Chrysler Dodge Jeep Ram Fiat of Manhattan

Neil is very professional and courteous. He sold me my jeep. You will not go wrong choosing Neil to be your salesman. Neil is great! He will certainly get the job done.

Called the dealer to get a quote for a specific Jeep model. 24 hours later the deal was done. The dealer was responsive, fair and professional. My salesperson Daryl, was a pleasure to deal with.

My experience with Neil, hands down made me feel like I was working with family. From start to finish, Neil worked with me to close a deal that I have manifested for years into getting me into my 2026 jeep 1 touch sahara wrangler. I just want to thank the whole team for their professionalism and expertise.

Excellent! Neil is a kind and amazing guy, he helped us every step of the way and made sure we knew everything we needed to! 100% recommend him, he will make sure you’re taken care of!

Horrible dealership, no customer service or care at all ! Do not do buisness here ever

Daryl Lewis was fantastic! He did his best to get me in and out although a lot of things was out of his control. He was very honest with me and I appreciated that. He made my ending experience a great one.

Crystal and the rest of the service team were very good they understood the assignment and fulfilled all of my needs

I genuinely thought good Jeep service here was a myth, until I met Luis Rivera at Jeep of Manhattan. Called over the weekend - a real human answered. No bot maze. Got a next-morning appointment ...had to double check if I heard correctly. Showed up - Luis was there, professional, and actually listening. Took detailed notes, confirmed everything, and (this part shocked me) gave me his cell so I could send videos of a hard-to-reproduce issue. Other dealerships wouldn’t even try. He coordinated directly with the technician so nothing got lost in translation (which is usually where problems go to die). Other dealerships: “Could not reproduce.” Luis: “Let’s actually figure this out.” Updates were clear, technical, and on time. My car was fixed faster than it usually takes other places just to start looking at it. Pickup day - I’m expecting my usual salt-covered winter artifact. Nope. Car comes out clean, washed, and I actually had a moment of “I forgot this is what the color looks like.” End result: smooth, transparent, stress-free. Again - NYC. Jeep dealership. Yes, really! Luis Rivera didn’t just provide service—he restored faith. Jeep should clone him… or at least send every other service department to train under him.

Friendly, was patient with my questions and requests, the service provided was excellent and communication clearly as well as in good timing.

Mark, from the parts department is awesome. He is super knowledgeable on the entire Stellantis product line. All of the employees at Manhattan Jeep are wonderful people to deal with.