Reviews
Always a great dealership free coffee, free cookies cars are clean when you pick them up. Restrooms are clean everyone's friendly.
Always a great dealership free coffee, free cookies cars are clean when you pick them up. Restrooms are clean everyone's friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Brian does a great job but the rest of the place seems to be having some trouble keeping track of what’s going on
Brian does a great job but the rest of the place seems to be having some trouble keeping track of what’s going on
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Everyone I came into contact with was very friendly and helpful. I always feel confident in taking my car to this dealership.
Everyone I came into contact with was very friendly and helpful. I always feel confident in taking my car to this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent and attentive as always, Alba is the best. Popcorn, cookies water are also good
Excellent and attentive as always, Alba is the best. Popcorn, cookies water are also good
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Good service, fast and very welcoming clean car. Easy check out thank you so much
Good service, fast and very welcoming clean car. Easy check out thank you so much
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I had an excellent experience at the Thousand Oaks Nissan dealership working with Alba. She was friendly, responsive, knowledgeable, and genuinely attentive throughout the process. This was my first visit since purchasing my Pathfinder, and I couldn’t be more pleased with the level of service and care I received. Thank you for making it such a positive experience.
I had an excellent experience at the Thousand Oaks Nissan dealership working with Alba. She was friendly, responsive, knowledgeable, and genuinely attentive throughout the process. This was my first visit since purchasing my Pathfinder, and I couldn’t be more pleased with the level of service and care I received. Thank you for making it such a positive experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Brian was great. I mixed up my times and showed up 30 minutes late and he was totally nice about it. I received my car back with everything done that I asked for and my car was cleaned!
Brian was great. I mixed up my times and showed up 30 minutes late and he was totally nice about it. I received my car back with everything done that I asked for and my car was cleaned!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Brian is so great! He checked me in quickly and remembered why I was there and was able to help me. The waiting area is very clean and it's nice to have some coffee and hot popcorn while I wait. Everyone is helpful and kind.
Brian is so great! He checked me in quickly and remembered why I was there and was able to help me. The waiting area is very clean and it's nice to have some coffee and hot popcorn while I wait. Everyone is helpful and kind.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always great service
Brian was incredibly helpful! I was immediately surprised by the offer for a ride home instead of waiting at the dealership. My car was serviced in a timely manner. Pick up was seamless with the pay online option and my car was even washed!! Exceptional!
Brian was incredibly helpful! I was immediately surprised by the offer for a ride home instead of waiting at the dealership. My car was serviced in a timely manner. Pick up was seamless with the pay online option and my car was even washed!! Exceptional!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Patty was fantastic, as always Patty was wonderful, as always. She is always very attentive and looking out for the needs of customers
Patty was fantastic, as always Patty was wonderful, as always. She is always very attentive and looking out for the needs of customers
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair