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Hempstead Ford Lincoln

(2,262 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 21 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(2,262 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hempstead Ford Lincoln from DealerRater.

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I had an extremely pleasant and seamless buying experience dealing with Rick Roseman--he deserves a raise!

I had an extremely pleasant and seamless buying experience dealing with Rick Roseman--he deserves a raise!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonderful feedback! We’re happy to hear Rick helped make your purchase smooth and enjoyable. We truly appreciate your support and hope you love your new vehicle. Hempstead Ford Lincoln Team

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I always receive excellent service from Rich Fiedler. I could not ask for better service advisors. Karen, Rich and John Lydon are personable and thorough and always greet me by name whenever I come in. Also, Maria in the parts department has always been excellent. I've known her since the 90's, and Bob Jackson in Finance, too!

I always receive excellent service from Rich Fiedler. I could not ask for better service advisors. Karen, Rich and John Lydon are personable and thorough and always greet me by name whenever I come in. Also, Maria in the parts department has always been excellent. I've known her since the 90's, and Bob Jackson in Finance, too!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hi Peter, thank you for such a thoughtful review! It means a lot to know Rich, Karen, John, Maria, and Bob have made such a lasting impression over the years. We truly appreciate your loyalty and always look forward to welcoming you back. Hempstead Ford Lincoln Team

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Doug is wonderful to work with andvI trust him 100% in any car purchase I've made over our 25 year plus relationship. The best! JAVO

Doug is wonderful to work with andvI trust him 100% in any car purchase I've made over our 25 year plus relationship. The best! JAVO

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hi Javo, thank you for sharing this! We’re grateful for the trust you’ve placed in Doug and our team for so many years. Longstanding relationships like this mean everything to us, and we truly appreciate your continued support. Hempstead Ford Lincoln Team

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John Talt, saved our day. Monday we realized one of our vans was not able to make it through the week. By email we were able to make a decision & John delivered it himself by Wednesday. Thanks to you John, we highly recommend your dealership.

John Talt, saved our day. Monday we realized one of our vans was not able to make it through the week. By email we were able to make a decision & John delivered it himself by Wednesday. Thanks to you John, we highly recommend your dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review! We’re so glad John was able to step in quickly and help get your business moving again. We appreciate your recommendation and your confidence in Hempstead Ford Lincoln. Hempstead Ford Lincoln Team

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Always great and always better than we expect! Had basic problems solved without question. Thank you Lincoln!!!

Always great and always better than we expect! Had basic problems solved without question. Thank you Lincoln!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for the great feedback! We’re so happy to know our team continues to make each visit even better than expected. We truly appreciate your continued trust in Hempstead Ford Lincoln. Hempstead Ford Lincoln Team

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Had my first oil change just over a month ago and also a recall. The guys there were great, my Nautilus was done in a timely manner, was clean and ready to roll. Great job by all 😀

Had my first oil change just over a month ago and also a recall. The guys there were great, my Nautilus was done in a timely manner, was clean and ready to roll. Great job by all 😀

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We’re glad your Nautilus was taken care of efficiently and returned clean, ready, and running smoothly. We appreciate you choosing our service team. Hempstead Ford Lincoln Team

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Everything went smoothly and the sales staff was extremely helpful with my questions . Dealership was very clean

Everything went smoothly and the sales staff was extremely helpful with my questions . Dealership was very clean

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re glad the process felt easy and that our sales team was able to answer your questions along the way. We appreciate you visiting Hempstead Ford Lincoln. Hempstead Ford Lincoln Team

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Service work was excellent!! There is nothing else which I can sayas I am a person of few words

Service work was excellent!! There is nothing else which I can sayas I am a person of few words

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you, Michael! We appreciate your concise and thoughtful feedback. It’s great to hear our service team delivered an excellent experience for you. Hempstead Ford Lincoln Team

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Good service everything was handled and explained. Car detailed prior to receiving. Second car I’ve gotten here

Good service everything was handled and explained. Car detailed prior to receiving. Second car I’ve gotten here

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for coming back to us for your second vehicle! We’re glad everything was explained clearly and that your car was ready for you in great shape. We truly appreciate your loyalty. Hempstead Ford Lincoln Team

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Only place I'll buy a Ford, several time repeat customer. Always easy and quick.

Only place I'll buy a Ford, several time repeat customer. Always easy and quick.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi David, thank you for being such a loyal customer! It means a lot to know you continue choosing Hempstead Ford Lincoln time after time. We’re glad the process has consistently been smooth and convenient for you. We truly appreciate your trust in us. Hempstead Ford Lincoln Team

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