only regret is that I didn't know about their fantastic staff and their on-site stock of dependable new and used cars until AFTER I had been mistreated and financially exploited at the Hyundai dealership next door. Thank you, Nick, Alvin, that nice young lady whose name I didn't get, and Santos! You are the reasons I will not hesitate to recommend Vision Nissan of Webster to friends, family, and everyone reading this review.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
Kind words that are well deserved!
Al entrar al dile me recibió un joven y en mi idioma , el me llevo hasta el lugar adecuados y estuvo en mi tradición me atendieron muy bien se lo recomendé a unos compañeros de trabajo gracias estoy muy agradecida con el trabajo
Al entrar al dile me recibió un joven y en mi idioma , el me llevo hasta el lugar adecuados y estuvo en mi tradición me atendieron muy bien se lo recomendé a unos compañeros de trabajo gracias estoy muy agradecida con el trabajo
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
The service Dept. Diagnosed the problem quickly, unfortunately they didn't have the part so I had to wait 3 days before I get my car back
The service Dept. Diagnosed the problem quickly, unfortunately they didn't have the part so I had to wait 3 days before I get my car back
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide us with this feedback.