Reviews
Beware of this service center. My NY State inspection turned into a very expensive endeavor, and I'm not certain it was a necessary fix at all. My vehicle has LED Halo daytime running lights; but they insisted that the HID headlamp be replaced (actually, they told me they were replacing the daytime running light assembly, but I was billed for a HID headlight). Pretty sure they didn't install anything and just billed parts and labor. Needless to say, I won't be returning.
Beware of this service center. My NY State inspection turned into a very expensive endeavor, and I'm not certain it was a necessary fix at all. My vehicle has LED Halo daytime running lights; but they insisted that the HID headlamp be replaced (actually, they told me they were replacing the daytime running light assembly, but I was billed for a HID headlight). Pretty sure they didn't install anything and just billed parts and labor. Needless to say, I won't be returning.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
My salesman Rich Milano was very helpful,explained everything and was very personable. He also. Helped me win a duck. I love my Ram!
My salesman Rich Milano was very helpful,explained everything and was very personable. He also. Helped me win a duck. I love my Ram!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Horrible experience with Huntington Jeep and Hyundai service department, and this is not the first time they do a lousy job on my fleet repairs. I took my Jeep Liberty CRD for a recall that was still open, they order the parts for a torque converter and hitch reinforcement. Once they replaced the torque converter, they said that they couldn’t flash or reprogram the tcm because the software doesn’t exist anymore or they couldn’t get it from Jeep or some kind of xx like that, and that the jeep was in limp mode and it doesn’t drive over 30 mph now. My jeep has only 60,000 miles, maintenance always as recommended and it was running perfect, absolute no issues, no engine light on, no codes, nothing. Now they blame each other between the advisors, Techs and service manager for the issue not resolved, the first service advisor Nisa said that they found out after the converter was replaced that it wasn’t necessary to change the it ( but they did it) and it was just needed to reprogram it only. ???? The second advisor said that I may need a valve body, selenoids and a bunch of lies just to justify their misdiagnosis and lack of knowledge for this procedure, total xx. Huntington jeep service department is just good to replace unnecessary parts till they fix a problem by elimination or just to cover their loss with the customer’s money. It seems that they always try to throw a gum at the wall till sticks. I am a car guy and an educated self thought mechanic about parts and repairs, not a 90 years old lady that they try to sell her blinker fluid. While I was with the service advisor Nisa, she called the service manager John Byers and the call was on speaker, he angrily said that my “Jeep is a rust bucket and it should be in the ocean”, how he is going to fix my Jeep with that attitude, rudeness and lack of respect for my property?, Nisa told me that he was at the dealer next block and I should go go there to talk to him, when I arrived in less than 5 minutes he hide and avoided seeing me, Nestor told me he was going to call me but he didn’t, he is a coward and he didn’t care about my issue with that lack of empathy towards a loyal customer like me and my family that bought and service many many cars from them. I bought and serviced many Rams, jeeps and Hyundais from this dealer and I was planning to buy a brand new Genesis G70 from Bob Awn, but with this bad nightmare and others recently, probably I will NOT, with this lack of respect, lack of knowledge on repairs or effort to bend backwards to make the customer happy and solve my car issue, not a chance anymore. My jeep is at their parking lot, not fixed, sitting there like a piece of garbage because I was told numerous times by them that it is 20 years old and some rust underneath, I guess their white glove techs only work on non rusted cars ? A happy customer tells the experience to 1 person, but an unhappy one tells it to a dozen people. Stay away from this Huntington Jeep and Hyundai dealer, or they will blame you and make you pay for their failures 👈 Don’t say later I didn’t warn you. Sergio Gallardo
