Cadillac of Calabasas

Beware that this dealer will install old used parts without mention while charging for full cost of new OEM parts. In addition, management has ignored multiple emails requesting clarification and resolution.

Chris Kelly was wonderful in helping us get the vehicle we needed and at the right price! It is a reflection on Cadillac of Calabasas and its a Great one! Everyone did a great job!! No pressure, just kindness and answers!

Chris Kelly was outstanding to work with — extremely informative, responsive, and always available to answer our calls. The entire process was simple and efficient. We purchased the vehicle site unseen, overnighted the paperwork, and everything moved seamlessly. The vehicle was delivered to Las Vegas the very next day and immediately entered our up-armor process to NIJ Level IIIA standards by GArmor HMMWV Land, Air & Sea. A smooth transaction from start to finish. Highly recommend.

I cannot say enough wonderful things about Brandon Rivera. I recently brought my Lyriq in because the charging door was jammed and wouldn’t close. It turned out the battery inside the charging unit had died — something we never would have guessed. With President’s Day weekend approaching and our family trip to Mammoth Lakes (chatgpt://generic-entity?number=2) planned, I was honestly stressed. We rely on this vehicle for a safe, smooth mountain drive, and with our Handicap Plate — especially important for my husband as he recovers from back and knee surgery — we truly needed our car back quickly. Brandon went above and beyond, as he always does for us. He understood the urgency, treated our situation with compassion, and made it happen. His professionalism, kindness, and genuine care make every service visit seamless and reassuring. We never feel like “just another customer” — we feel taken care of. I’ve completely fallen in love with my Azure Blue Lyriq. Strangers often stop me in Costco (chatgpt://generic-entity?number=3) parking lots asking how I like it, and I happily sing its praises — along with the incredible team at Cadillac of Calabasas. When our lease is up, there’s no question we’ll be returning for another Cadillac. In fact, I was so grateful for the outstanding service that I baked my homemade baklava and brought it to the team over the holidays. That’s how much they’ve made us feel like family. Brandon consistently exceeds expectations, and we are ever grateful for his kindness and dedication. Truly — how could I ever drive anything else again?

I found a car on their website and spoke with Sam from used-car sales. I told him I wanted to purchase the car, completed an application, and was approved for financing. They offered an 8% rate. I knew I could get a better rate and was approved for 4.5% from another bank. They asked me to place a deposit to hold the vehicle, and I agreed. Then they changed the story and said they would not hold the vehicle. They wasted my time and would not honor what they said. I would not purchase from this dealership; they perpetuate the typical dealership poor buying experience

I had the most delightful car buying experience EVER and I have purchased quite a few in my days! Alex M. (Sales Representative) , Ryan (finance manager), and Michael (sales manager) are extremely professional, friendly, and customer-centric. Their listed price for the vehicle purchased was accurate, I was not subjected to any of those silly games most dealerships play with hidden fees and unnecessary add ons. I got an amazing deal on a CT4 for a phenomenal value, so much so I drove over 2.5 hours from the Inland Empire just to purchase at Cadillac at Calabasas. The purchasing process was seamless and expeditious, I was in and out in a couple of hours. The dealership is very new, modern, immaculate, and easily accessible, it's right off the freeway. I would definitely trek to do it again if I had to. This is my fourth and I don't anticipate it being my last Cadillac purchase. I will definitely purchase from this dealership again. Kudos to the staff, especially Alex! SHANI F.

We had a positive and smooth experience purchasing our vehicle here. Alex made the process so easy, we highly recommend asking for him. We also always use this dealership for our service and we have had many positive experiences. We would highly recommend Cadillac of Calabasas.

I wanted to special order a 2025 CT5V and I could have chosen any Cadillac dealership to order it through. I am glad I chose Cadillac of Calabasas! Sam was great to work with! He did not try to steer me into similar cars they had in stock and listened to my needs. Since I ordered this car, I really did not have an advantage to negotiate the price from. When the car did arrive, they did not increase the price and I received rebates and even a little off of the price! I highly recommend Cadillac of Calabasas and Sam!!!!

Wonderful experience at Cadillac of Calabasas. I worked with Alex Mollabagher in sales. Alex is professional, knowledgeable about the product and returned all my calls/texts promptly. During the purchasing process I met Micheal David. Both Alex and Mike made the purchasing of the vehicle easy, quick and straight forward. It was a pleasure working with Alex, Mike and Cadillac of Calabasas. I still smile each time I get in the Escalade.

I had a rough couple of years and michael Hernandez At Cadillac of Calabasas Gave me the hope and confidence that i needed. He was Compassionate and very Knowledgeable about the vehicles and their functions. His smile and overall character makes this dealership shine bright ! Thank you Michael Hernandez for your above and beyond customers service ! The entire team here at Cadillac of Calabasas is outstanding!