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West Herr Chevrolet of East Syracuse

(592 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
New (315) 849-0294 (315) 849-0294
Used (315) 766-2059 (315) 766-2059
Service (315) 849-0337 (315) 849-0337

Reviews

(592 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Herr Chevrolet of East Syracuse from DealerRater.

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My visit was on 9/6/22 for an inspection as always I was

My visit was on 9/6/22 for an inspection as always I was very satisfied with the service.I have been a customer for many years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Have always had a positive experience here no run around

Have always had a positive experience here no run around with pricing always up front was very easy purchasing a vehicle here honestly. I have had two leases from here and just purchased my most recent lease my salesman is very professional and personable and makes the buying experience a little less stressful. Thanks Dale

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

East Syracuse Chevy was easy to work with.

East Syracuse Chevy was easy to work with. Don Mitchell made my experience fast and smooth. Thank you for making the process of purchasing a vehicle so easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Our salesperson, Alexander was great!

Our salesperson, Alexander was great! He took care of everything for us with no issues. Would definitely buy there again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Need to line jobs up better so there isn’t all that wait

Need to line jobs up better so there isn’t all that wait time y

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a fantastic experience at East Syracuse Chevrolet.

I had a fantastic experience at East Syracuse Chevrolet. The salesman, Brian Richards, is very personable. He was attentive to my needs. He was very knowledgeable about the products offered at the dealership. He was proactive finding the vehicle to fit my needs. And when the vehicle I ordered was not available, he found another perfect one for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

East Syracuse Chevy is awesome Tia is awesome Don’t

East Syracuse Chevy is awesome Tia is awesome Don’t ever let her leave Her attention to details was right on, she helped me get what I wanted Thank you Tia. Bart

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Took care of the problem with my car in a timely manner

Took care of the problem with my car in a timely manner and the service was very good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience with Carlos.

Great experience with Carlos. He was not pushy and very patient with our vehicle needs. He seemed to know the vehicle options well and the result is almost what we expected. We are working on the final details to make our Colorado acceptable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

East Syracuse Chevy delivers fast, efficient, high

East Syracuse Chevy delivers fast, efficient, high quality service and employs a very friendly and knowledgeable staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.