Suburban Ford of Troy

Very nice and respectful, treated me with respect and service was great, definitely will come again

Jose went over and above working to sell my car. Even though it didn’t work out, Jose was by far one of the most honest salesperson I’ve ever met. Ask for Jose - you won’t be disappointed!

The sales people at this dealership are not honest. We inquired about a used vehicle on a Thursday, the listing price was $17,995 and we made an appointment to test drive on Monday. They called us Monday morning and told us somebody had put a deposit on it. Tuesday morning they called and asked if we were still interested because it was available. We then looked online and saw that it was now listed for $19,600. I had asked in my email reply to them why the price was raised, and did not get a response. My husband went to look at the vehicle this evening and asked them, but was told it was a "glitch". We were told this morning that they have had a lot of interest in the vehicle, and it has been listed on CarGurus for 28 days. You can not honestly expect me to believe that you had it listed for a month and did not realize that the price was not listed properly. We were ready to purchase the vehicle at $17,995, the sales person went to talk to the manager to try to make something work but they did not handle that very well either. They would rather make an extra $1,600 off of people than to honor their original price and make the sale. My bank also appraised the vehicle at $14,675 so the price was already high before they raised it another $1,600. I'm very disappointed with our experience.

Great salesperson. Very Helpful with everything. GOT Me out of my lease early. Form edge to Explorer. Thank You.

Easy and transparent to do business with. Jose is very nice and helpful for sure.

Cameron helped me get my first car. He was very straight forward and clear. Very kind and understanding. Highly recommend Cameron.

The best love the service. I’ll definitely come back again. I will recommend everybody to the dealership.

I was in the hunt for a particular used car that is pretty famous and hard to get in America. I found it listed online, only about 5 or 6 in the color and year I wanted. I called multiple dealers to see if any of their online listings were still around and thankfully spoke with Brian Lagodna about the relatively low-mileage model of the car they had in stock. I agreed I was interested, and I was able to get second on the list (as a buyer was thinking about getting it), but when the buyer decided not to get it, I got a call from Brian that same day and was able to become the buyer! I went down a few days later that week and had a quick meeting with Brian to get the car. He let us go for a quick test drive, let me work on getting my insurance to include it, and was even so nice that he filled the car with the 93 octane gas and had a local paint store person make some of the rare paint needed to help if I ever have gravel/rocks or anything make a mark. Ryan O'Neill was very helpful and nice to talk to (funny guy!) about the financial side of the purchase. He had emailed me the document showing the cost and breakdown the day before, so we were all set and ready to go quickly. He happens to be a great musician/singer as well (and to be clear, he didn't start the convo, I was just asking him stuff and found out about it all based on my own curiosity!) He let me look up his YouTube and showed me just how good he is - and Brian commented that he was as well, including noting that his songs sometimes come on the radio in town. Long story short, if you see that he has a performance with either of his bands, I encourage you to go, and I may get the chance to drive over to one of the places he performs this year - he was that good! Glad to have ended up as the deal did. If I were in the hunt for a vehicle again and had to look a bit of distance, I would be glad and happy if it ended up in the hands of Brian and Ryan at Suburban Ford of Troy. Nice guys, a solid deal, and I'm excited about the vehicle I bought. Good luck if you're on the hunt for a used or new car!

Jose did a great job handling the purchase of my vehicle, he was friendly, responsive to my needs, didn't waste any of my time. I would certainly consult with him in the future.

I wanted to express my gratitude to everyone at the dealership especially Brian whom was very helpful, polite, knowledgeable, honest and a down to earth fellow. Brian went out of his way to help me along with the purchase of my GT Mustang which I am grateful for. I highly recommend Brian if you’re looking to purchase a car at suburban Ford in Troy mi. Sincerely Paul Vardich