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Rallye Lexus

(3,457 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–7:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday 11:00am–4:00pm Closed
2026 state dealer award
View 14 awards
2026 state dealer award 2024 state dealer award 2020 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (516) 916-5045 (516) 916-5045
Used (516) 629-5731 (516) 629-5731
Service (516) 916-5036 (516) 916-5036

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Reviews

(3,457 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rallye Lexus from DealerRater.

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My experience at Rallye was great.

My experience at Rallye was great. Our Salesperson, Jason Pena was extremely helpful and knowledgeable. He made the purchase of our Rx 350h so easy. The delivery specialist Mike explained all the great features of our car and like Jason was extremely professional. All in all a wonderful experience. Thanks Rallye Lexus and thanks Jason and Mike.

My experience at Rallye was great.

My experience at Rallye was great. Our Salesperson, Jason Pena was extremely helpful and knowledgeable. He made the purchase of our Rx 350h so easy. The delivery specialist Mike explained all the great features of our car and like Jason was extremely professional. All in all a wonderful experience. Thanks Rallye Lexus and thanks Jason and Mike.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive feedback about your new Lexus RX 350h. We’re thrilled that Jason made the purchase process smooth and that our delivery specialist provided a thorough walkthrough of your vehicle’s features. We appreciate your trust and look forward to assisting you again. John Tetta 516-676-4000

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Rallye Lexus delivers exceptional service.

Rallye Lexus delivers exceptional service. The team is attentive and responsive. Frank Politi and Caleb Denis were professional, highly knowledgeable, and a pleasure to work with.

Rallye Lexus delivers exceptional service.

Rallye Lexus delivers exceptional service. The team is attentive and responsive. Frank Politi and Caleb Denis were professional, highly knowledgeable, and a pleasure to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear our team provided attentive and responsive service for your Lexus. Caleb and Frank S. are delighted their expertise made the process enjoyable. Thank you for your kind words and we look forward to helping you again. John Tetta 516-676-4000

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Very nice place staffed with great people, what else does

Very nice place staffed with great people, what else does one possibly want from a car dealer.

Very nice place staffed with great people, what else does

Very nice place staffed with great people, what else does one possibly want from a car dealer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re delighted to know you had a pleasant experience and appreciated our team’s efforts. Thank you for trusting us with your Lexus GS 350 service. Maria was glad to help and we look forward to assisting you again. James Quinlan 516-676-8686

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I have had three other Lexus’ and of all the dealers I

I have had three other Lexus’ and of all the dealers I spoke to could not compare to the service I received from Tony and the whole staff down to the car wash treated me exceptional.

I have had three other Lexus’ and of all the dealers I

I have had three other Lexus’ and of all the dealers I spoke to could not compare to the service I received from Tony and the whole staff down to the car wash treated me exceptional.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us again for service on your Lexus ES 350. It’s wonderful to hear our team delivered exceptional care from the service department through the car wash. We look forward to welcoming you back. James Quinlan 516-676-8686

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Service was great.

Service was great. I was kept informed on what was happening. Joanna did an excellent job

Service was great.

Service was great. I was kept informed on what was happening. Joanna did an excellent job

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad to hear you felt well informed throughout the service and that Joanna did an excellent job. Thank you for trusting us with your Lexus ES 300h, and we look forward to your next visit. James Quinlan 516-676-8686

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Made my appointment online which was very easy.

Made my appointment online which was very easy. Waited for my car. He said it would take and hour and a half and it did.

Made my appointment online which was very easy.

Made my appointment online which was very easy. Waited for my car. He said it would take and hour and a half and it did.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear our online scheduling made booking your Lexus UX 300h service simple. We’re glad Mike’s estimate of an hour and a half matched the actual time. James Quinlan 516-676-8686

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My car needed a part that I thought would be available by

My car needed a part that I thought would be available by the time of my appointment- it was not and no one ever called to say it came in or followed up at all

My car needed a part that I thought would be available by

My car needed a part that I thought would be available by the time of my appointment- it was not and no one ever called to say it came in or followed up at all

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. John Tetta General Manager 516-676-4000

Dealer response

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. John Tetta General Manager 516-676-4000

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Great wotking with Ned Maskic at Rallye Lexus for my

Great wotking with Ned Maskic at Rallye Lexus for my RX350h lease. Great experience as usual with Rallye Lexus. Highly recommended.

Great wotking with Ned Maskic at Rallye Lexus for my

Great wotking with Ned Maskic at Rallye Lexus for my RX350h lease. Great experience as usual with Rallye Lexus. Highly recommended.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Ned with your Lexus RX 350h lease. We’re thrilled to hear the process went smoothly. Enjoy your new RX 350h and we appreciate your recommendation. John Tetta 516-676-4000

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Was a quick and easy process over the phone.

Was a quick and easy process over the phone. When I went to pick up the car, everything was ready and quick and easy!

Was a quick and easy process over the phone.

Was a quick and easy process over the phone. When I went to pick up the car, everything was ready and quick and easy!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re pleased to hear the phone process was quick and the pickup went smoothly. Thank you for choosing a new Lexus ES 350 with us. Enjoy the drive and we look forward to assisting you again. John Tetta 516-676-4000

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Very expensive!

Very expensive! Lounge is clean and well equipped with snacks and television as well as clean restrooms

Very expensive!

Very expensive! Lounge is clean and well equipped with snacks and television as well as clean restrooms

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Rosemary, we appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon. John Tetta General Manager 516-676-4000

Dealer response

Rosemary, we appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon. John Tetta General Manager 516-676-4000

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