Skip to main content

Empire Volvo Cars Smithtown

(105 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
View all hours
Sales Service
Monday 10:00am–7:00pm 7:30am–5:00pm
Tuesday 10:00am–7:00pm 7:30am–5:00pm
Wednesday 10:00am–7:00pm 7:30am–5:00pm
Thursday 10:00am–7:00pm 7:30am–5:00pm
Friday 10:00am–7:00pm 7:30am–5:00pm
Saturday 10:00am–7:00pm 7:30am–1:00pm
Sunday 11:00am–5:00pm Closed
2026 state dealer award
View 6 awards
2026 state dealer award 2025 state dealer award 2024 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award

Inventory

See all 25 vehicles from this dealership.

Meet our employees

Reviews

(105 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Empire Volvo Cars Smithtown from DealerRater.

Want to share your experience with this dealership?

Write a review

All the time helpful and quick service , even you don’t have appointment. very nice and friendly atmosphere.

All the time helpful and quick service , even you don’t have appointment. very nice and friendly atmosphere.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jolanta, thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. Please do not hesitate to let us know if there is ever anything more that we may help you with.

Show full review

I worked with The service technician whose name is Nash – he was wonderful! Professional, listens well and very helpful. Many thanks to all there especially you and Nash!

I worked with The service technician whose name is Nash – he was wonderful! Professional, listens well and very helpful. Many thanks to all there especially you and Nash!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Robert, thank you for your wonderful review! We are delighted that Nash was helpful and informative. It is our pleasure to serve you an your automotive needs in any way possible. Safe travels!

Show full review

My check engine light was on. I dropped my car at the dealer. Pete Gragnano kept me informed at my car the whole time they had it. It was fixed quickly and I am 100% satisfied.

My check engine light was on. I dropped my car at the dealer. Pete Gragnano kept me informed at my car the whole time they had it. It was fixed quickly and I am 100% satisfied.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are happy to hear that Pete helped you with your car services and ensured your 100% satisfaction. Thank you for making time to write to us. Should you need services down the line, don't hesitate to come back for another satisfactory experience!

Show full review

I recently visited Volvo of Smithtown for service on my vehicle, and I couldn’t be more satisfied with my experience. From start to finish, the customer service was exceptional. I would especially like to recognize Pete, who assisted me throughout the process. He was courteous, knowledgeable, and made sure I was informed every step of the way. His professionalism and attention to detail truly stood out. I’m very pleased with the outcome of my vehicle, and I left feeling confident and well taken care of. I highly recommend Volvo of Smithtown and commend Pete for his outstanding service.

I recently visited Volvo of Smithtown for service on my vehicle, and I couldn’t be more satisfied with my experience. From start to finish, the customer service was exceptional. I would especially like to recognize Pete, who assisted me throughout the process. He was courteous, knowledgeable, and made sure I was informed every step of the way. His professionalism and attention to detail truly stood out. I’m very pleased with the outcome of my vehicle, and I left feeling confident and well taken care of. I highly recommend Volvo of Smithtown and commend Pete for his outstanding service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Rebecca, Thank you for this exceptional review and for trusting Volvo Cars Smithtown with your service visit. Pete consistently delivers the courteous, knowledgeable, and detail-oriented care we expect from every member of our team, and we are truly honored that his professionalism left you feeling confident and completely satisfied. Your kind recommendation has been shared directly with Pete and our leadership team. We sincerely appreciate your trust and look forward to welcoming you back.

Show full review

I recently had the pleasure of purchasing a new vehicle, and I can confidently say that this was the most seamless and enjoyable dealership experience I have ever encountered. This success is entirely down to the incredible team, especially our salesperson, Lana Vladi, and the General Manager, Kristin Hendrick. From the moment we walked in, Lana provided exceptional service. She was knowledgeable, attentive, and, most importantly, completely free of any high pressure tactics. Lana took the time to understand exactly what we needed and guided us through the options with patience and genuine enthusiasm. She made the often stressful process of selecting a new car feel easy and fun. Equally impressive was the professionalism and care shown by General Manager Kristin Hendrick. She ensured the entire finalization process was smooth, transparent, and efficient. It is clear that Kristin sets a high standard for customer satisfaction and professionalism within the dealership. Knowing that the leadership team, like Kristin, is committed to excellence makes a huge difference. If you are looking for a new car and want an honest, pleasant, and first-class experience, ask for Lana Vladi. The combined dedication of Lana and Kristin makes this dealership truly outstanding. Highly recommended!