Horrible experience with Huntington Jeep and Hyundai service department, and this is not the first time they do a lousy job on my fleet repairs. I took my Jeep Liberty CRD for a recall that was still open, they order the parts for a torque converter and hitch reinforcement. Once they replaced the torque converter, they said that they couldn’t flash or reprogram the tcm because the software doesn’t exist anymore or they couldn’t get it from Jeep or some kind of xx like that, and that the jeep was in limp mode and it doesn’t drive over 30 mph now. My jeep has only 60,000 miles, maintenance always as recommended and it was running perfect, absolute no issues, no engine light on, no codes, nothing. Now they blame each other between the advisors, Techs and service manager for the issue not resolved, the first service advisor Nisa said that they found out after the converter was replaced that it wasn’t necessary to change the it ( but they did it) and it was just needed to reprogram it only. ???? The second advisor said that I may need a valve body, selenoids and a bunch of lies just to justify their misdiagnosis and lack of knowledge for this procedure, total xx. Huntington jeep service department is just good to replace unnecessary parts till they fix a problem by elimination or just to cover their loss with the customer’s money. It seems that they always try to throw a gum at the wall till sticks. I am a car guy and an educated self thought mechanic about parts and repairs, not a 90 years old lady that they try to sell her blinker fluid. While I was with the service advisor Nisa, she called the service manager John Byers and the call was on speaker, he angrily said that my “Jeep is a rust bucket and it should be in the ocean”, how he is going to fix my Jeep with that attitude, rudeness and lack of respect for my property?, Nisa told me that he was at the dealer next block and I should go go there to talk to him, when I arrived in less than 5 minutes he hide and avoided seeing me, Nestor told me he was going to call me but he didn’t, he is a coward and he didn’t care about my issue with that lack of empathy towards a loyal customer like me and my family that bought and service many many cars from them. I bought and serviced many Rams, jeeps and Hyundais from this dealer and I was planning to buy a brand new Genesis G70 from Bob Awn, but with this bad nightmare and others recently, probably I will NOT, with this lack of respect, lack of knowledge on repairs or effort to bend backwards to make the customer happy and solve my car issue, not a chance anymore. My jeep is at their parking lot, not fixed, sitting there like a piece of garbage because I was told numerous times by them that it is 20 years old and some rust underneath, I guess their white glove techs only work on non rusted cars ? A happy customer tells the experience to 1 person, but an unhappy one tells it to a dozen people. Stay away from this Huntington Jeep and Hyundai dealer, or they will blame you and make you pay for their failures 👈 Don’t say later I didn’t warn you. Sergio Gallardo
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
The only place I go for our jeeps. Kevin is the only salesman that we work with for four jeeps now. Always fast and perfect. Such a pleasure to deal with. Ask for Kevin!
The only place I go for our jeeps. Kevin is the only salesman that we work with for four jeeps now. Always fast and perfect. Such a pleasure to deal with. Ask for Kevin!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The salesman, Rich Milano was very informative and personable. He took me through all the steps needed to buying my new Ram. Sar with me and my friend in the truck and patiently answered all of our questions. Rich also has a great sense of humor. I would certainly recommend him to anyone wanting to buy a Dodge.
The salesman, Rich Milano was very informative and personable. He took me through all the steps needed to buying my new Ram. Sar with me and my friend in the truck and patiently answered all of our questions. Rich also has a great sense of humor. I would certainly recommend him to anyone wanting to buy a Dodge.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Kevin and everyone I dealt with in sales were all professional and attentive to all of my concerns thanks guys
Kevin and everyone I dealt with in sales were all professional and attentive to all of my concerns thanks guys
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Rich G was very professional and made buying a new car seamless. Rich G made me feel comfortable and didn’t pressure me into buying anything I didn’t absolutely love.
Rich G was very professional and made buying a new car seamless. Rich G made me feel comfortable and didn’t pressure me into buying anything I didn’t absolutely love.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dexter Salmond, my salesman, plus the other employees were a pleasure to deal with. A great experience
Dexter Salmond, my salesman, plus the other employees were a pleasure to deal with. A great experience
- Customer service
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I worked with Rich and Josh multiple times and it was an absolute pleasure. If I know someone is looking to get a jeep/dodge/ram, I always recommend Huntington Jeep.
I worked with Rich and Josh multiple times and it was an absolute pleasure. If I know someone is looking to get a jeep/dodge/ram, I always recommend Huntington Jeep.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Have been dealing with Huntington jeep for approximately 10 years and are extremely happy with courtesy and service they have provided
Have been dealing with Huntington jeep for approximately 10 years and are extremely happy with courtesy and service they have provided
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car