Hyundai of Trenton

Grisell Sierra did a fantastic job of making sure I get all the right information about the car and making sure i was comfortable on the purchase of the car. She was absolutely amazing and I would love to have her every single time I get a new car.

Best shop foreman and service manager in the state! Did amazing job on my vehicles, I will always be back for my service!

Conrak is professional knowledgeable and helped me purchase exactly what I was looking for. Extremely helpful and friendly which made the experience memorable and smooth. He is my go-to guy and I will be highly recommending him and Hyundai of Trenton!

Perfect and quick service, very attentive. They got me in and out very fast, no long Waiting

If I could give this dealership a 0 star rating I would. I did not deal with the sales department, I can only speak to the service department. May 28, 2025 I spoke with the service department about a recall that made my Hyundai just shut itself off. I spoke with a woman multiple times setting up an appointment, towing it to the dealership earlier than the appointment, a half hour before the car arrived at the dealership on May 30 to say it was on it's way and was assured every call that I did not need to be with the car. June 1 I received a confirmation about the June 2 appointment. June 2 I had to call the dealership and spoke with Eric. They had no idea who the car belonged to so it just sat there all day! I called again June 3 and was told it may take a week to get the parts for the recall and there were no cars to borrow while they worked on the car. I called back June 12 and Eric told me it would be a few more days. June 17 I called and Eric told me the car was in the bay and they were working on it. He called me later that day to tell me all of the things they recommend fixing. We approved certain items that same day through text link. June 24 I called Eric again and he never returned my call. June 27 I received a text the car was ready for pickup. We picked up the same day and there was no gas in the car. We barely made it to the gas station to fill up. The car was not dropped off to them with low gas. July 1 the tire pressure light came on, we filled at Wawa and it went away. July 2 the check engine light came on. The code was for the fuel tank pressure sensor. July 3 I called the dealership and spoke to someone who was not Eric. I was told he would return my call and never did. I took it to my own mechanic and he took photos of all of the incorrect work done by Hyundai including broken and bent hoses. We took it back to the dealership after calling and finally reaching Eric. July 22 I called to check on the status and was told Eric would call me back. He never did. July 23 I called again. Eric never called me back again. I texted the number I received when dropping off the car and never received a response. July 24 I was texted saying the service advisor asked me to reach out about additional services. I responded asking about the status of my car and never got a response. I called three more times that day, no one knew. July 25 I received a call from Eric that the car was ready to be picked up. We picked it up the same day. July 28 the check engine light came on AGAIN with the code evaporative emission control system problem.July 29 spoke to Eric again. My husband took the car there and Lyfted home. Still no cars to borrow. July 30 the car was ready to be picked up again. Eric handed us the keys and walked away when we were talking to him. It was 102 degrees outside and every time we went there we had our infant in tow. August 22 the battery, oil and check engine light came on again. Our local mechanic believes the gauge for the gas is faulty now. I reached out to Hyundai of Trenton with no response. I reached out to Hyundai corporate to which they told me we authorized the service so there's nothing we can do. I cannot ever recommend them!

Peter was prompt, responsive and professional. The dealership met my expectations and I would recommend them as they are friendly and very competitive in the market place

My experience today was excellent. I was in and out for an oil change very quick.

Overall, I had a good experience here. My sales rep, Miguel, was fantastic. He was very personable and accommodating. I came in with a specific car in mind that I found online. I was able to test drive it right away and bought the car that same day. My trade-in process was pretty seamless as well. I felt I got a fair price and they handled everything. I felt like they were a little unwilling to work with me on the price of the car that I was buying as well as some of the add-ons and other fees. But what can you do? My one complaint would be about the manager that was working that day. I could overhear them discussing my situation with the trade-in and my requests for negotiation, and it was quite disrespectful not just to me, but to the sales rep as well. If I was working directly with that individual, I would not have bought the car. I am not lowering my review because as I said, I thought my rep was fantastic, but I will remember that the next time I want to buy a car.

My car was in the servicing department to be repaired booker was great and always keeping me updated. I highly recommend him and look forward to working with him in the future!

Bad/No communication! Dropped my car off because my heated seats stopped working in my 2025 Tucson. They kept it over 24 hours just to say they had to order parts and I would have to drop it off again in a few days. Not a problem. Dropped the car off the problem was supposed to be fixed after replacing the problem parts. 2 days later same problem!! Called the person in service said this should have happened if they just replaced the parts and he would talk to someone and give me a call back. It’s now been 5 days and nobody has reached back out. Next step will be calling corporate.