West Herr Chevrolet of East Syracuse

I just want to say working with Mike Dupree was amazing. He made my visit so pleasant. He did everything above and beyond to make me end up leasing a new vehicle with not a bit of struggle. He has the best personality as a salesman. Not pushy at all. He worked with the Gm there to help me stay within my budget for a new car. The finance manager was extremely nice too! He introduced himself and worked with me on certain coverages. Finally Allison the customer care manager that wrapped up the paperwork was 💯 amazing. She’s pleasant and has a great personality. She even helped me download the my Chevy app on my phone and made sure I was knowledgeable of how it worked before left. Allison came out to the car and explained a lot about the features of my new equinox. She made sure my Bluetooth was hooked up and I was familiar with the touchscreen. Awesome job Allison! Outstanding service from Mike Dupree and Allison. Finally just want to mention Laura who’s fairly new. So pleasant and I want to wish her the best at her new job!!! Thank you all for the Great service Jen Tikaram

Took 2 days for oil change , dropp off night before so it would be done early my ride dropped me off though it was done still had to wait 2 more hour I ask when it will be done ( mine you a oil change ) they ask who I was

Great service with all around great staff. Always taken care of in a timely manner. Service writers are friendly & explain what is needed for my vehicles.

Very easy to work with. Told Cooper Pyle what I wanted and he made me an offer on my trade and the vehicle.

Was very pleased with my experience. Everyone was very pleasant and professional. They made it easy to purchase.

I have had positive experiences at this dealership and service for literally decades. Left once, came back.

Wanted to take time out of my day to scream from the rooftops I finally found a car dealership where every single person we came in contact with treated me and my wife with genuine care. They were attentive worked the absolute best deal for us and offered every warranty program that was important to us. Top notch class act group of people there at West Herr Thank You Gena Chris Gerome Alex and the mechanics

The people are friendly and not pushy and very helpful. The dealership is clean and well organized.

Great customer service! They worked with us to get an affordable payment for what we were looking at.

My advisor aleesio decided a good thing without checking was to state he was xxxxing sick of me over the phone, I’ve been trying to contact them the past couple days to pick up my car but no one answers phones