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NYE Volkswagen

(436 reviews)
Visit NYE Volkswagen
Sales hours: 9:00am to 5:30pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–5:30pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 consumer dealer award
View 2 awards
2026 consumer dealer award 2025 consumer dealer award

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New (315) 371-3038 (315) 371-3038
Used (315) 371-4958 (315) 371-4958
Service (315) 371-4878 (315) 371-4878

Inventory

See all 112 vehicles from this dealership.

Incentives

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About our dealership

We make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you.

Service center

Phone number (315) 371-4878

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(436 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of NYE Volkswagen from DealerRater.

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My issue was resolved quickly and I was there less than an hour The waiting area was quiet and I able to do work while there.

My issue was resolved quickly and I was there less than an hour The waiting area was quiet and I able to do work while there.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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Always professional quick informative clean easy to make appointments online anytime to my schedule smiling

Always professional quick informative clean easy to make appointments online anytime to my schedule smiling

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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Everything completed as promised Plus, I was offered the use of a 2026 Tiguan as a loaner ~ Pretty cool! Thank you, Team VW, for keeping my 2013 Jetta TDI Sportwagen happily rolling along!

Everything completed as promised Plus, I was offered the use of a 2026 Tiguan as a loaner ~ Pretty cool! Thank you, Team VW, for keeping my 2013 Jetta TDI Sportwagen happily rolling along!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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Tammi is very professional, accommodating, yet friendly and always willing to go that extra mile. She also is a great troubleshooter and helps to prioritize what needs to be done on a vehicle.

Tammi is very professional, accommodating, yet friendly and always willing to go that extra mile. She also is a great troubleshooter and helps to prioritize what needs to be done on a vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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Max made the process pain free and easy. Would highly recommend and will be back in the future.

Max made the process pain free and easy. Would highly recommend and will be back in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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Dealership is fantastic always go above and beyond. Very friendly and accommodating with what you are looking for in a new car

Dealership is fantastic always go above and beyond. Very friendly and accommodating with what you are looking for in a new car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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Scheduling is quick and service department keeps you updated on repairs. Con: The new AI phone system sucks. For service its much easier talking to people in the service department.

Scheduling is quick and service department keeps you updated on repairs. Con: The new AI phone system sucks. For service its much easier talking to people in the service department.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide us with this feedback.

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The dealership was clean, friendly and very helpful. I would recommend getting your new vehicle there.

The dealership was clean, friendly and very helpful. I would recommend getting your new vehicle there.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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Helpful, courteous and easy to deal with. Took less than a day to find me the used car I was looking for and gave it to me in immaculate condition. Will definitely recommend to my friends. Thank you!!

Helpful, courteous and easy to deal with. Took less than a day to find me the used car I was looking for and gave it to me in immaculate condition. Will definitely recommend to my friends. Thank you!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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Very friendly and knowledgeable about the different vehicles. Had a great experience working with Zach. But he has not sent the information for the app for my phone.

Very friendly and knowledgeable about the different vehicles. Had a great experience working with Zach. But he has not sent the information for the app for my phone.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sue. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership and to the President of Sales.

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