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Reviews
Good job Very good communication skills and customer service skills Very good communication skills and customer service skills. Did a good job explaining the service work
Good job Very good communication skills and customer service skills Very good communication skills and customer service skills. Did a good job explaining the service work
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We are absolutely thrilled to hear about your positive experience with our team! Your recognition of our communication skills and customer service truly means the world to us, and we're so glad that we were able to explain the service work clearly and thoroughly.
Professional, good-quality work, and conveniently located. Good communication, kept me informed throughout the service appointment.
Professional, good-quality work, and conveniently located. Good communication, kept me informed throughout the service appointment.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to hear about your positive experience with our service team. Your recognition of our professional approach, quality work, and clear communication throughout your appointment means a great deal to us.
I brought my vehicle in to have the battery replaced. I was met with a friendly attitude. Pepper was helpful and kept me up to date. He even found a way to save me some money. The whole service trip was fast and efficient. I will always come there for my service needs.
I brought my vehicle in to have the battery replaced. I was met with a friendly attitude. Pepper was helpful and kept me up to date. He even found a way to save me some money. The whole service trip was fast and efficient. I will always come there for my service needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are absolutely thrilled to hear about your positive experience with your battery replacement service! It's wonderful to know that you were greeted with a friendly attitude and that our team was able to keep you informed throughout the process while finding ways to save you money.
Kept me informed on service and did the repair needed Thank you very very much
Kept me informed on service and did the repair needed Thank you very very much
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your positive experience with us. We are pleased to hear that our team kept you well-informed throughout the service process and successfully completed the repair you needed.
Easy to work with and didn't push services that were not needed. Great customer service
Easy to work with and didn't push services that were not needed. Great customer service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your wonderful experience with us. We are truly grateful that you found our team easy to work with and appreciated our honest approach to service recommendations. Your recognition of our commitment to providing only necessary services and delivering great customer service means the world to us.
A++ service and very respectful of my vehicle! Stellar communication, informative and keeps the customer number one.
A++ service and very respectful of my vehicle! Stellar communication, informative and keeps the customer number one.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled that you felt we kept you as our number one priority throughout your visit. Your A++ rating reflects the dedication our team has to providing authentic, professional service that exceeds expectations. Thank you for taking the time to share your positive experience with others.
Not happy with the new truck but Prosper did everything they could to help me
Not happy with the new truck but Prosper did everything they could to help me
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you immensely for taking the time to share your experience with us. We truly appreciate your honest feedback about your new truck, and we understand that it's important for every customer to feel completely satisfied with their purchase.
My experience was great at prosper ford! Thank you for all your help, the service ended in an hour and a half and was easy!
My experience was great at prosper ford! Thank you for all your help, the service ended in an hour and a half and was easy!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are overjoyed to hear about your wonderful experience at Prosper Ford! It's fantastic that you found our service to be both efficient and easy, completing everything within an hour and a half.
Hospitable, communicative and easy The service was good and attentive. When I had questions they were answered promptly. Overall a good experience
Hospitable, communicative and easy The service was good and attentive. When I had questions they were answered promptly. Overall a good experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are elated to hear about your positive experience with our team at Prosper Ford. Your kind words about our hospitality, communication, and attentive service truly mean a lot to us, and we're thrilled that we could provide you with prompt answers to your questions.
Excellent service; timely and professional. Ryan was very helpful in looking up our extended warranty and getting a repair done with the warranty.
Excellent service; timely and professional. Ryan was very helpful in looking up our extended warranty and getting a repair done with the warranty.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and for taking the time to share your positive experience with us. We are delighted to hear that you found our service excellent, timely, and professional. Your feedback truly means a lot to us and reinforces our commitment to providing outstanding customer care.