Reviews
My first choice for service on my 2022 Rubicon 392. Easy scheduling, great customer service and highly qualified mechanics - never any pressure at all. Always a smooth experience and a pleasure working with the team at Cardinale!!
My first choice for service on my 2022 Rubicon 392. Easy scheduling, great customer service and highly qualified mechanics - never any pressure at all. Always a smooth experience and a pleasure working with the team at Cardinale!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting CardinaleWay Chrysler Dodge Jeep Ram Santa Rosa with your 2022 Rubicon 392. We're glad the scheduling and service met your expectations. We appreciate your kind words for our team.
Awesome service in every visit. The staff is very friendly and helpful. I recommend gettingyiuer vehicle serviced from here.
Awesome service in every visit. The staff is very friendly and helpful. I recommend gettingyiuer vehicle serviced from here.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your recommendation and kind words about our team's service. Thank you for choosing CardinaleWay Chrysler Dodge Jeep Ram Santa Rosa. We're here whenever you need us.
I had an amazing experience buying my car here. Lucas, the salesman, was super nice and very chill he helped me with everything and answered every question without any pressure. I’ve purchased multiple vehicles over the years and have dealt with some pretty bad sales managers in the past, but Ivan was the complete opposite. He went out of his way to help get this deal done and is by far the best sales manager I’ve ever worked with. The whole process was smooth, professional, and actually enjoyable. Highly recommend this dealership.
I had an amazing experience buying my car here. Lucas, the salesman, was super nice and very chill he helped me with everything and answered every question without any pressure. I’ve purchased multiple vehicles over the years and have dealt with some pretty bad sales managers in the past, but Ivan was the complete opposite. He went out of his way to help get this deal done and is by far the best sales manager I’ve ever worked with. The whole process was smooth, professional, and actually enjoyable. Highly recommend this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you sharing your experience with our team at CardinaleWay Chrysler Dodge Jeep Ram Santa Rosa. It's great to hear the process was smooth and professional. Thank you for recommending us.
I purchased a vehicle from Cardinal Way in Santa Rosa, CA, and during the sale was told I could not buy the car unless I purchased add-ons like catalytic converter etching, paint sealing, and stolen vehicle marking. My contract clearly shows these items were optional, so I was effectively forced to pay for products I did not want. I’ve filed complaints with Ram corporate and the California DMV, and have reached out to the dealership directly with no response to make it right. This experience was misleading and stressful — make sure you read your contract carefully and know your rights before buying here. I cannot recommend doing business with this dealership or their other dealerships if this is how they do business.
I purchased a vehicle from Cardinal Way in Santa Rosa, CA, and during the sale was told I could not buy the car unless I purchased add-ons like catalytic converter etching, paint sealing, and stolen vehicle marking. My contract clearly shows these items were optional, so I was effectively forced to pay for products I did not want. I’ve filed complaints with Ram corporate and the California DMV, and have reached out to the dealership directly with no response to make it right. This experience was misleading and stressful — make sure you read your contract carefully and know your rights before buying here. I cannot recommend doing business with this dealership or their other dealerships if this is how they do business.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello John, It is always our intention to provide transparent buying experiences for our customers. We’d like to speak with you to address your feedback about the add-ons you purchased. Please reach out to us directly so that we can discuss this further. Thank you, CardinaleWay CDJR Team (707) 582-5711
Thanks for reaching out and making it right.
Everyone at the Dealership is both friendly and knowledgeable, especially my advisor Sam. He made the whole process Smooth and stress free
Everyone at the Dealership is both friendly and knowledgeable, especially my advisor Sam. He made the whole process Smooth and stress free
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
David Escobar was great, easy to deal with. Cody in finance was very good too.
David Escobar was great, easy to deal with. Cody in finance was very good too.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your feedback about our team at CardinaleWay Chrysler Dodge Jeep Ram Santa Rosa. Thank you for taking the time to share your experience.
Super helpful process was very easy, everybody very friendly and knowledgeable made purchase smooth. Would recommend
Super helpful process was very easy, everybody very friendly and knowledgeable made purchase smooth. Would recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending CardinaleWay Chrysler Dodge Jeep Ram Santa Rosa. We're glad the process was easy and our team was helpful. We appreciate your feedback.
Honest about why my little Abarth cranked but wouldn’t turn over. Quick pump up of the oil pressure after sitting for weeks fixed the problem. Two things should be fixed. Customer chairs at check-in are impossible to sit in and payment terminal rejects ATM cards….must be specific debit card.
Honest about why my little Abarth cranked but wouldn’t turn over. Quick pump up of the oil pressure after sitting for weeks fixed the problem. Two things should be fixed. Customer chairs at check-in are impossible to sit in and payment terminal rejects ATM cards….must be specific debit card.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with CardinaleWay Chrysler Dodge Jeep Ram Santa Rosa. We appreciate the feedback about the seating and payment process. If there's anything else you'd like to discuss, please reach out to our team.
Buying from out of state. Ivan and Steve helped me get my jeep at a great price. Going to ship my jeep to my home state quickly too. Finance guy roo got everything done quickly. Great job guys.
Buying from out of state. Ivan and Steve helped me get my jeep at a great price. Going to ship my jeep to my home state quickly too. Finance guy roo got everything done quickly. Great job guys.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our team at CardinaleWay Chrysler Dodge Jeep Ram Santa Rosa is glad you had a smooth experience buying your Jeep from out of state. We appreciate your feedback on the pricing and financing process. Thank you for choosing us.
Great customer and vehicle service at santa rosa jeep dealership. Highly recommend. They know what they are doing!
Great customer and vehicle service at santa rosa jeep dealership. Highly recommend. They know what they are doing!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending CardinaleWay Chrysler Dodge Jeep Ram Santa Rosa. We appreciate your trust in our team's expertise. Looking forward to assisting you again.