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Johnstons Toyota

(1,501 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 3 awards
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (845) 394-2155 (845) 394-2155
Used (845) 394-2156 (845) 394-2156
Service (845) 394-2157 (845) 394-2157

Reviews

(1,501 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Johnstons Toyota from DealerRater.

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Fast service and they keep you up to date on work

Fast service and they keep you up to date on work happening with your vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Denese, it was our pleasure to assist you. Thank you from all of us here at Johnstons Toyota!

The service was great wonderful personal and excellent

The service was great wonderful personal and excellent customer service. The experience with Johnson was great I would recommend to other people or family members.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Devaughn, we are so pleased to hear you had such a positive experience at Johnstons Toyota! Thank you for recommending our team to your family and friends.

Blair at Johnston’s Toyota always takes care of my

Blair at Johnston’s Toyota always takes care of my automotive needs. He is honest with the service recommendations. He always keeps me updated regarding the status of my vehicle while it is in the shop. He gets me in and out as quickly as possible. If the service will be extensive he offers a loaner car. Blair and the mechanics at Johnston’s is the reason I have my cars serviced here at Johnston’s Toyota. I can trust them to do the job right the first time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Trust means everything to our team, so we love to read this kind of feedback! Thank you for choosing Johnstons Toyota and for sharing your experience with Blair. We'll see you next time!

Anthony in service was very helpful in getting me answers

Anthony in service was very helpful in getting me answers from the techs to the noises I was hearing in the front of my vehicle. He explained thoroughly what was going on and what it would take to correct. Keep up the good work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your feedback about Anthony and our service team! We are always happy to help at Johnstons Toyota!

It was very easy purchasing my Toyota.

It was very easy purchasing my Toyota. They took care of everything. I would go there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are grateful to have earned your business, Richard. Thanks for taking the time to leave us a review! - The Johnstons Toyota Team

We were fortunate to make our trade in and purchase with

We were fortunate to make our trade in and purchase with the friendliest, kindest, outstanding old fashion compassionate sales representative named Kelvin Guyadeen, who took care of every detail with utmost professionalism, yet the gentelness of a human being. We've walked out of other dealerships before, but he truly made a difference!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your experience with Kelvin and the team! We are thrilled to hear he went above and beyond to make the process seamless. Thank you for choosing Johnstons Toyota!

My experience with Kevin has always been excellent.

My experience with Kevin has always been excellent. Everytime I see him he always gives me the best service ever. I appreciate everything he does for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mohammed, we're thrilled to hear that Kevin consistently provides you with top-notch service at Johnstons Toyota. Your appreciation means a lot to us!

From inception to exit the service team for the NYS

From inception to exit the service team for the NYS inspection was terrific and timely!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Fred, for stopping by to leave Johnstons Toyota a wonderful review!

Very good service and quality work on the project, Very

Very good service and quality work on the project, Very good service and quality work on the project,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Grace, we are thrilled to hear you are so pleased with the Johnstons Toyota team! Thanks for your business and for sharing your review.

They have always taken care of me and my vehicles.

They have always taken care of me and my vehicles. Service, parts, and sales are all great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jim, it is always a pleasure to assist you here at Johnstons Toyota! Thanks for choosing us and for sharing your kind words!