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Reviews
We’re enjoying our Buick Encore. Thank You Patrick for everything. I would recommend him to anyone looking for a nice vehicle!
We’re enjoying our Buick Encore. Thank You Patrick for everything. I would recommend him to anyone looking for a nice vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Very Professional and Courteous to Work With, Everyone was Very Knowledgeable.... It was a Very Pleasant Experience....
Very Professional and Courteous to Work With, Everyone was Very Knowledgeable.... It was a Very Pleasant Experience....
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic review, John! I'm thrilled to hear that your experience with Serra Chevrolet of Saginaw was pleasant and that I was professional and knowledgeable. I appreciate your kind words and look we forward to assisting you again in the future! Shannon McPhee Chevrolet Service Manager [email protected] 989-393-9322
The technician did a great job and so did the advisor. Thank you Will definitely return for services
The technician did a great job and so did the advisor. Thank you Will definitely return for services
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Melissa! I’m thrilled to hear that our technician and advisor provided you with great service. We appreciate your trust in Serra Chevrolet of Saginaw and look forward to seeing you again for your future service needs! Shannon McPhee Chevrolet Service Manager [email protected] 989-393-9322
Excellent 3 car bought from him Patrick goes above and beyond for his customers will definitely buy from him again
Excellent 3 car bought from him Patrick goes above and beyond for his customers will definitely buy from him again
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! I'm thrilled to hear that Patrick went above and beyond for you during your car buying experience. We appreciate your loyalty and look forward to helping you with your next purchase. Safe travels in your new vehicle! Brent Gromaski Chevrolet Sales Manager [email protected] 989-393-9218
Very happy with everything so far! The salesman were very helpful, Mike MacGregor is a great guy, went out of his way to get what I wanted! Thanks to everyone!
Very happy with everything so far! The salesman were very helpful, Mike MacGregor is a great guy, went out of his way to get what I wanted! Thanks to everyone!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I’m thrilled to hear that you had a great experience at Serra Chevrolet of Saginaw. It's fantastic to know that Mike was able to assist you in getting exactly what you wanted. We appreciate your kind words and look forward to serving you again in the future! Brent Gromaski Chevrolet Sales Manager [email protected] 989-393-9218
Great Had a very great experience. I had a great experience with the salesperson and the manager over at the used car lot. They were very helpful.
Great Had a very great experience. I had a great experience with the salesperson and the manager over at the used car lot. They were very helpful.
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- 3.0
- Does recommend this dealer
- Came in for service or repair
Susan, thank you for sharing your experience with Serra Chevrolet of Saginaw. I'm so glad to hear that our salesperson and manager on the used car lot provided helpful service. If you have any suggestions on how we can serve you better, please feel free to reach out. Our team looks forward to the chance to deliver an improved experience next time! Brent Gromaski Chevrolet Sales Manager [email protected] 989-393-9218
Great They fixed the problem right in the service drive and got me on my way quickly
Great They fixed the problem right in the service drive and got me on my way quickly
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I'm thrilled to hear that our crew was able to resolve your issue quickly and efficiently. I truly appreciate your feedback, and our team looks forward to assisting you again in the future! Shannon McPhee Chevrolet Service Manager [email protected] 989-393-9322
Which time? I've been there 3 times this month Lois in the body shop was great. Had my oil changed, they were quick & courteous. I needed a new key fob battery and the guy was very pleasant & knowledgeable
Which time? I've been there 3 times this month Lois in the body shop was great. Had my oil changed, they were quick & courteous. I needed a new key fob battery and the guy was very pleasant & knowledgeable
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Sue! I’m thrilled to hear about your positive experiences at Serra Chevrolet of Saginaw, especially with Lois in the body shop. It's great to know that we were quick, courteous, and knowledgeable in assisting you with your oil change and key fob battery. We appreciate your feedback and look forward to seeing you again soon! Shannon McPhee Chevrolet Service Manager [email protected] 989-393-9322
My experience with Melissa was great but whoever my wife dropped our vehicle off with was an xxxxxx to her.
My experience with Melissa was great but whoever my wife dropped our vehicle off with was an xxxxxx to her.
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- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. It's good to hear that Melissa provided great service during your visit. I also understand how important it is for every customer and family member to be treated with courtesy and professionalism during each interaction. At Serra Chevrolet of Saginaw, we aim to provide a welcoming and respectful experience from drop-off through vehicle pickup. Please feel free to reach out to me directly to further review your concerns regarding the drop-off interaction. We are committed to improving how we handle customer interactions across all areas of our dealership. Shannon McPhee Chevrolet Service Manager [email protected] 989-393-9322
The two guys were friendly, explained all they were doing/checking. Was a fast and easy process.
The two guys were friendly, explained all they were doing/checking. Was a fast and easy process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! I'm glad to hear that we provided you with friendly service and made your experience fast and easy. I appreciate you taking the time to share your thoughts, and we hope to see you again soon! Shannon McPhee Chevrolet Service Manager [email protected] 989-393-9322