Skip to main content

West Herr Chevrolet of East Syracuse

(656 reviews)
Visit West Herr Chevrolet of East Syracuse
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
New (315) 849-0294 (315) 849-0294
Used (315) 766-2059 (315) 766-2059
Service (315) 849-0337 (315) 849-0337

Inventory

See all 328 vehicles from this dealership.

Incentives

See all incentives

About our dealership

Thank you for making your way to East Syracuse Chevrolet, your certified Chevrolet dealer serving drivers throughout East Syracuse and the surrounding areas. At our dealership, you’ll find a solid selection of new Chevrolet models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase.
Welcome to West Herr New York!!!

Service center

Phone number (315) 849-0337

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Reviews

(656 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Herr Chevrolet of East Syracuse from DealerRater.

Want to share your experience with this dealership?

Write a review

Mike Dupress made the transition seamless. I believe I received top dollar for my trade in. I had no idea I'd be able to drive home a new vehicle on the same day!

Mike Dupress made the transition seamless. I believe I received top dollar for my trade in. I had no idea I'd be able to drive home a new vehicle on the same day!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Did not ask for additional info when I pulled up this vehicle on my phone. but somehow was contacted by 4 different people through calls and texts. Replied STOP, went on website immediately and asked to STOP, but the calls and txt kept coming. Obviously a disconnect in the process. Very annoying

Did not ask for additional info when I pulled up this vehicle on my phone. but somehow was contacted by 4 different people through calls and texts. Replied STOP, went on website immediately and asked to STOP, but the calls and txt kept coming. Obviously a disconnect in the process. Very annoying

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Steve Shallcross was extremely helpful. Went out of his way to make sure I got the exact truck I wanted and when something happened with one of the rebates, him and Dan in finance actually got my payment lowered after losing out on one of the rebates. Highly recommend

Steve Shallcross was extremely helpful. Went out of his way to make sure I got the exact truck I wanted and when something happened with one of the rebates, him and Dan in finance actually got my payment lowered after losing out on one of the rebates. Highly recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

It was fast and easy. West HERR staff was efficient and courteous. Will give good yelp review and share my thoughts on facebook.

It was fast and easy. West HERR staff was efficient and courteous. Will give good yelp review and share my thoughts on facebook.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

You want great service you come to West-Herr of East Syracuse, that is the old East Syracuse Chevrolet. EJ, great job great manager pleasure to do business with you again.

You want great service you come to West-Herr of East Syracuse, that is the old East Syracuse Chevrolet. EJ, great job great manager pleasure to do business with you again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Great overall experience. Everyone was wonderful. Took time to explain everything.Answered all my questions. Especially want to thank Don M and Ethan whom I primarily dealt. Would recommend them.

Great overall experience. Everyone was wonderful. Took time to explain everything.Answered all my questions. Especially want to thank Don M and Ethan whom I primarily dealt. Would recommend them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

The dealer made room in there schedule to get me in for a warranty repair. The repair was done in a reasonable time

The dealer made room in there schedule to get me in for a warranty repair. The repair was done in a reasonable time

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

They did a nice job to get my truck done the same day. Had to go to another dealer to get the parts to finish oil.

They did a nice job to get my truck done the same day. Had to go to another dealer to get the parts to finish oil.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Very pleased with the service ! We had two bad experiences with other dealers ! They went above and beyond to help us and got our car running perfect again ! We appreciate what they did for us ! Will definitely recommend west here !

Very pleased with the service ! We had two bad experiences with other dealers ! They went above and beyond to help us and got our car running perfect again ! We appreciate what they did for us ! Will definitely recommend west here !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Great folks to.do business with! I would surely recommend them to my friends and acquaintances!!

Great folks to.do business with! I would surely recommend them to my friends and acquaintances!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
See all 656 reviews