I recently had the pleasure of purchasing a new vehicle, and I can confidently say that this was the most seamless and enjoyable dealership experience I have ever encountered. This success is entirely down to the incredible team, especially our salesperson, Lana Vladi, and the General Manager, Kristin Hendrick. From the moment we walked in, Lana provided exceptional service. She was knowledgeable, attentive, and, most importantly, completely free of any high pressure tactics. Lana took the time to understand exactly what we needed and guided us through the options with patience and genuine enthusiasm. She made the often stressful process of selecting a new car feel easy and fun. Equally impressive was the professionalism and care shown by General Manager Kristin Hendrick. She ensured the entire finalization process was smooth, transparent, and efficient. It is clear that Kristin sets a high standard for customer satisfaction and professionalism within the dealership. Knowing that the leadership team, like Kristin, is committed to excellence makes a huge difference. If you are looking for a new car and want an honest, pleasant, and first-class experience, ask for Lana Vladi. The combined dedication of Lana and Kristin makes this dealership truly outstanding. Highly recommended!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Mary, We’re delighted to hear that your experience with Lana and Kristin made your vehicle purchase seamless, transparent, and enjoyable from start to finish. Their commitment to professionalism, honesty, and exceptional service reflects the high standards we strive for every day. We truly appreciate your strong recommendation and are grateful for the opportunity to earn your trust.

Show full review

Lana Vladi was fantastic. She addressed all of our needs and made the entire purchasing process flawless. We would highly recommend her.

Lana Vladi was fantastic. She addressed all of our needs and made the entire purchasing process flawless. We would highly recommend her.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Angelo, Thank you for sharing your experience. We’re pleased to hear that Lana Vladi provided excellent support and made your purchasing process seamless. We truly appreciate your recommendation and your trust in our team.

Show full review

Experience from start to finish was excellent. No pressure sales. Chris Abatelli was patient and very accommodating.

Experience from start to finish was excellent. No pressure sales. Chris Abatelli was patient and very accommodating.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are glad Chris was patient and accommodating during your visit. Please let us know if you need any further assistance. Drive safely and enjoy the Volvo!

Show full review

Absolute amazing service from my salesperson Nick. He was on point and great! I would highly recommend him to everyone I know. The dealer itself was amazing. Better then others I’ve been to

Absolute amazing service from my salesperson Nick. He was on point and great! I would highly recommend him to everyone I know. The dealer itself was amazing. Better then others I’ve been to

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Al, thank you for your wonderful review! We are so glad that Nick provided you with the A+ service that you deserve. He will be honored to have earned your kind recommendation. We wish you safe travels and we hope for an opportunity to work with you again.

Show full review

I have used this dealership for years. Nash is always knowledgeable, friendly and a pleasure to work with.

I have used this dealership for years. Nash is always knowledgeable, friendly and a pleasure to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Adele, thank you for your wonderful review! We are honored by your continued business, and we are overjoyed that Nash and the team consistently take great care of you. We look forward to continue providing you with the same 5-star service in your visits to come!

Show full review

I felt very comfortable with the person helping us. She was very helpful and she knew so much about the car. She was very patient with us. I’m happy I want to the Volvo Dealer.

I felt very comfortable with the person helping us. She was very helpful and she knew so much about the car. She was very patient with us. I’m happy I want to the Volvo Dealer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Alec, thank you for your positive review! It is always our goal to ensure our guests are comfortable with their visit, and we are glad that our team took great care of you. Your satisfaction means so much to us. We hope for an opportunity to work with you again!

Show full review
See all 105 reviews