Reviews
The dealership was friendly and professional; I will probably buy my next car from your dealership.
The dealership was friendly and professional; I will probably buy my next car from your dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful five-star review of Infiniti of Downtown LA! We’re glad to hear that our team made a positive impression with their professionalism and friendliness. We truly value your feedback and are excited about the opportunity to serve you again down the road. Wishing you safe and enjoyable travels until then!
The dealership was absolutely great. Made everything beautiful. I didn’t even have to show up in person. I got my car towed. I spoke to the guy over the phone approved everything over the phone and got it picked up by one of my drivers 10 out of 10.
The dealership was absolutely great. Made everything beautiful. I didn’t even have to show up in person. I got my car towed. I spoke to the guy over the phone approved everything over the phone and got it picked up by one of my drivers 10 out of 10.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jhonny, thank you for sharing your stellar review of the Infiniti of Downtown LA team! Your feedback is much appreciated, and we're here if you need anything else!
I was properly informed and educated with what my car needed, and was offered advice towards maintenance. I liked everything that had to do with the decision I made to take my car to this dealership for a diagnostical check
I was properly informed and educated with what my car needed, and was offered advice towards maintenance. I liked everything that had to do with the decision I made to take my car to this dealership for a diagnostical check
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We love to hear this! Thank you for choosing Infiniti of Downtown LA and for sharing your experience. We're here when you need us next.
The service was great! Julia helped me to go through the whole thing. I just enjoyed hot chocolate for a couple of hours. She also helped me to apply a coupon on the service. Everything was just fantastic
The service was great! Julia helped me to go through the whole thing. I just enjoyed hot chocolate for a couple of hours. She also helped me to apply a coupon on the service. Everything was just fantastic
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Zhuowei, thank you for reviewing Julia and our team! We are so glad that she made your experience a smooth one at Infiniti of Downtown LA.
Hrant would be the reason I would come back for service. Made the communication clear and straight forward.
Hrant would be the reason I would come back for service. Made the communication clear and straight forward.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your wonderful feedback! We look forward to seeing you again at Infiniti of Downtown LA. Safe travels!
I got Excellent service from Hrant Galstyan. Thank you very much. Will be back in 2 weeks.
I got Excellent service from Hrant Galstyan. Thank you very much. Will be back in 2 weeks.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We'll see you again soon! Thanks for the kind words and five stars!
I was very please with the service my car needed. Gabriel Perez was very helpful and professional. the speed of service was good considering the amount of vehicles being taken care of at that moment. Thank you
I was very please with the service my car needed. Gabriel Perez was very helpful and professional. the speed of service was good considering the amount of vehicles being taken care of at that moment. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jose, thank you for choosing Infiniti of Downtown LA and for sharing your experience with Gabriel. We take pride in our efficient, quality service and are grateful for your kind words. See you next time!
Felt like I was at in n out. Because I was in n out with my car service. Thanks
Felt like I was at in n out. Because I was in n out with my car service. Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We might not sell burgers, but we're quick! Thanks for choosing Infiniti of Downtown LA for your service needs!
David was really helpfull. Got me in and out quickly and called me when my car was ready.
David was really helpfull. Got me in and out quickly and called me when my car was ready.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We'll pass your kind words along to David! Thanks for trusting our Infiniti of Downtown LA team with your vehicle's care!
First off dealer assisted me with service. Area was comfortable to wait and everything came out perfect will be returning soon. :)
First off dealer assisted me with service. Area was comfortable to wait and everything came out perfect will be returning soon. :)
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad our team made everything comfortable and seamless for you. Thank you for choosing Infiniti of Downtown LA! Drive safely, and we look forward to seeing you again down the road!