Reviews
They were great during the sale process but terrible with service. In December we bought a 2025 Jeep Grand Cherokee from another dealership. They give amazing service.
They were great during the sale process but terrible with service. In December we bought a 2025 Jeep Grand Cherokee from another dealership. They give amazing service.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialcdjr@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.
Absolutely the best working with Steve Vanbuskirk he made the process completely flawless! He was right on point from start to finish and followed thru on everything! I will highly recommend him as well as the Nye dealership!
Absolutely the best working with Steve Vanbuskirk he made the process completely flawless! He was right on point from start to finish and followed thru on everything! I will highly recommend him as well as the Nye dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
Cory and his team went above and beyond to troubleshoot and repair my 2005 Jeep Wrangler. It had been giving me troublesome engine light codes. Cory stuck with it and did a great job of getting my old Jeep straightened out.
Cory and his team went above and beyond to troubleshoot and repair my 2005 Jeep Wrangler. It had been giving me troublesome engine light codes. Cory stuck with it and did a great job of getting my old Jeep straightened out.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
My appointment was at 9am and was out before 10 am. . Cheyenne was wonderful to work with.
My appointment was at 9am and was out before 10 am. . Cheyenne was wonderful to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
I thought they were very knowledgeable and fun people to be around. This is a place I will be back to do business with.
I thought they were very knowledgeable and fun people to be around. This is a place I will be back to do business with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
Relatively easy to work with, not alot of pressure Process was smooth and professional. Thanks
Relatively easy to work with, not alot of pressure Process was smooth and professional. Thanks
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
Took too long. The appointment was for 8 am on Friday. I dropped off my vehicle at 6 pm on Thursday. Vehicle not ready until 5 pm Friday. Wasn't notified when the service was done.
Took too long. The appointment was for 8 am on Friday. I dropped off my vehicle at 6 pm on Thursday. Vehicle not ready until 5 pm Friday. Wasn't notified when the service was done.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialcdjr@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.
Brought my gladiator in for a faulty fuel filler neck and they didn't fix anything. Said it was normal to have the gas pump stop at 18 gallons even though it has a 22 gallon tank. Tried saying even though the gauge says absolutely empty, there's somehow still 4 gallons in reserve.
Brought my gladiator in for a faulty fuel filler neck and they didn't fix anything. Said it was normal to have the gas pump stop at 18 gallons even though it has a 22 gallon tank. Tried saying even though the gauge says absolutely empty, there's somehow still 4 gallons in reserve.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
"SPOOOKY11973" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialcdjr@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.
Funny how now you dont know who i am. My problem was fixed immediately by another dealer. Took them 15 minutes to find the problem.
Inspection went for hours without updates and communication or respect for time. $85 for a windshield wiper blade and replacement is outrageous. As well as $2,000 in labor for the repairs deemed necessary for a license plate light and parking brake maintenance
Inspection went for hours without updates and communication or respect for time. $85 for a windshield wiper blade and replacement is outrageous. As well as $2,000 in labor for the repairs deemed necessary for a license plate light and parking brake maintenance
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialcdjr@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.
Thanks for the quick response! Unfortunately there is little to nothing that you can do for me as we will not be returning to use your service department for Inspections. I can not imagine that all of the inspection appointments last for 2+ hours, but I will respond to you privately at the email provided to help your team improve for other customers that may find themselves using your services. Have a wonderful day
Great service, good communications. All employees polite and caring. Waiting area clean and welcoming work completed timely
Great service, good communications. All employees polite and caring. Waiting area clean and welcoming work completed timely
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!