Reviews
Zach was awesome! I was pretty upset with how my appointment was handled and considering using a different dealership. He addressed my concerns, answered my questions and turned it into a positive experience.
Zach was awesome! I was pretty upset with how my appointment was handled and considering using a different dealership. He addressed my concerns, answered my questions and turned it into a positive experience.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
They were accommodating, fast with service, and polite, I will continue to come here for service!!!
They were accommodating, fast with service, and polite, I will continue to come here for service!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Shop manager took time to speak with me about a recall and he was very professional.
Shop manager took time to speak with me about a recall and he was very professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very pleasant experience. Truck will be much more useful for camp and my lifestyle. Looking forward to future fishing and sightseeing trips.
Very pleasant experience. Truck will be much more useful for camp and my lifestyle. Looking forward to future fishing and sightseeing trips.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing to work with us! Wishing you many happy miles and adventures ahead in your new truck.
They were very nice and did a great job! I would recommend them to other people.
They were very nice and did a great job! I would recommend them to other people.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending us- we hope to see you again!
Everybody was very courteous And the waiting room was very clean I will recommend to my friends.
Everybody was very courteous And the waiting room was very clean I will recommend to my friends.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending us! We look forward to seeing you again.
Brought my F150 in for recall service, Great customer service, kept me informed the whole process
Brought my F150 in for recall service, Great customer service, kept me informed the whole process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It's our pleasure to help get you back on the road- please let us know if you need anything else!
Did not order the parts I called about that were required for my appointment. Waited for 2 hours and ended up getting nothing done. Did not let me know when I got there they did not have the parts. Never coming back. Awful.
Did not order the parts I called about that were required for my appointment. Waited for 2 hours and ended up getting nothing done. Did not let me know when I got there they did not have the parts. Never coming back. Awful.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing your experience to our attention- we are sorry to hear it did not meet our standards for excellence. Please email us with best contact information at [email protected] so that we can investigate what happened and make things right. We look forward to reaching a resolution together.
Took it there for recall work and other. The 1 recall for A pillar wasn't done, it's loose and still flaps at 50mph. I called back 2x, and left messages, but only response was texting me to leave this review. So here it is! The fact they didn't fix the obvious issues leaves me uneasy about the rest of work done.
Took it there for recall work and other. The 1 recall for A pillar wasn't done, it's loose and still flaps at 50mph. I called back 2x, and left messages, but only response was texting me to leave this review. So here it is! The fact they didn't fix the obvious issues leaves me uneasy about the rest of work done.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us- we are sorry to hear it did not meet our standards for excellence. We'd like the opportunity to look into this further. Please email us with details about your visit and best contact information at [email protected] so that our customer care team can get the appropriate management involved. We look forward to reaching a positive resolution together.
Bobby was great! I’m always treated like a valued customer! I trust Cochran Ford in Butler!
Bobby was great! I’m always treated like a valued customer! I trust Cochran Ford in Butler!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for making us your service home! We value your loyalty, and look forward to seeing you again.