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2014 state dealer award
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2014 state dealer award 2014 state dealer award

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New (855) 213-0452 (855) 213-0452
Used (866) 218-9268 (866) 218-9268
Service (833) 867-0191 (833) 867-0191

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About our dealership

This seller has been on Cars.com since January 2025.

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Reviews

(831 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ford of Queens from DealerRater.

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Okay All right Okay ?

Okay All right Okay ?? ?? I know I can't fine eight words ?? That's it for me ?? ?? TY

Okay All right Okay ?

Okay All right Okay ?? ?? I know I can't fine eight words ?? That's it for me ?? ?? TY

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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They took care of my car and didn't return it until the

They took care of my car and didn't return it until the problem was fully resolved.

They took care of my car and didn't return it until the

They took care of my car and didn't return it until the problem was fully resolved.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We take great pride in our customer service and it is extremely rewarding to get feedback like this. Thank you for choosing Starks Ford of Queens!

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It was a pleasant experience doing business with Mirza

It was a pleasant experience doing business with Mirza Islam at Starks Ford of Queens, Woodside. I’m extremely happy with Mirza’s professionalism, courtesy towards me and unmatched patience. I leased a 2026 Ford Explorer. A big 5 stars and super recommended, both Mirza and Starks Ford of Queens, Woodside. Thank you

It was a pleasant experience doing business with Mirza

It was a pleasant experience doing business with Mirza Islam at Starks Ford of Queens, Woodside. I’m extremely happy with Mirza’s professionalism, courtesy towards me and unmatched patience. I leased a 2026 Ford Explorer. A big 5 stars and super recommended, both Mirza and Starks Ford of Queens, Woodside. Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Carlos, we're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

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Service is Execlent and are very reliable and trust

Service is Execlent and are very reliable and trust worthy , I’ve bought my last six vehicles from this Starks dealership in queens.

Service is Execlent and are very reliable and trust

Service is Execlent and are very reliable and trust worthy , I’ve bought my last six vehicles from this Starks dealership in queens.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear of your positive experience. Customer satisfaction is our top priority and we appreciate you taking the time to leave your feedback!

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The service department is top notch!

The service department is top notch! Yvonne is the best rep that we can have! She's personable & efficient! She makes repair service easy!

The service department is top notch!

The service department is top notch! Yvonne is the best rep that we can have! She's personable & efficient! She makes repair service easy!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

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The service department was great in getting.

The service department was great in getting. A service. technician came out to my car to check for a recall. on the windshield. He did a great job. And that was it.

The service department was great in getting.

The service department was great in getting. A service. technician came out to my car to check for a recall. on the windshield. He did a great job. And that was it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It gives us a great sense of pride to know we were able to help you. Thank you for choosing Starks Ford of Queens!

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Felt very comfortable did not feel pressured Very nice

Felt very comfortable did not feel pressured Very nice people They made you feel at home. Very cordual

Felt very comfortable did not feel pressured Very nice

Felt very comfortable did not feel pressured Very nice people They made you feel at home. Very cordual

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

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Tiffany was amazing.

Tiffany was amazing. Extremely knowledgeable and humble. No pressure and very attentive. I absolutely will be purchasing from them again.

Tiffany was amazing.

Tiffany was amazing. Extremely knowledgeable and humble. No pressure and very attentive. I absolutely will be purchasing from them again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

When customers are happy, we're happy. Thanks for letting us know of your positive experience at Starks Ford of Queens!

Consumer response

You guys are simply amazing thank you for everything. Tiffany went above and beyond to make me feel not only welcome but I can tell she truly cares about her customers. Thank you guys so much.

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All management people and technicians are not good for

All management people and technicians are not good for service workers. They loss my money more than 6000k. USD. and also fixed my car properly. They took longer time. My battery was 3 years warranty but they charged For me again new battery. Without charging oil they also charged. Ty

All management people and technicians are not good for

All management people and technicians are not good for service workers. They loss my money more than 6000k. USD. and also fixed my car properly. They took longer time. My battery was 3 years warranty but they charged For me again new battery. Without charging oil they also charged. Ty

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Nizam, we’re sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we strive to provide. Please contact us directly so we can review the charges and work performed and help make this right. Your feedback is important to us. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

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Easy to approach and comfortable environment and friendly

Easy to approach and comfortable environment and friendly and knowledgeable staff who knows what they doing keep up the good work

Easy to approach and comfortable environment and friendly

Easy to approach and comfortable environment and friendly and knowledgeable staff who knows what they doing keep up the good work

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

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