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Vision Hyundai Henrietta

(1,629 reviews)
Visit Vision Hyundai Henrietta
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–7:00pm 7:30am–7:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2022 consumer dealer award
View 3 awards
2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

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New (585) 565-4323 (585) 565-4323
Used (585) 565-4340 (585) 565-4340
Service (585) 565-4343 (585) 565-4343

Inventory

See all 351 vehicles from this dealership.

Incentives

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About our dealership

Service center

Phone number (585) 565-4343

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,629 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vision Hyundai Henrietta from DealerRater.

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It was difficult to reach a person. Not a good way to communicate purpose of visit so time was wasted. Then the issue wasn't resolved though said it was. Have to bring it back

It was difficult to reach a person. Not a good way to communicate purpose of visit so time was wasted. Then the issue wasn't resolved though said it was. Have to bring it back

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Friendly, helpful staff. My vehicle was serviced in a reasonable amount of time. The waiting room was clean and comfortable

Friendly, helpful staff. My vehicle was serviced in a reasonable amount of time. The waiting room was clean and comfortable

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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They was very respectful and helpful They was very curious about what you needed done with the car

They was very respectful and helpful They was very curious about what you needed done with the car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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was good overall.. needed the 15 k oil change.they did it in an hour and a half, which was a first!! .but then the worker was trying to push a $300 ' maintenance step' thing, which was really only changing the air filters and tire rotation, which had already been done a month ago as I had to have a tire replaced....i googled average price for that,not said $150!

was good overall.. needed the 15 k oil change.they did it in an hour and a half, which was a first!! .but then the worker was trying to push a $300 ' maintenance step' thing, which was really only changing the air filters and tire rotation, which had already been done a month ago as I had to have a tire replaced....i googled average price for that,not said $150!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The dealership was able to get the serviced in a timely manner. Very helpful and they didn't change my settings

The dealership was able to get the serviced in a timely manner. Very helpful and they didn't change my settings

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I was there for less than 30 minutes. The intake specialist gave me his name but I do not remember it. The parking was a little weird as all parking spots were filled with cars for sale or other customer cars.

I was there for less than 30 minutes. The intake specialist gave me his name but I do not remember it. The parking was a little weird as all parking spots were filled with cars for sale or other customer cars.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I was there for less than 30 minutes. The intake specialist gave me his name but I do not remember it. The parking was a little weird as all parking spots were filled with cars for sale or other customer cars.

I was there for less than 30 minutes. The intake specialist gave me his name but I do not remember it. The parking was a little weird as all parking spots were filled with cars for sale or other customer cars.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The dealership was able to get the serviced in a timely manner. Very helpful and they didn't change my settings

The dealership was able to get the serviced in a timely manner. Very helpful and they didn't change my settings

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Hard to make an appointment or contact service person but service personel are excellant and service was very good

Hard to make an appointment or contact service person but service personel are excellant and service was very good

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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He took great care and followed through. He notified me when the vehicle was done.

He took great care and followed through. He notified me when the vehicle was done.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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