Millennium Toyota

Absolutely one of the worst dealership experiences I have ever had. Millennium Toyota is completely unprofessional, disorganized, and, frankly, dishonest. We placed a $500 down payment on a 2024 Toyota Corolla SE (white). The deal was DONE, all that remained was the financing. On Sunday, we were told they would review the interest rate and that we should come back Monday to finalize everything and take the car home. They never called. When we followed up, we were casually told that both the salesperson and finance manager were not working that day, something they conveniently failed to mention. That alone shows how little they respect their customers’ time. Then it gets even worse. On Tuesday, we were told the car had already been sold AFTER we had already put money down and reached an agreement. And yet, when we called again, we were told the SAME car was still available. So which is it? Sold or not? This is not confusion, this is misleading behavior and completely unacceptable. It honestly feels like they are playing games with customers, saying whatever is convenient in the moment to push a sale or move you onto another vehicle. What makes this even more upsetting is that this car was meant to be a birthday gift for my 17-year-old son. The dealership knew this from the beginning. We even asked them to put a bow on the car after the deal was finalized. Instead, they turned what should have been a special family moment into a stressful, frustrating, and disappointing situation. This dealership showed: Zero integrity No accountability Terrible communication Complete disregard for customers Stay away from Millennium Toyota. Seriously.

Lies, bait-and-switch, and zero accountability. Spent 4+ hours negotiating, agreed on OTD price, left a $500 deposit, and they ran my credit ,only for me to catch they inflated my rate by 2% over my pre-approval. Once I pushed back, everything changed. Suddenly it’s “we’re closing,” “we’ll handle it tomorrow.” Then they vanish. No calls. No texts. No follow-up. “Both out on Monday” conveniently. By Tuesday afternoon: “the car is sold.” So they took my deposit, ran my credit, stalled me, and sold the car anyway. If that’s not a scam tactic, I don’t know what is.

I bought a Corolla Crossover on Monday, February16th, Presidents' Day. I spoke with Edwin and Colby. They were professional, knowledgeable and relaxed. They were patient and pleasant. I took my time to decide and felt confident in my decision. This was a positive and enjoyable experience. I would highly recommend Millennium Toyota to my friends and family.

You better hope that Mauricio woke up on the right side of the bed if you want to get decent customer service. Came here to resolve an issue with a car we bought a few days back. Snatched papers from us, told us “it’s your car it’s your problem now”. Spoke to us like we were a children. Horrible customer service. We cannot fathom how he became manager.

Overall, the dealership and our sales rep (Jennifer) were fine. If they sit you down in front of their finance "expert," Gary, run for the door. I was there with my mother to purchase her a car - he held us hostage for 3 hours trying to sell us services we did not need. He could not take no for an answer. If I didn't need to buy her a car, I would have walked out. Not at all considerate and totally unprofessional way to do business. Unfortunate for the rest of the dealership.

Edgar Gonzalez is an amazing salesman. Friendly, polite and knowledgeable. He helped me through every step of my purchase. Highly recommend him.

After taking deposit approving credit without any notice they sold my car for higher price it is out of business ethics I am taking them to court , I even paid for insurance for this car , Shame on them , Now they want me buy another car , what a joke , They kept the car for detail work and sold it I can not believe it how they can do this to me ,

Millennium Toyota was my first choice for dealership when buying my car with Mark Campbell and now leasing 18 years later for the first time. Edgar Gonzalez was friendly, professional and walked me through the entire process. He is a very thoughtful and thorough sales associate who listened to what I needed in my car and a sale was made that day. Maria was very thoughtful and thorough as well in the financial department. I’ve always been happy with the dealership, sales associates and service department at Millennium Toyota in Hempstead.

Always been charged too much after new ownership, but wanted to take our Toyota to a Toyota service station thinking it was worth it. Nope... this last time we got SCAMMED. They kept our car for 5 hours for the 95k mile check up (it wasn't being serviced the entire time, they were working on lots of cars), and claim it took four hours to change brakes, and charged over $800 just for labor for changing the brakes (charged more for parts and other things). The brakes didn't take four hours to change (it's a 1-2 hour job max). They kept the car for hours while they also worked on other cars, and charged us for labor for the time the car sat there. Charging for four hours of labor for a brake change is a scam and we NEVER coming back (loyal for ten years, and we are done).

Went in to see how much i could get for my 2023 Gr 86, did not expect to leave with a truck, sat down with Alejandro, great guy, explained everything simple and to the point, showed me a 2025 Tacoma, i was looking for one but they didn't have one before, but that night they did, i really liked it, did all the paper work, was in out in a minimum of 2-3 hours, 10/10 experience. Ghulam was increible with the finance as well, again simple, i knew what i was getting and everything, two great guys, loved it.