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Preston Chrysler Dodge Jeep Ram of Dover

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (167 reviews)
Visit Preston Chrysler Dodge Jeep Ram of Dover
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed

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New (866) 482-9803 (866) 482-9803
Used (888) 738-9636 (888) 738-9636
Service (888) 711-9794 (888) 711-9794

Inventory

See all 254 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2025.
At Preston Chrysler Dodge Jeep Ram of Dover, we're dedicated to delivering a transparent, hassle-free automotive experience. Proudly serving Dover and surrounding Delaware communities, we offer an extensive selection of new Chrysler, Dodge, Jeep, and Ram vehicles, quality pre-owned inventory, and expert service. As part of the Preston Automotive Group, we're committed to exceptional customer care, community involvement, and building lasting relationships that make us your Dealership for Life. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability.
Cars Cost Less With Preston

Service center

Phone number (888) 711-9794

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (167 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Preston Chrysler Dodge Jeep Ram of Dover from DealerRater.

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I was having trouble with comfort in my vehicle and I had only had it a couple months. I called And Chad Todd the GM was super helpful and got me traded out of it into a new vehicle and lowered my payment $100 a month. I will always call Chad for my vehicle needs and refer my friends. They even delivered it to me at work and I didn’t have to sit in a dealership to do paperwork

I was having trouble with comfort in my vehicle and I had only had it a couple months. I called And Chad Todd the GM was super helpful and got me traded out of it into a new vehicle and lowered my payment $100 a month. I will always call Chad for my vehicle needs and refer my friends. They even delivered it to me at work and I didn’t have to sit in a dealership to do paperwork

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I had the best experience with staff at Preston. I always felt like I was welcomed and came first. I highly recommend this dealership to anyone who wants the best customer service and staff that treat you like family. Service after the sale always gives comfort to those who are nervous about any large purchase, and Preston always follows up with any questions/concerns I have.

I had the best experience with staff at Preston. I always felt like I was welcomed and came first. I highly recommend this dealership to anyone who wants the best customer service and staff that treat you like family. Service after the sale always gives comfort to those who are nervous about any large purchase, and Preston always follows up with any questions/concerns I have.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Steer clear--literally! After having service performed ( they took out instrument panel to replace entire system that controls heat and a/c -- most covered on warranty --I still payed some)-- picked up vehicle and found heat not working and shifter light out. Returned to have these checked and was informed that I needed a new heater core ($2600+) and shifter bezel would have to be replaced to fix light. After 2 weeks without vehicle waiting for bezel to arrive, decided to bring Jeep home and check things myself. Two hours later I fixed everything for $2. The shifter bezel just needed a new light bulb (5 minutes) and the blending door for heat was never hooked up from previous service ( 2 hours to diagnose and reconnect the actuator). Makes me wonder about the previous service and what I was charged---

Steer clear--literally! After having service performed ( they took out instrument panel to replace entire system that controls heat and a/c -- most covered on warranty --I still payed some)-- picked up vehicle and found heat not working and shifter light out. Returned to have these checked and was informed that I needed a new heater core ($2600+) and shifter bezel would have to be replaced to fix light. After 2 weeks without vehicle waiting for bezel to arrive, decided to bring Jeep home and check things myself. Two hours later I fixed everything for $2. The shifter bezel just needed a new light bulb (5 minutes) and the blending door for heat was never hooked up from previous service ( 2 hours to diagnose and reconnect the actuator). Makes me wonder about the previous service and what I was charged---

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Always receive excellent customer service from Holden Chrysler. Work was completed in a timely manner and at a reasonable price. Over the years, we have purchased four vehicles from Holden Chrysler.

Always receive excellent customer service from Holden Chrysler. Work was completed in a timely manner and at a reasonable price. Over the years, we have purchased four vehicles from Holden Chrysler.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear that you've had so many amazing experiences here. Thank you for visiting our dealership!

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Very professional, friendly and the appointment went very quickly and easy to get an appointment with them.

Very professional, friendly and the appointment went very quickly and easy to get an appointment with them.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! Thank you for visiting our dealership, we hope to work with you again next time!

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My Holden dealership, salesman, financing service and auto experience are always professional, thorough and efficient, kind and simply a stress free experience. As a repeat customer I am never disappointed. Highly recommend!

My Holden dealership, salesman, financing service and auto experience are always professional, thorough and efficient, kind and simply a stress free experience. As a repeat customer I am never disappointed. Highly recommend!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Carol, thanks for sharing your great review! We're so happy to hear you had a positive experience working with our team!

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Delish was great to deal with and our new truck is beautiful! Would deal recommend

Delish was great to deal with and our new truck is beautiful! Would deal recommend

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Stacy, thanks for taking the time to share your feedback with us! We're so glad that your experience went well, and we hope you enjoy your new truck!

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Terrible experience. I just bought my car a month ago and I’ve had nothing but problems with it. They didn’t check anything before selling me the car. The first week of having the car my sun roof stopped working, it had no coolant in it, my driver side door unlock button doesn’t work and they barely wanted to help me with that. Now my driver side power seat doesn’t work and I have to take it to Kia because they “can’t” fix it. I will never buy a car from this dealership again.

Terrible experience. I just bought my car a month ago and I’ve had nothing but problems with it. They didn’t check anything before selling me the car. The first week of having the car my sun roof stopped working, it had no coolant in it, my driver side door unlock button doesn’t work and they barely wanted to help me with that. Now my driver side power seat doesn’t work and I have to take it to Kia because they “can’t” fix it. I will never buy a car from this dealership again.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Body shop and paint guys were great. Chris and Mark are real professionals. The took care of my car and more.

Body shop and paint guys were great. Chris and Mark are real professionals. The took care of my car and more.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your kind review! It's great to hear that you enjoyed working with Chris, Mark, and the rest of our team!

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Amazing service and sales. They were quick and very helpful. This was our 6th vehicle purchased from Holden Dodge and will not be the last!

Amazing service and sales. They were quick and very helpful. This was our 6th vehicle purchased from Holden Dodge and will not be the last!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi April, we're so happy to hear that your visit went well. Thank you for choosing Holden Dodge for your purchase, and we hope to work with you again soon!

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