St. Charles Toyota

This is our second time purchasing from St.Charles toyota. Robert Pearson made us feel so comfortable the first time around that we were not going to trust anyone else for our second purchase. He was open to hearing our needs and went above and beyond to get us just what we wanted. The finance manager Efren Martinez, was excellent as well. It was a simple, pleasant and exciting experience all around.

My son and I purchased a used Mazda from Bob Pearson at the Pre-owned building. We made an appointment and communicated with Bob before visiting the store. When we arrived the car was inside the dealership garage area ready for us to inspect out of the cold weather. We then went on one of the more informative test drives I've ever been on. When we returned Bob had the pricing and paperwork ready for us to review in less than 10 minutes. We paid cash, so I knew it would be a little faster than financing but was shocked at how quickly we were in and out of the store. All in, with the test drive, paperwork and detailing the entire process was less than 90 minutes and felt even shorter. Well done St. Charles Toyota and Bob Pearson, thank you!

I have purchased around 10 to 12 cars in my lifetime. This was the easiest process I've ever been a part of...and it's not close. If you're buying used from this dealership, definitely seek out Bob. He was literally a joy to work with and the best test drive ever. Also enjoyed our experience with Efren and Darrick.

Very professional and courteous. Bob Pearson was well informed and patient as we reviewed the car purchase options. We did a realistic and rational test drive to understand the vehicle performance. Bob Pearson's follow up was great, and he made himself available during the sales process as well as after the sale was complete. I would recommend working with Bob Pearson in the future.

Robert Pearson and the entire team at St Charles Toyota are truly exceptional. From start to finish a professional and pleasant experience. Thank you you all very much!

My husband and I just purchased our 3rd used vehicle from St. Charles Toyota and couldn't be happier (The other two cars are still running beautifully). Thumbs up to Bob Pearson and the management team of Joey Mahoney and Efren Martinez in making the process pleasant and seamless. Did I say this is our 3rd vehicle we have purchased from them?

My husband and I just purchased our 3rd used vehicle from St. Charles Toyota and couldn't be happier (The other two cars are still running beautifully). Thumbs up to Bob Pearson and the management team of Joey Mahoney and Efren Martinez in making the process pleasant and seamless. Did I say this is our 3rd vehicle we have purchased from them?

It was a great experience with Robert Pearson. He was nice, listen to what we want and answer every of our questions totally. We love our purchased

Super friendly and super helpful! Bob Pearson assisted me in buying my very first car. He found a vehicle in my price range that also satisfied all of the needs I required from a car. All of my questions were answered and the process was incredibly easy. I feel wonderful leaving in the car Bob found for me. I also want to say that Isreal Leiva and Efren Martinez were incredibly helpful in this deal as well, and they worked diligently with Bob to effect this sale. I am very grateful for this experience. Thank you all for helping me find this Prius!!

Fantastic experience at this dealership from the moment that I pulled up and met Bob Pearson. I had made an appointment to come in and look at a used vehicle and Bob made sure that the car was clean and ready when I arrived. He provided a great overview of the car, the dealership, and the no gimmicks policy. Test drive was like no other. Israel and Efren were also stellar. Honestly, this was probably the best experience that I have ever had at a car dealership. Highly recommended!