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Crestmont Volkswagen

(132 reviews)
Visit Crestmont Volkswagen
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (973) 850-4569 (973) 850-4569
Used (973) 310-6354 (973) 310-6354
Service (973) 841-6181 (973) 841-6181

Inventory

See all 81 vehicles from this dealership.

About our dealership

Here at Crestmont Volkswagen, we are a family owned dealership that has been serving the Pompton Plains area for years! We love working with every customer that walks on to our lot, whether they have never been here before or they are buying their fifth vehicle from us. That is the best aspect of our dealership and our sales team. We treat each customer like they are family, because that’s what the Crestmont Volkswagen founders would want us to do!

Service center

Phone number (973) 841-6181

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

(132 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Crestmont dealership has provided me great service over

Crestmont dealership has provided me great service over the years. The staff are friendly, professional, and the service is always great.

Crestmont dealership has provided me great service over

Crestmont dealership has provided me great service over the years. The staff are friendly, professional, and the service is always great.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Kind always a pleasure and great experience when dealing

Kind always a pleasure and great experience when dealing with all the staff. They are always considerate of keeping open communication.

Kind always a pleasure and great experience when dealing

Kind always a pleasure and great experience when dealing with all the staff. They are always considerate of keeping open communication.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Everything that I prescribed before belongs to Crestmont

Everything that I prescribed before belongs to Crestmont Volkswagen Pompton Plain NJ Was excellent & fast service !

Everything that I prescribed before belongs to Crestmont

Everything that I prescribed before belongs to Crestmont Volkswagen Pompton Plain NJ Was excellent & fast service !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent communication help for my problem that

Excellent communication help for my problem that displayed in my dashboard scrien -with David ( Had of Service Department & prompt service for fixing it from the specialist !! I was happy every time during 4,5 years for they’re service in my car!

Excellent communication help for my problem that

Excellent communication help for my problem that displayed in my dashboard scrien -with David ( Had of Service Department & prompt service for fixing it from the specialist !! I was happy every time during 4,5 years for they’re service in my car!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great service, very knowledgeable and also accommodating

Great service, very knowledgeable and also accommodating of my tight schedule. Was able to finalize deal over the phone, went in to pick up, was it in less than 1 hour, super quick and efficient!

Great service, very knowledgeable and also accommodating

Great service, very knowledgeable and also accommodating of my tight schedule. Was able to finalize deal over the phone, went in to pick up, was it in less than 1 hour, super quick and efficient!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Crestmont VW is an honorable establishment and quite an

Crestmont VW is an honorable establishment and quite an anomaly in the car dealership business. This is due to people in their Service department like Dave, Mallory and Duke who went above and beyond to help me with a recent, spontaneous service need. They were courteous and incredibly knowledgeable of our car’s issue. Thank you Crestmont for being so competent and supportive!

Crestmont VW is an honorable establishment and quite an

Crestmont VW is an honorable establishment and quite an anomaly in the car dealership business. This is due to people in their Service department like Dave, Mallory and Duke who went above and beyond to help me with a recent, spontaneous service need. They were courteous and incredibly knowledgeable of our car’s issue. Thank you Crestmont for being so competent and supportive!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Pleasure and always easy working with dealership.

Pleasure and always easy working with dealership. Service Department is always professional and kind keeps communication open at all times

Pleasure and always easy working with dealership.

Pleasure and always easy working with dealership. Service Department is always professional and kind keeps communication open at all times

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I took my car in for its 60K service.

I took my car in for its 60K service. When I called to schedule the appointment, I spoke with Anna, who was very polite and provided the exact cost of the service. The servicing itself was excellent. This was my first time visiting this dealership, and even though I'm now on my third VW, I will definitely return here for future car purchases and servicing.

I took my car in for its 60K service.

I took my car in for its 60K service. When I called to schedule the appointment, I spoke with Anna, who was very polite and provided the exact cost of the service. The servicing itself was excellent. This was my first time visiting this dealership, and even though I'm now on my third VW, I will definitely return here for future car purchases and servicing.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great customer service and good communication.

Great customer service and good communication. It's a small dealership and you feel they are more attentive.

Great customer service and good communication.

Great customer service and good communication. It's a small dealership and you feel they are more attentive.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Your service is great!

Your service is great! You are on time, you always perform complementary multi-point inspections and give good recommendations. Thank you!!

Your service is great!

Your service is great! You are on time, you always perform complementary multi-point inspections and give good recommendations. Thank you!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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