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Smail Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (79 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (79 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We have bought 4 vehicles and our kids have bought two from Smail. Rob Jupena and Jeff Markle will treat you with respect and creatively get you the best deal possible. Rick Regrut will take care of your financing and warranty needs. As for service and parts, you will be very well taken care of. GO THERE!!!!! is my best advice.

We have bought 4 vehicles and our kids have bought two from Smail. Rob Jupena and Jeff Markle will treat you with respect and creatively get you the best deal possible. Rick Regrut will take care of your financing and warranty needs. As for service and parts, you will be very well taken care of. GO THERE!!!!! is my best advice.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Stephen & Angela, thank you for your kind review; we are happy to pass along your comments to the team here at Smail Ford! We can't wait to see you again, have a great day.

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Outstanding Customer Service! Above and Beyond is how this facility rolls! I will forever remember what you have done for me!! Thank you for being understanding and helpful.

Outstanding Customer Service! Above and Beyond is how this facility rolls! I will forever remember what you have done for me!! Thank you for being understanding and helpful.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Tammy, thank you again for taking the time to let us know how we did. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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I was going to buy a used vehicle but could not pass up the price they had on the 2019 Ford Ranger.

I was going to buy a used vehicle but could not pass up the price they had on the 2019 Ford Ranger.

Rating breakdown (out of 5):
Customer service
Buying process
4.0
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi James! Congratulations on your new Ford Ranger! We appreciate you taking the time to let us know about your experience. If you have any further questions, please give us a call. We're always happy to help!

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We were so impressed when we leased my wife?s Mazda we went back after the lease was up and bought a new F150 XLT and a Mazda 6 TR together.

We were so impressed when we leased my wife?s Mazda we went back after the lease was up and bought a new F150 XLT and a Mazda 6 TR together.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

James, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Smail Ford! Congratulations on your new vehicles! If you have any further questions, please give us a call. We're always happy to help!

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I was in and out in 45 minutes for an oil change. They even washed my car.

I was in and out in 45 minutes for an oil change. They even washed my car.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Thomas! We're so happy to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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excellent job ! i am very happy with my new tires . the price was very competitive with other venders .i always have smail handle my repairs .

excellent job ! i am very happy with my new tires . the price was very competitive with other venders .i always have smail handle my repairs .

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Girard, thank you so much for your positive comments about Smail Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Pleasanr staff, stress free process, comfortable environment!

Pleasanr staff, stress free process, comfortable environment!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lauren, we're glad to hear you enjoyed your visit! Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

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Smails is number one! Shawn in Ford Service is awesome! The technicians are fantastic! I have bought 10 vehicles at Bud Smail because they are the best! Jeff HOBBS in sales, Shawn in Ford Service, Troy in GM Service, and the Finance Officer at Smail Kia are all The Best...Period!!

Smails is number one! Shawn in Ford Service is awesome! The technicians are fantastic! I have bought 10 vehicles at Bud Smail because they are the best! Jeff HOBBS in sales, Shawn in Ford Service, Troy in GM Service, and the Finance Officer at Smail Kia are all The Best...Period!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ted, thank you for your praise and kind comments about our team! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Smail Ford. We are always more than happy to assist you if anything else comes up. Take care!

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The staff was very friendly and knowledgeable. We have been a Ford customer for over 50 years.

The staff was very friendly and knowledgeable. We have been a Ford customer for over 50 years.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Marlene, thank you so much for your positive comments about Smail Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Mike McGown is a magician my truck looks great , thank you . And thank you Mr. Smail for caring about customers instead of money !

Mike McGown is a magician my truck looks great , thank you . And thank you Mr. Smail for caring about customers instead of money !

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Stephen, we're happy to hear you had such a positive experience with our team! Thank you for taking the time to leave a review for us at Smail Ford. We're happy we could meet your expectations! We hope to see you soon!

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