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Volkswagen of Springfield

(182 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–9:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (855) 281-0971 (855) 281-0971
Used (855) 474-1193 (855) 474-1193
Service (866) 275-0712 (866) 275-0712

Reviews

(182 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volkswagen of Springfield from DealerRater.

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Friendly and very attentive!

Friendly and very attentive! I never worry about my car when I take it here for service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Joe and the others took very good care of me and had my

Joe and the others took very good care of me and had my car towed there! I called Ardmore Volkswagen and they turned me down Joe At Springfield was awesome and I will always take my car towed Joe at Springfield bc Ardmore service sucks!!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everything was done timely and well Diagnosed my vehicle

Everything was done timely and well Diagnosed my vehicle problem quickly and set up a loaner for until work was completed the next day

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Knowledgeable, friendly Done Angela is a true

Knowledgeable, friendly Done Angela is a true professional and seems to love her job Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service.

Great customer service. They went out of their way to help me find the car I wanted at the price I wanted.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
0 people out of 0 found this review helpful.

Volkswagen of Springfield was extremely helpful and

Volkswagen of Springfield was extremely helpful and caring, The service was nothing short of excellence. Great customer service. From the beginning to the end of the sale.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is a very well run service department.

This is a very well run service department. They are courteous and keep you informed the entire time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly staff that explained all the needs for my car

Friendly staff that explained all the needs for my car Friendly staff that explained the needs for my car. Broke down the cost so I knew what to expect.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone I interacted with was extremely kind,

Everyone I interacted with was extremely kind, professional, and helpful. They were detailed by sending me a diagnosis of my car. Will definitely be back!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was just fine.

It was just fine. Not bad but not exceptional. I had a part installed. Hooray

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.