Pohanka CDJR Salisbury

There was a service person ( Holy Exume,) extremely personable and helpful. I understand that he is no longer there, but at another business, I was looking forward to seeing him again. How customers are greeted and serviced at a business is extremely important.

Service was: great communication, quick diagnostic, quick fix, and with a coupon from online, reasonable. Honestly, getting it towed to the 'dealership' scared me thinking you'd look for other things to charge for...not the case at all. Totally happy.

It was a little pricey but had to be done. Staff was very friendly. Hours were convenient for my schedule. Conversely located not far from my location.

I’ve purchased two cars in the past 7 months and I’ve gotta say that I love Tara. She worked out a deal for me both times. I think she’s the sweetest person and I loving dealing with her. She works hard and she cares.

Friendly team, prompt service, CLEAN waiting area! They took me despite closing within the hour for a recall repair! I definitely recommend this dealership! Excellent!

Made appointment 2 days in advance so I could get car seen first thing. At lunch time car was not it. This was for check engine lite and rpm jumping up and down while driving. Told had to pay rediculous diagnostic fee but agreed to it to find problem. Well the code said I needed a sensor which was put on but then they started the up sell process and when I asked what the service engine light said they told me it was off and they could not duplicate the problem. All I can say is beware of there diagnostic scam

Labor rate is 135.00 per hour. That is outrageous. Service manager was very courteous. Parts are very high. The new battery cost over 200.00. I cannot afford these prices

Talked to Marq and he was to call me at 1200 to 1000 on 02/08 did no call until 6 pm and said he got busy and forgot. If selling cars is his living he got a problem.

I cannot begin to express how pleasant it was to deal with this dealership. I had the pleasure of working with Dom Maier. I could not have asked for a more polite, knowledgeable and professional person to work with. I live near Richmond Virginia and there are very many Dodge Chrysler Jeep dealers between here and Salisbury. I spent many hours meeting and talking to many of them. After one phone call to Dom and Mike Beauchamp I was done searching. This team not only helped me find the perfect truck, they made it extremely easy to buy. First rate experience from start to finish.