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Reviews
The dealership has excellent sales, (roger b, sales manager and finance manager. They held up the promise they made to me and I walked out with a beautiful Land Rover and I'm satisfied with almost all terms. Overall I give them 5 stars!!! Classy rides, classy staff!
The dealership has excellent sales, (roger b, sales manager and finance manager. They held up the promise they made to me and I walked out with a beautiful Land Rover and I'm satisfied with almost all terms. Overall I give them 5 stars!!! Classy rides, classy staff!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the five-star review. We’re glad our team delivered on their promise and you’re enjoying your new Land Rover Discovery. It means a lot that you appreciate our staff and vehicles. Eddie Thomas General Manager [email protected] (916) 283-7219
Great people in sales and in finance Gabe did the best job of explaining everything
Great people in sales and in finance Gabe did the best job of explaining everything
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We’re delighted our sales and finance teams provided clear explanations and made the process seamless. Enjoy every moment in your new Land Rover. Eddie Thomas General Manager [email protected] (916) 283-7219
Our sales person Roger was amazing. He helped us get the vehicle that we wanted. He came in on his day off to make sure no one else purchased the vehicle. He was so helpful and taught us how to use all the gadgets, and set up the apps on my phone. If you are looking for a Jaguar the go see Roger.
Our sales person Roger was amazing. He helped us get the vehicle that we wanted. He came in on his day off to make sure no one else purchased the vehicle. He was so helpful and taught us how to use all the gadgets, and set up the apps on my phone. If you are looking for a Jaguar the go see Roger.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re delighted Roger went above and beyond, even coming in on his day off to make sure you secured your Jaguar. It’s wonderful he walked you through the features and helped set up your phone apps. Thank you for recommending Roger and enjoy every moment with your Jaguar. Eddie Thomas General Manager [email protected] (916) 283-7219
Edgar was very professional and respectful. He knows how to get good customers. Great experience.
Edgar was very professional and respectful. He knows how to get good customers. Great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Eddie Thomas General Manager [email protected] (916) 283-7219
The dealership was clean, not crowded, and they had plenty of small, free amenities. The folks were all nice people and were quick to help whenever requested.
The dealership was clean, not crowded, and they had plenty of small, free amenities. The folks were all nice people and were quick to help whenever requested.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Eddie Thomas General Manager [email protected] (916) 283-7219
Didn’t get to finish my review. Roger was top notch, he didn’t make any mistakes, kept a great attitude, handled all business as agreed upon with full transparency, and made sure to get every part of my truck cleaned up before purchase. I’d buy from Roger again knowing I don’t have to deal with the stress of a scammy salesman.
Amazing experience! So helpful and made the process easy and enjoyable! Very thankful & excited for my new car
Amazing experience! So helpful and made the process easy and enjoyable! Very thankful & excited for my new car
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted our team could make the process smooth and enjoyable for you. Tim appreciates knowing how helpful everyone was. Congratulations on your new Land Rover Range Rover Sport and enjoy the ride. Eddie Thomas General Manager [email protected] (916) 283-7219
John, our Sales Consultant, was outstanding, attentive, knowledgable and very engaged. We also had great interactions with Brandon, Sales Manager, Casey, Finance Manager and Mike, Sales Manager. Everyone is very committed to the brand and high quality.
John, our Sales Consultant, was outstanding, attentive, knowledgable and very engaged. We also had great interactions with Brandon, Sales Manager, Casey, Finance Manager and Mike, Sales Manager. Everyone is very committed to the brand and high quality.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted to hear that John’s attentiveness, along with the dedication from Casey, Brandon, and Michael, made your Land Rover purchase so positive. Enjoy your new Land Rover and feel free to reach out if you need anything. Eddie Thomas General Manager [email protected] (916) 283-7219
Roger was fast, efficient , knowledge and went above and beyond to ensure that we had a great experience. This is my 5th car purchase and I have never had such an exceptional experience from start to finish. Your office provides top notch customer service and the thing that sets you apart from the rest is that you genuinely care about the customer. We saw that Roger. He is passionate about what he does and truly wants to help. Thank you again. We cannot stop raving about our experience to everyone we know! We will be back! Julia
Roger was fast, efficient , knowledge and went above and beyond to ensure that we had a great experience. This is my 5th car purchase and I have never had such an exceptional experience from start to finish. Your office provides top notch customer service and the thing that sets you apart from the rest is that you genuinely care about the customer. We saw that Roger. He is passionate about what he does and truly wants to help. Thank you again. We cannot stop raving about our experience to everyone we know! We will be back! Julia
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s wonderful to hear that Roger provided efficient and attentive service throughout your Range Rover Evoque purchase. We’re thrilled our team’s genuine care made this fifth experience stand out from the rest. We look forward to welcoming you back soon. Eddie Thomas General Manager [email protected] (916) 283-7219
Ted and Tim were amazing to deal with. Went above and beyond to make a deal happen. If you are shopping and Land Rover Sacramento, make sure to ask for them!
Ted and Tim were amazing to deal with. Went above and beyond to make a deal happen. If you are shopping and Land Rover Sacramento, make sure to ask for them!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s fantastic to hear that Tim went above and beyond to secure your new Land Rover. Thank you for recommending him to fellow shoppers. We’re here if you need anything else down the road. Eddie Thomas General Manager [email protected] (916) 283-7219
AVOID. This is not a luxury brand level of service. I ordered and paid for a part with an extra fee for expedited shipping. After no updates after the confirmation email, I called was transfered twice then was told that "oh sorry we have to cancel because we didn't charge enough for shipping and the part is too big." I had arranged based on the purchase going through for installation to be scheduled here in Los Angeles by my shop after some minor comestic repairs. So now I have paid for storage and organized installation only to have to start again. After expressing my disappointment and being offered no assistance, I was told I was being transferred to management. No surprise that I was dumped into a voicemail with no expectation of follow up. I guess I should feel lucky I didn't buy a car from this dealership group!
AVOID. This is not a luxury brand level of service. I ordered and paid for a part with an extra fee for expedited shipping. After no updates after the confirmation email, I called was transfered twice then was told that "oh sorry we have to cancel because we didn't charge enough for shipping and the part is too big." I had arranged based on the purchase going through for installation to be scheduled here in Los Angeles by my shop after some minor comestic repairs. So now I have paid for storage and organized installation only to have to start again. After expressing my disappointment and being offered no assistance, I was told I was being transferred to management. No surprise that I was dumped into a voicemail with no expectation of follow up. I guess I should feel lucky I didn't buy a car from this dealership group!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback, David. After reviewing the order, it appears the part requested is an extremely oversized item that unfortunately cannot be shipped through standard expedited methods. Because of its size, it must be transported via specialized freight trucking, which typically adds significant shipping costs that were not reflected in the automated online checkout. Once our team identified this issue, the order was canceled to prevent an inaccurate charge and additional complications. That said, we sincerely apologize for the lack of communication and the difficulty you experienced when trying to get assistance. This is not the level of service we aim to provide, and your feedback is being shared with our team so we can improve our processes and response times. We truly appreciate you bringing this to our attention. Thank you, Larry Sherman, Parts Manager.