Reviews
Write a reviewAmazing Staff, Great Customer Service, Quick and Easy
Amazing Staff, Great Customer Service, Quick and Easy Process. If you are interested in buying a Genesis you have to see Jennifer at Universal Genesis
Amazing Staff, Great Customer Service, Quick and Easy
Amazing Staff, Great Customer Service, Quick and Easy Process. If you are interested in buying a Genesis you have to see Jennifer at Universal Genesis
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Universal GENESIS. It's great to hear that we were able to assist you and that you had such a positive experience.
I called for a cars that listed To ask for the
I called for a cars that listed To ask for the availability. They said it was available after driving 30 minutes getting out of work dropping kids off. I get there to tell me that the car was sold last night at 10 o’clock. The Internet sales person texted me at least three times during the day to see if I was coming in when she knew the car was not available. Just really unacceptable and disregard for your time I would go to another dealer.
I called for a cars that listed To ask for the
I called for a cars that listed To ask for the availability. They said it was available after driving 30 minutes getting out of work dropping kids off. I get there to tell me that the car was sold last night at 10 o’clock. The Internet sales person texted me at least three times during the day to see if I was coming in when she knew the car was not available. Just really unacceptable and disregard for your time I would go to another dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Asked to be contacted and after 48 hours, no response. I...
Asked to be contacted and after 48 hours, no response. I wanted to buy a G80 and was told a person would contact me. I followed up twice and still nothing. Time to move on to another company.
Asked to be contacted and after 48 hours, no response. I...
Asked to be contacted and after 48 hours, no response. I wanted to buy a G80 and was told a person would contact me. I followed up twice and still nothing. Time to move on to another company.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car