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Vision Kia Canandaigua

(376 reviews)
Visit Vision Kia Canandaigua
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed

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New (585) 412-2825 (585) 412-2825
Used (585) 412-2722 (585) 412-2722
Service (585) 412-2529 (585) 412-2529

Inventory

See all 201 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2023.
Welcome to Vision Kia of Canandaigua The team at Vision Kia of Canandaigua would like to welcome you to our dealership in Canandaigua, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model.

Service center

Phone number (585) 412-2529

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(376 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vision Kia Canandaigua from DealerRater.

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Gave what was offered and the woman in the service department was fantastic on what seemed to be a very busy day

Gave what was offered and the woman in the service department was fantastic on what seemed to be a very busy day

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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The workmanship was good but I took 2 hours for an oil change and tire rotation I thought that was a little excessive

The workmanship was good but I took 2 hours for an oil change and tire rotation I thought that was a little excessive

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention, Mickey. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

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Very satisfied with the service—smooth process and great customer care. Would recommend to anyone!

Very satisfied with the service—smooth process and great customer care. Would recommend to anyone!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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Explained cost before service. Waiting room clean. Staff professional and polite. Work done was exceptional

Explained cost before service. Waiting room clean. Staff professional and polite. Work done was exceptional

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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A busy place with helpful employees in the Service Department. The servicing to my vehicle took the length of time as indicated. Did not wait long, even though they were busy.

A busy place with helpful employees in the Service Department. The servicing to my vehicle took the length of time as indicated. Did not wait long, even though they were busy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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Service was timely and as expected. An additional service issue was identified by the auto tech and taken care of.

Service was timely and as expected. An additional service issue was identified by the auto tech and taken care of.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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Very good service and it was done in a timely manner. Nick was very good in communicating what was to be done and the paperwork involved.

Very good service and it was done in a timely manner. Nick was very good in communicating what was to be done and the paperwork involved.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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Great service department, always quick and good at keeping open communication regarding services performed and estimated time for completion of services

Great service department, always quick and good at keeping open communication regarding services performed and estimated time for completion of services

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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They are friendly and efficient. They kept me informed of the progress made on my vehicle.

They are friendly and efficient. They kept me informed of the progress made on my vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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Awesome!!! Both Service and Sales Jesus is the best and Nick and Kelly in Service

Awesome!!! Both Service and Sales Jesus is the best and Nick and Kelly in Service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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