Reviews
Mike Dupress made the transition seamless. I believe I received top dollar for my trade in. I had no idea I'd be able to drive home a new vehicle on the same day!
Mike Dupress made the transition seamless. I believe I received top dollar for my trade in. I had no idea I'd be able to drive home a new vehicle on the same day!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Did not ask for additional info when I pulled up this vehicle on my phone. but somehow was contacted by 4 different people through calls and texts. Replied STOP, went on website immediately and asked to STOP, but the calls and txt kept coming. Obviously a disconnect in the process. Very annoying
Did not ask for additional info when I pulled up this vehicle on my phone. but somehow was contacted by 4 different people through calls and texts. Replied STOP, went on website immediately and asked to STOP, but the calls and txt kept coming. Obviously a disconnect in the process. Very annoying
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Steve Shallcross was extremely helpful. Went out of his way to make sure I got the exact truck I wanted and when something happened with one of the rebates, him and Dan in finance actually got my payment lowered after losing out on one of the rebates. Highly recommend
Steve Shallcross was extremely helpful. Went out of his way to make sure I got the exact truck I wanted and when something happened with one of the rebates, him and Dan in finance actually got my payment lowered after losing out on one of the rebates. Highly recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It was fast and easy. West HERR staff was efficient and courteous. Will give good yelp review and share my thoughts on facebook.
It was fast and easy. West HERR staff was efficient and courteous. Will give good yelp review and share my thoughts on facebook.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
You want great service you come to West-Herr of East Syracuse, that is the old East Syracuse Chevrolet. EJ, great job great manager pleasure to do business with you again.
You want great service you come to West-Herr of East Syracuse, that is the old East Syracuse Chevrolet. EJ, great job great manager pleasure to do business with you again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great overall experience. Everyone was wonderful. Took time to explain everything.Answered all my questions. Especially want to thank Don M and Ethan whom I primarily dealt. Would recommend them.
Great overall experience. Everyone was wonderful. Took time to explain everything.Answered all my questions. Especially want to thank Don M and Ethan whom I primarily dealt. Would recommend them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The dealer made room in there schedule to get me in for a warranty repair. The repair was done in a reasonable time
The dealer made room in there schedule to get me in for a warranty repair. The repair was done in a reasonable time
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They did a nice job to get my truck done the same day. Had to go to another dealer to get the parts to finish oil.
They did a nice job to get my truck done the same day. Had to go to another dealer to get the parts to finish oil.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very pleased with the service ! We had two bad experiences with other dealers ! They went above and beyond to help us and got our car running perfect again ! We appreciate what they did for us ! Will definitely recommend west here !
Very pleased with the service ! We had two bad experiences with other dealers ! They went above and beyond to help us and got our car running perfect again ! We appreciate what they did for us ! Will definitely recommend west here !
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great folks to.do business with! I would surely recommend them to my friends and acquaintances!!
Great folks to.do business with! I would surely recommend them to my friends and acquaintances!!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair