Liccardi Mitsubishi

Arty, Jen and the Mechanic were awesome. Another wonderful experience. They explain everything and keep in touch with you throughout the time. The facility also nice. May need more charging stations. Thanks!

Arty, Jen and the Mechanic were awesome. Another wonderful experience. The facility is very nice. Everyone is awesome. They always do great work and explain everything to you. Thanks!

Bad management and bad service , I was at this location for oil change and regaliar check up. At next day I was driving and all my dashboard lights went on and I never had any problems with my car before this service. When I went the next day to speak with the manager he refused to talk with me and he said to me go to talk with your lawyer

I am a nurse practioner, first responder. I have had a nightmare experience with Liccardi Mitsubishi, 12/4/24 ,I drove from CT to NJ to purchase a car. I left a dealership not being educated about the temporary plates, or a title. This is a financed car. I called the CT DMV to get my car registered and was informed I cannot do it as I do not have the title. I was notified by CT DMC that I am driving illegally since I do not. have temporary license plates and without the title I cannot register my car in CT. Paul Palermo has been a nightmare to deal with, I have called CT DMV and NJ DMV- as Paul insisted I needed to do my own registration. He also accused me of taking off the temporary license plates (that I was never given) and putting on my owen. This is illegal and I would never do this, as I am educated Nurse with a masters degree. I had to do my own emissions on Tuesday 1/7/25- the southport automotive informed me that if am was stopped by the police, my car could be impounded. Franticallt, I called Paul and indicated, he insisted I do my own registration (without the title) and as per CT DMV I cannot do this. I have spoken to a Honda dealership, in Westport and Westbrook CT who alsoinformed me that the inspections, emissions and safety check had to be done at time I purchased my car. Paul also accused me that I had not paid the down payment, yet on 12/4/24 he obtained a copy of my credit card. 1/7/25 I again called Paul and he told me he :over nighted temporary plates." I called again on 1/8/25 and stated at 8pm I had not received them, he then admitted he not over night them, but would receive in 2-3 days. Thursday 1/9/25 there was no mail due to Jimmy Carters funeral. Today, 1/10/25 I still do not have the promised temporary plates.. This dealership has been nothing but a nightmare, in my opinion ,unethical and not once have taken ownership, just deflected, and blamed the client. I'm a nurse have have to drive to the hospital for work, this experience has caused additional stress. I have filed a complaint online with NJ MVD and contacted a NJ attorney. I am also contacting the Better Business Bureau and Consumer Products dept. My daughter had to call today 1/0/25,on behalf of me to get clarification of where the temporary plates were. Paul's VM was full and she could not leave a message. She spoke to the GM, Jim directly. He looked into the issue and mentioned the plates had to be resent and finally provided a tracking number, after she proactively called to look into this urgent matter. No one should have this experience what I have had and to be continuing to experience, driving illegally. The manager has refused also to provide to me the owners information several times as I wanted to file a direct complaint with them (Jeff Liccardi) Horrible experience, unfortunately no client should have to lose complete trust in a dealership. Diana

Great sales people. Great value. Test drive with alot of useful info. Outlander is great value.

Everyone was very nice. The dealer offered great rebates and interest rates. I was looking for a used car but I was able to get a new car with the rebate promotion. My salesperson Michael was incredible! I never felt pressured or intimidated. I typically dread car shopping but Michael made the whole experience very pleasant.

I had the pleasure to work with Hakeem. He had exceeded my expectations with his knowledge, the fact that he actively listened to my needs, his professionalism and high work ethics. Buying a car is a huge purchase and commitment and it is one you don’t make hastily, But more importantly because this is not a light decision you want the customer experience from the time you step foot on the property to when you leave with the car to be top notch. This was top notch service and will be recommending others to this location.

Had a great experience dealing with Mike Siminske while buying my Mirage. Fast and friendly. Got a great deal on a brand new car

It was an absolute pleasure working with Mike Siminske. He answered all of our questions no matter how small. Highly recommend.

Great experience! Friendly staff. Was such an easy process to purchase a vehicle. Thank you Tony!