Reviews
Courteous, they delivered on the time they tell us going to be ready and they let you know right away
Courteous, they delivered on the time they tell us going to be ready and they let you know right away
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear our team treated you with courtesy. Thank you for recognizing Matthew’s clear communication and on-time delivery for your Ford F-150. We appreciate you choosing us for service. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!
Shottenkirk ford Grandbury took care of the recall on my 2015 f250 in a timely manner and also offered a pick up and delivery service which was very helpful and convenient. Overall top notch service.
Shottenkirk ford Grandbury took care of the recall on my 2015 f250 in a timely manner and also offered a pick up and delivery service which was very helpful and convenient. Overall top notch service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to know our team could address the recall on your F-250 promptly and provide a seamless pickup and delivery experience. Thank you for recognizing the convenience and efficiency of our service. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!
I highly recommend the Shottenkirk Ford Dealership for their outstanding service I received. Thank you.
I highly recommend the Shottenkirk Ford Dealership for their outstanding service I received. Thank you.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s wonderful you were satisfied with our service when taking delivery of your new Ford F-150 Hybrid. Thank you for recommending our team to others. Please reach out if you need anything further. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!
This is the 2nd opportunity I have had to use Shottenkirk ford service and am very impressed with them. From everything around courtesy to professionalism was not quite what I was used to from a service provider
This is the 2nd opportunity I have had to use Shottenkirk ford service and am very impressed with them. From everything around courtesy to professionalism was not quite what I was used to from a service provider
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!
My family has been buying vehicles from them for years! They are always courteous and have an amazing service center and get the job done.
My family has been buying vehicles from them for years! They are always courteous and have an amazing service center and get the job done.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your long-standing loyalty! We’re glad our service center provided courteous and efficient care for your Ford Explorer. We look forward to assisting your family again. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!
Carson was our salesman. He was quick and courteous. Great experience. We will recommend and be back.
Carson was our salesman. He was quick and courteous. Great experience. We will recommend and be back.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re pleased Carson provided quick and courteous service during your purchase of a used GMC Acadia. We look forward to welcoming you back and appreciate your recommendation. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!
Everyone was very friendly and professional. I was in and out in no time.I will go back.
Everyone was very friendly and professional. I was in and out in no time.I will go back.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled our team could provide friendly, professional care and get your Ford Edge back to you so quickly. We appreciate your trust and look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!
My service manager was very helpful and communicated exceptionally. I was pleased with the level of service.
My service manager was very helpful and communicated exceptionally. I was pleased with the level of service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear Matt provided such helpful service and clear communication. We’re delighted your Ford E250 received the level of care you expected. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!
Fleet EV software update and vehicle service completed and on time as promised. Thanks .Matt. I appreciate it
Fleet EV software update and vehicle service completed and on time as promised. Thanks .Matt. I appreciate it
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear the EV software update and service on your Ford were completed on time. Thank you for letting us know, Matthew. We look forward to supporting your vehicle in the future. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!
Had some issues with recalls. The team worked diligently to resolve those issues Valet service was great
Had some issues with recalls. The team worked diligently to resolve those issues Valet service was great
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear our team resolved the recall work on your Ford quickly and that the valet service was helpful. We appreciate you trusting us with your service needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!