Reviews
I worked with a few different people in the Internet...
I worked with a few different people in the Internet sales dept and all were very helpfull, patient, knoledgable, and went out of their way to help me find the right truck. I never felt rushed or pressured.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Robert offered great customer service. Being a younger...
Robert offered great customer service. Being a younger female customer, I didn't feel uncomfortable at all throughout the entire process. He even used texting as a form of communication, which may not mean much, but it showed me he was in tune with his customer base. He helped me find the car I wanted and made the negotiating process pretty entertaining.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Since I wasn't sure which model I was going to purchase I...
Since I wasn't sure which model I was going to purchase I drove three different models. Boris was very patient and helpful in making my decision. The sale was well managed without undue pressure put on me to buy immediately. I was happy with the overall experience and went home in a new Highlander.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best trade in value from many dealers from Denver to the...
Best trade in value from many dealers from Denver to the Springs. No hassle fair price on the internet that met or beat the other dealers. They had the colors and options on a Tacoma that I wanted that no one else had.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I made initial contact with Robert via the internet...
I made initial contact with Robert via the internet regarding a new FJ they had on the lot. We worked out a lot of the details through email before I ever visited the dealership. A day or two later I brought my FJ in for trade around lunch time. I came back that evening and picked up my new FJ! Everyone was great. Enthusiasm, friendliness and a willingness to help was everywhere. Thanks to you all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Horrible service, never resolved the issues with a 2011...
Horrible service, never resolved the issues with a 2011 Highlander. We were so FRUSTRATED with Toyota's quality and service that we sold the car after 7 months. We will never buy another Toyota and we will never deal with the Larry H. Miller dealerships again.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I recommended the sales rep, Vicki Beard, and company...
I recommended the sales rep, Vicki Beard, and company within an hour of driving my new RAV 4 off the lot. I handed her card to my real estate client. He is brand new to Colorado Springs, but has already visited the dealer for service on his Rav 4 V6. He has his eye on a big white truck in the showroom, but needs to close on his new home first. Vicki was helpful, but never pushy, which I appreciated. She accomodated my schedule, which I appreciated. She listened to and understood my needs, and though I was not comfortable with the price for the whistles and bells I wanted, she helped me find what I was comfortable with and came in on her day off to serve my convenience. Thank you, Vicki! Bob, in finance, was also very helpful and patient, while we worked together to -unfreeze- my credit report access with Trans Union. Dan, in finance, made the paperwork a breeze. Together, everyone I met or spoke with was pleasant and helpful, making the experience an enjoyable one. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I visited two of the Larry H. Miller Toyotas in Colorado...
I visited two of the Larry H. Miller Toyotas in Colorado Springs and the best thing I can tell you is to save yourself the hardship of Going to the Larry H. Miller in Motor City and go straight to the one on New Car Drive near Woodman and Powers. I spent hours haggling with the one in motor City getting nowhere. It took four hours to even test drive 2 vehicles. What a waste. I even went in there knowing what I wanted. That same night I thought I would call up the Toyota on the other side of town. I took my trade in up to them and within two hours I was driving back home in a new (used) vehicle. I couldn't be happier with the trade in value I received as well as how they handled the deal. They didn't try to haggle, they just made it happen for me. So if you are reading this do yourself a favor and if its a Toyota you are looking for shoot on over to LARRY H. MILLER LIBERTY TOYOTA SCION CO SPRINGS and save yourself a headache. I dealt with Mike (salesman) and Gary (manager), and finance was a breeze.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone at the dealer was very friendly and responsive....
Everyone at the dealer was very friendly and responsive. I don't like buying new cars but this time the experience was great. I would highly recommend this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
this was by far the best experience at a dealership we...
this was by far the best experience at a dealership we have ever had.it felt very relaxed and easy.they helped us out and it felt like they went out of the way to get us a better deal then we thought possible.we will be recommending them to everyone i know looking for a car or truck.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car