Reviews
Service was efficient and friendly.
Service was efficient and friendly. The service and recall work took less time than originally thought. Very well done.
Service was efficient and friendly.
Service was efficient and friendly. The service and recall work took less time than originally thought. Very well done.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service Dept was very prompt and helpful.
Service Dept was very prompt and helpful. I would recommend Vision Nissan Canandaigua very highly!
Service Dept was very prompt and helpful.
Service Dept was very prompt and helpful. I would recommend Vision Nissan Canandaigua very highly!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Took us right in at appointment time and did it at
Took us right in at appointment time and did it at reasonable time Nice waiting room and refreshments
Took us right in at appointment time and did it at
Took us right in at appointment time and did it at reasonable time Nice waiting room and refreshments
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I was told the work would take 1 hour and it was done in
I was told the work would take 1 hour and it was done in 45 minutes witch was less time then expected.
I was told the work would take 1 hour and it was done in
I was told the work would take 1 hour and it was done in 45 minutes witch was less time then expected.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
I had an absolutely outstanding experience purchasing my
I had an absolutely outstanding experience purchasing my new car at Nissan. From start to finish, the staff went above and beyond to make the process smooth and stress-free. Their customer service was truly impeccable—everyone I interacted with was kind, attentive, and genuinely focused on helping me find the right fit for my needs. What stood out most was how accommodating and understanding they were. I had just paid off my previous auto loan only days before my car unexpectedly died, which was incredibly stressful. The team showed real empathy for my situation and worked quickly to get me into a brand new vehicle without any added pressure. Devon and Matt made what could have been a frustrating experience feel easy and even exciting. I’m so grateful for their professionalism, efficiency, and care. I highly recommend this dealership to anyone looking for a seamless and supportive car-buying experience.
I had an absolutely outstanding experience purchasing my
I had an absolutely outstanding experience purchasing my new car at Nissan. From start to finish, the staff went above and beyond to make the process smooth and stress-free. Their customer service was truly impeccable—everyone I interacted with was kind, attentive, and genuinely focused on helping me find the right fit for my needs. What stood out most was how accommodating and understanding they were. I had just paid off my previous auto loan only days before my car unexpectedly died, which was incredibly stressful. The team showed real empathy for my situation and worked quickly to get me into a brand new vehicle without any added pressure. Devon and Matt made what could have been a frustrating experience feel easy and even exciting. I’m so grateful for their professionalism, efficiency, and care. I highly recommend this dealership to anyone looking for a seamless and supportive car-buying experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
We were in and out which was nice and the staff there are
We were in and out which was nice and the staff there are wonderful and polite and willing to help with any needs. We went in with a certain payment and they kept to that which was great too…
We were in and out which was nice and the staff there are
We were in and out which was nice and the staff there are wonderful and polite and willing to help with any needs. We went in with a certain payment and they kept to that which was great too…
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
excellent service'n in and out in 30 minutes with
excellent service'n in and out in 30 minutes with excellent services i would recommend them to anyone..
excellent service'n in and out in 30 minutes with
excellent service'n in and out in 30 minutes with excellent services i would recommend them to anyone..
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
We spoke with Heidi about a used bronco sport.
We spoke with Heidi about a used bronco sport. It is an hour drive from our home, so I expressed to her, if this car isn't available , please let us know so we don't waste our Saturday driving an hour. She said it is available and I will have it our front and ready for you to drive. I told her we would be there between 1pm -2pm. We got there and they informed us the car was sold. I will never go to this dealership again. That was very unprofessional. I did end up buying a 2025 Bronco from West Herr. West Herr on West Ridge Road was beyond amazing.
We spoke with Heidi about a used bronco sport.
We spoke with Heidi about a used bronco sport. It is an hour drive from our home, so I expressed to her, if this car isn't available , please let us know so we don't waste our Saturday driving an hour. She said it is available and I will have it our front and ready for you to drive. I told her we would be there between 1pm -2pm. We got there and they informed us the car was sold. I will never go to this dealership again. That was very unprofessional. I did end up buying a 2025 Bronco from West Herr. West Herr on West Ridge Road was beyond amazing.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Tracy. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCN@visionauto.com. We hope to hear back from you soon.
Very professional and courteous.
Very professional and courteous. My vehicle was serviced immediately and the job was completed in a timely manner.
Very professional and courteous.
Very professional and courteous. My vehicle was serviced immediately and the job was completed in a timely manner.
- Customer service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
On time and knowledgeable.
On time and knowledgeable. The team was very knowledgeable and courteous and listened to my every concern.
On time and knowledgeable.
On time and knowledgeable. The team was very knowledgeable and courteous and listened to my every concern.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!