Reviews
Excellent customer service and a great deal. Mike was very informative and helpful. Thank you.
Excellent customer service and a great deal. Mike was very informative and helpful. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We’re so glad to hear you received excellent customer service and a great deal. Mike will be happy to know he was informative and helpful throughout your experience. We truly appreciate your business—thank you! 🚗✨
Jeff was so amazing and was great at explaining everything and a great personality really liked his salesmanship I would definitely come back and see Jeff for my next car or truck.thank you Jeff.
Jeff was so amazing and was great at explaining everything and a great personality really liked his salesmanship I would definitely come back and see Jeff for my next car or truck.thank you Jeff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review! We’re so glad to hear Jeff was able to explain everything clearly and made the experience enjoyable with his great personality. We truly appreciate your kind words and look forward to helping you again when you’re ready for your next car or truck. Thanks again for choosing us! 🚗✨
It was a terrible experience. There are several things broken inside the car. They refuse to help me fix anything. It’s been the run around. I highly recommend going somewhere else.
It was a terrible experience. There are several things broken inside the car. They refuse to help me fix anything. It’s been the run around. I highly recommend going somewhere else.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Very good experience. Mike was very knowledgeable and easy to deal with. Thank you for all the help.
Very good experience. Mike was very knowledgeable and easy to deal with. Thank you for all the help.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We’re so glad to hear you had a very good experience and that Mike was knowledgeable and easy to work with. We truly appreciate your business and hope to help you again in the future! 🚗✨
Jeffrey Arnold is understanding and patient with the process of your first car and family oriented, he knew how to see our needs and wants
Jeffrey Arnold is understanding and patient with the process of your first car and family oriented, he knew how to see our needs and wants
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review! We’re so glad to hear Jeffrey Arnold was understanding and patient throughout your first car purchase. Taking the time to understand your needs and make it a family-friendly experience is exactly what we strive for. We truly appreciate your business and hope you enjoy your new vehicle! 🚗✨
Buying a vehicle is never a quick process, but Mike Chambers was receptive to what we were looking for, our budget, and timeline. Overall, a great experience.
Buying a vehicle is never a quick process, but Mike Chambers was receptive to what we were looking for, our budget, and timeline. Overall, a great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We’re glad to hear Mike Chambers took the time to understand what you were looking for and helped make the experience a positive one. We truly appreciate your business and hope you enjoy your new vehicle! 🚗✨
The experience here at Friendly has been fantastic- they live up to their name! See Jeff- he’s the best!
The experience here at Friendly has been fantastic- they live up to their name! See Jeff- he’s the best!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We’re so glad to hear your experience at Friendly lived up to the name. Jeff takes great pride in making sure customers have a fantastic experience, and we’re happy he took great care of you. We truly appreciate your business! 🚗✨
Great staff, very knowledgeable. Jeff was very straight forward and worked very hard to ensure I found the right vehicle for me.
Great staff, very knowledgeable. Jeff was very straight forward and worked very hard to ensure I found the right vehicle for me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We’re glad to hear our team was knowledgeable and that Jeff worked hard to help you find the right vehicle. Providing a straightforward and helpful experience is exactly what we strive for. We truly appreciate your business and hope you enjoy your new vehicle! 🚗✨
Kyle Paul and Mike Chambers were both super helpful in the buying process. Highly recommend asking for them.
Kyle Paul and Mike Chambers were both super helpful in the buying process. Highly recommend asking for them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We’re so glad Kyle Paul and Mike Chambers were both helpful throughout your buying process. We truly appreciate the recommendation and look forward to helping you again in the future! 🚗✨
Our experience with Friendly Ram in Geneva was comfortable and customer focused throughout. Starting with Jeff Arnold our Salesman, the process never felt like one of pressure or a rush to the cashiers desk to cash us out When it came time to appraise our vehicle we could not make it physically to the dealership on that particular day, Jeff Arnold offered to drive his vehicle from the dealership to our house over an hour away, in a snow storm, and do the appraisal in person for us! As with any sales situation there are hurdles to clear and financial objectives to meet, on both our and the dealership’s end. Matt Smith the Finance Manager made that process seamless and went above and beyond for us with an extended warranty and a sense of humor to go along with it. Throughout our interaction we always felt that Jeff Arnold and the Friendly Team in Geneva had our best interest at hand. Including when Michael D’Amico and Sales Manager Steve Kesner got involved to help us along, everything was equally supportive and smooth. Thank you again to Jeff Arnold for all that he did for us from start to finish!
Our experience with Friendly Ram in Geneva was comfortable and customer focused throughout. Starting with Jeff Arnold our Salesman, the process never felt like one of pressure or a rush to the cashiers desk to cash us out When it came time to appraise our vehicle we could not make it physically to the dealership on that particular day, Jeff Arnold offered to drive his vehicle from the dealership to our house over an hour away, in a snow storm, and do the appraisal in person for us! As with any sales situation there are hurdles to clear and financial objectives to meet, on both our and the dealership’s end. Matt Smith the Finance Manager made that process seamless and went above and beyond for us with an extended warranty and a sense of humor to go along with it. Throughout our interaction we always felt that Jeff Arnold and the Friendly Team in Geneva had our best interest at hand. Including when Michael D’Amico and Sales Manager Steve Kesner got involved to help us along, everything was equally supportive and smooth. Thank you again to Jeff Arnold for all that he did for us from start to finish!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing such a thoughtful review! We’re truly grateful for the opportunity to earn your business and thrilled to hear your experience with our dealership was comfortable and customer-focused from start to finish. Jeff Arnold going the extra mile — especially driving out in a snowstorm to complete your appraisal — is a perfect example of the dedication we strive for every day. We’re also glad Matt Smith made the finance process seamless (with a little humor along the way!), and that Michael D’Amico and Steve Kesner helped ensure everything stayed smooth and supportive throughout. We sincerely appreciate your trust and kind words. Thank you again for choosing Friendly — we’re here anytime you need us! 🚗✨