Reviews
Write a reviewGreat experience with Jon in buying my vehicle. I would definitely recommend him. He is very knowledgeable about all of the different types of vehicles.
Great experience with Jon in buying my vehicle. I would definitely recommend him. He is very knowledgeable about all of the different types of vehicles.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience! We’re so glad to hear that Jon made your vehicle purchase smooth and enjoyable. His knowledge and dedication truly set him apart, and we appreciate your recommendation. We look forward to assisting you again in the future!
Great staff, great experience! Would definitely purchase from them in the future. Would absolutely recommend to anyone looking for a vehicle!!
Great staff, great experience! Would definitely purchase from them in the future. Would absolutely recommend to anyone looking for a vehicle!!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team. Your recommendation means the world to us, and we look forward to helping you again in the future!
Purchased a Sportage with the help of Jon Ward. Jon was completely knowledgable and has a knack for explaining the many features of the car to non technical seniors. He was a real pleasure to talk to and made the buying experience a real pleasure. Jon knows the business and possesses excellent people skills. I hope he is available come trade in time. Jon made the process friendly and we enjoyed dealing with him. The best car buying experience we ever had by far.
Purchased a Sportage with the help of Jon Ward. Jon was completely knowledgable and has a knack for explaining the many features of the car to non technical seniors. He was a real pleasure to talk to and made the buying experience a real pleasure. Jon knows the business and possesses excellent people skills. I hope he is available come trade in time. Jon made the process friendly and we enjoyed dealing with him. The best car buying experience we ever had by far.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We've purchased many cars over the years and this is the most honest dealership and best car buying experience that we've ever had!
We've purchased many cars over the years and this is the most honest dealership and best car buying experience that we've ever had!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We can thank you enough for your continued support
Very happy with service, people are polite, vehicle was fixed on time. They honored warranty.
Very happy with service, people are polite, vehicle was fixed on time. They honored warranty.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving such a lovely review about your experience with Cumberland Kia! It warms our hearts to know that the service people in our dealership were polite and that your vehicle was fixed and warranted on time. We strive every day to exceed the level of customer satisfaction our valued guest deserve, and we are thrilled when you take the time to give us some feedback that confirms we are meeting these standards. Our staff is dedicated to making sure each guest drives away happy; it’s why we get up every morning! We hope you come back again soon and look forward to seeing you next time.
Everyone there was extremely nice. They fixed a recall I didn’t even know about and changed my oil.
Everyone there was extremely nice. They fixed a recall I didn’t even know about and changed my oil.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you so much for taking the time to review your experience with us at Cumberland Kia! We are thrilled to hear that everyone you encountered was extremely nice, and that we were able to help take care of a recall repair for you. We strive to make each visit memorable and that means something different to everyone. We appreciate you giving us the opportunity to provide the exact experience you deserve. Thank you again for your kind words - we hope to see you again soon!
Best experience ever, fast and got it done in a timely manner! Will definitely be back!
Best experience ever, fast and got it done in a timely manner! Will definitely be back!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review of Cumberland Kia! We are thrilled to hear that you had a great experience and are glad that we could get everything taken care of quickly. We strive to give each of our customers the best possible service, so it's great to hear that reflected in your review. We look forward to your next visit and are always here if you need anything else from us in the meantime. Thank you for being a loyal customer!
Quick and looks great. Easy to set up an appointment. I highly recommend using them.
Quick and looks great. Easy to set up an appointment. I highly recommend using them.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to review. It's music to our ears whenever we hear how quickly and easily people are able to find and schedule services with us. We strive always to make it a smooth process and are thrilled that we made your life just a little bit easier. Your five-star rating is much appreciated and we look forward to serving you in the future!
They were very nice and very informative and friendly and did the work very quickly
They were very nice and very informative and friendly and did the work very quickly
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience at Cumberland Kia. We greatly appreciate that you chose us to take care of your needs and are delighted to hear that we were friendly, informative, and efficient. Something we always strive for here at Cumberland Kia! Your positive reviews like this are what motivate us to keep providing top-notch service. We hope that your recent visit only embraces a long relationship between you and our team here at Cumberland Kia. Thank you for your support and for sharing your compliments with us!
The time to replace a simple part was longer then I had anticipated especially with my arrival time
The time to replace a simple part was longer then I had anticipated especially with my arrival time
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- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star review, and we're glad to hear you had a positive experience with us at Cumberland Kia! We regret that your service took longer than expected due to the necessary replacement of a part, but we're glad that otherwise it was satisfactory. We appreciate your patience as we worked hard to make sure your vehicle was in tip-top shape. Please contact us if there's anything else we can do for you now or in the future. Thank you again for choosing Cumberland Kia.