Marin Subaru

Is always good service. Also, my especial thank you to Mario Rodriguez for all the support and help. Hi has a great costumer service.

Jon helped pick the right vehicle and made sure I'm happy now and set up a personalized system so I'll be happy for years to come.

Ive been coming here for over a decade, always receive excellent service and fair pricing with Subaru Marin.

Marin Subaru has the best customer service! MARIO helped me the other day, he was very friendly, provided good communication and courteous service. I love my Crosstrek and know that I am well taken care of when I bring it back to Marin Suburu!

Chris’s Torres was the young man who assisted us in finding our car: He was kind, unhurried, listened (!!), explained everything well, answered our questions (& when he didn’t know or was unsure of the answer-said so and consulted the appropriate person. (He DID know most of what we needed to know)!

Car was checked in and diagnosed quickly. The work was thorough, quick and price was reasonable. The customer service was exceptional

My experience at Marin Subaru on January 10, 2026 couldn't have been better. Favio was extremely helpful, knowledgable , and professional.

You are always welcomed and they have a great waiting room, work place away from home/office if you need to get some work done while waiting.

Very good service and support from Marin Subaru. I love the care and I love the dealer.

Purchased and dealt with Subaru for years. Recently, my wife who is meticulous with service to her Legacy, requested a routine 6K service. Over the years we have developed a trusting relationship with Advisor Mario Rodriquez, whose advice has always been clearly explained, accepted, and appreciated. On this occasion, he was busy and my wife was summoned to another advisor unknown to her. Upon stating she desired a 6K service she was informed that a 60K service was due based upon the monthly timing schedule even though she had only 44,784 miles on the vehicle. However, the advisor was overly convincing and my wife finally accepted without notifying me. Her vehicle has been serviced there since purchase and all service records are available to Subaru. Although the monthly suggested time had been met, the mileage was even below 6K and 15,216 below the suggested 60K service. With the use of semi-synthetic oils today, the mileage should always trump the time element and I believe common sense should have applied in this instance and the decision should have gone with the customer's request. The result was a charge of $1552.32, vice the normal 6K charge of $153.05 (less the "doggie" deduction). My suspicion is that a pricing gimmick may apply here, but fortunately it won't happen to us again!! I would like to thank Mario for all the excellent service and advice afforded us in the past. Prior to this incident, I would have rated this agency much higher!!