Reviews
From start to finish everyone was very helpful, thoughtful and respectful. No pressure felt at all! Rakan was a wonderful salesperson and Matt the tech guy was so sweet and helpful! We also liked the finance guy too, very nice!
From start to finish everyone was very helpful, thoughtful and respectful. No pressure felt at all! Rakan was a wonderful salesperson and Matt the tech guy was so sweet and helpful! We also liked the finance guy too, very nice!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Laurie, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!
Excellent service and great customer service from the time I walked in to the reception of my car The service was well done and my car was very clean and in excellent condition
Excellent service and great customer service from the time I walked in to the reception of my car The service was well done and my car was very clean and in excellent condition
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
Great people, felt fairly treated during the buying process and supported after the purchase. Bought a car from Cleveland Ohio and they made it painless. Would not hesitate to buy from them again!
Great people, felt fairly treated during the buying process and supported after the purchase. Bought a car from Cleveland Ohio and they made it painless. Would not hesitate to buy from them again!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi there, Thank you for the wonderful review! We’re so glad you felt fairly treated and supported throughout the entire process, especially buying from Cleveland. Making it painless is exactly what we aim for. We truly appreciate your trust, and if you need anything at all, please don’t hesitate to reach out.
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Always the best staff to help and always the best service. Have been servicing my car for many years.
Always the best staff to help and always the best service. Have been servicing my car for many years.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, Thank you for your continued loyalty over the years! We’re so glad our team continues to provide the great service you expect. We truly appreciate you, and if you need anything at all, please don’t hesitate to reach out.
I had a positive experience. Service Mgr. Joe R. checked me in quickly and had my oil change and tire rotation completed within the hour.
I had a positive experience. Service Mgr. Joe R. checked me in quickly and had my oil change and tire rotation completed within the hour.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tom, Thank you for sharing your experience! We’re glad Joe got you checked in quickly and that your oil change and tire rotation were completed within the hour. We truly appreciate you, and if you need anything at all, please don’t hesitate to reach out.
There are many options for vehicles but for me there is only one… Island Acura. Because of their amazing sales team and service department (which recently got even better with Joey as a Manager) island Acura is the only place I would purchase a car or have my car serviced. They go beyond more than any other car dealership I have ever dealt with which hasn’t been for many many years Because I will not leave island Acura…
There are many options for vehicles but for me there is only one… Island Acura. Because of their amazing sales team and service department (which recently got even better with Joey as a Manager) island Acura is the only place I would purchase a car or have my car serviced. They go beyond more than any other car dealership I have ever dealt with which hasn’t been for many many years Because I will not leave island Acura…
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.
First service for new car. Excellent service - fast, efficient, Service advisor was attentive - explained things clearly.
First service for new car. Excellent service - fast, efficient, Service advisor was attentive - explained things clearly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you for the feedback. We are glad your first service visit went smoothly and that our advisor provided clear and attentive support. Please feel free to reach out if there is anything we can help with.
I received excellent service from Jose Herrera. He arranged for me to get a ride home and had the work done in a timely manner.
I received excellent service from Jose Herrera. He arranged for me to get a ride home and had the work done in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you for sharing your experience. We are glad Jose Herrera helped coordinate transportation and ensured everything was completed efficiently. Please feel free to reach out if there is anything we can help with.
Been a customer of Island Acura for 14 years. We have only experienced the absolute best in service and care.
Been a customer of Island Acura for 14 years. We have only experienced the absolute best in service and care.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
I had the best experience at this car dealership! From the moment I walked in, the staff was welcoming, patient, and extremely helpful. They took the time to answer all my questions and made sure I felt comfortable every step of the way. There was no pressure, just honest advice and great customer service. The whole process was smooth and stress-free. I highly recommend this dealership to anyone looking for a great car-buying experience!
I had the best experience at this car dealership! From the moment I walked in, the staff was welcoming, patient, and extremely helpful. They took the time to answer all my questions and made sure I felt comfortable every step of the way. There was no pressure, just honest advice and great customer service. The whole process was smooth and stress-free. I highly recommend this dealership to anyone looking for a great car-buying experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you for sharing your experience. We’re glad to hear the team made you feel supported and comfortable throughout your visit. Please reach out if you need anything.