Mercedes-Benz of Rockville Centre

Effortless trade-in. Thanks to Bill Mehrkens at MBRVC. He took such good care of me. Couldn't be happier with the service. Love my new car!

Bill was an outstanding sales representative at Mercedes. After I had issues with my previous car, he went above and beyond to make sure I felt comfortable and confident in my new purchase. He was patient, attentive, and truly cared about my safety every step of the way. I’m very grateful for his help and highly recommend working with him.

We went in to just “look” and walked out with a car in less than an hour. Bill was the best! He never pressured anything, worked with our budget and made everything so easy. I’m already looking forward to going back once my lease is up. Thank you Bill, see you in three years!

Let me be clear: the only reason this place gets 2 stars instead of 1 is because of Julian, who in my opinion is a good salesperson who did his best to help us. We came in seriously interested in purchasing one of the newer AMG models, but were told we could not test drive any of their AMGs due to concerns about depreciation from added mileage. That’s frankly absurd in my opinion - this is a dealership selling high-performance vehicles, not a museum. I might understand that logic for something like a Ferrari or Rolls-Royce, but a Mercedes? You’ve got to be kidding me. We made it clear that we would not purchase any vehicle without test driving it. Their response was that a test drive would only be allowed if we first sat down to discuss pricing. When I asked how that would somehow prevent “depreciation”, especially if we weren’t even planning to buy that specific AMG anyway, they couldn’t provide a coherent answer. It came across as a weak excuse to control the sales process rather than a legitimate policy. For comparison, the Mercedes dealership in Bayside, Queens had no issue allowing AMG test drives, so this is clearly not a brand-wide policy, but rather a specific policy of this location. We then asked to speak with a manager to better understand the reasoning. The manager literally came out but chose to ignore us after standing behind us for a few minutes. To me, this level of disregard for serious potential buyers is completely unacceptable. If this is how they treat customers before a sale, I can only imagine what happens afterward. I would strongly recommend taking your business elsewhere if you’re looking for a professional, transparent, and respectful car-buying experience.

As always , Bill was extremely helpful and worked hard to find us the care we wanted. I think this is our third or fourth time working with Bill and we will remain repeat customers... I would also add that Segun Maxwell was extremely helpful, couteous and efficient at getting us through pick up.

I had a great experience working with Elenita. Communication was smooth and easy, and most importantly, she delivered exactly what she promised. The entire process was straightforward and professional, and I really appreciated the efficiency and transparency. Highly recommend!

Warm, low-pressure sales experience. Helpful educational session when picking up the vehicle. A pleasure to recommend!

We recently purchased a GLE450 from Mercedes-Benz of Rockville Centre. It is the 7th purchase we’ve made dealing with Bill Mehrkens. He is a credit to the dealership. I contacted Bill recently to see if he would be able to recommend a vehicle different from the current model I’m driving due to a physical problem I’ve recently developed. He made a suggestion, I went with it and seven days later I’ve taken possession of a vehicle that suits me perfectly. He located the vehicle, had it transported to Rockville Centre, took care of all paperwork and based on my previous preferences, added the appropriate packages. If you’re looking for someone who truly wants his client to be completely satisfied, contact Bill Mehrkens.

I had such a great experience working with Hank when buying my Mercedes. From the very beginning, he was incredibly kind, patient, and never pushy at all. He really took the time to help me find the right car and made sure I felt comfortable and happy with every step of the process. What I appreciated most was how much he genuinely cared that I was satisfied — not just before the purchase, but even after. He checked in to make sure everything was perfect with my car and that I was loving it. And I truly do — I absolutely love my new car and couldn’t be happier! If you’re looking for someone who is honest, helpful, and truly wants the best for you, I highly recommend Hank. I’ll definitely be coming back when it’s time to get my mom a car too!

We recently purchase a Mercedes-Benz at Rockville Centre. Our salesperson, Hank Woloz was the best. He was very professional and a pleasure to work with. Would highly recommend him to others.