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Johnstons Toyota

(1,565 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 consumer dealer award
View 4 awards
2026 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (845) 394-2155 (845) 394-2155
Used (845) 394-2156 (845) 394-2156
Service (845) 394-2157 (845) 394-2157

Inventory

See all 219 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2022.
Johnstons Toyota is proud to be a family owned and operated Toyota dealership located in New Hampton NY. Just celebrating our 54nd year in business in May of 2014 Johnstons continues to be an asset to the community and the customers they serve by finding new an innovative ways to provide high quality service and give back.
I Got My Toyota At Johnstons Toyota!!

Service center

Phone number (845) 394-2157

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(1,565 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Johnstons Toyota from DealerRater.

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No gimmicks, no up selling, no hidden fees, no pressure. Just pleasant salespeople and excellent service. 5 stars to Marc and Manny. Would recommend to friends and family!

No gimmicks, no up selling, no hidden fees, no pressure. Just pleasant salespeople and excellent service. 5 stars to Marc and Manny. Would recommend to friends and family!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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This is our second time buying a vehicle from this dealership. From the moment you enter the lot you feel like you’re dealing with professionals and an established company that still be around years later if an issue were to ever arise. Very pleased with the vehicle and the purchase process.

This is our second time buying a vehicle from this dealership. From the moment you enter the lot you feel like you’re dealing with professionals and an established company that still be around years later if an issue were to ever arise. Very pleased with the vehicle and the purchase process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Peter, thank you for your repeat business and fantastic review of Johnstons Toyota. Enjoy your new vehicle!

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Was on time for service to be started and finish. Comuication from service was professionally and adequately discussed during service. Will continue to come for my service repairs.

Was on time for service to be started and finish. Comuication from service was professionally and adequately discussed during service. Will continue to come for my service repairs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sean, thank you for choosing Johnstons Toyota and for sharing your experience! We look forward to seeing you again next time!

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In over 20 years I have purchased 3 used vehicles from and have had them serviced at Johnstons Toyota. The staff is friendly and knowledgeable. I have had the honor of working with Blair Schiesser, Service Advisor, for many years and I have great confidence in his expertise. Thank you Blair for all you do to keep me safe on the road!!

In over 20 years I have purchased 3 used vehicles from and have had them serviced at Johnstons Toyota. The staff is friendly and knowledgeable. I have had the honor of working with Blair Schiesser, Service Advisor, for many years and I have great confidence in his expertise. Thank you Blair for all you do to keep me safe on the road!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Lorraine, thank you for being a loyal customer of Johnstons Toyota for so many years! We're happy to see you’ve always had excellent service from Blair and the team. Here's to many more years of safe travels!

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I was recommended to Johnstons Toyota by my local mechanic. Since my car was not working, and it was a hybrid, it needed to go to a dealer. My local mechanic towed the vehicle to Johnstons Toyota and the service I received long distance was great. As it turned out, it was a simple question of flipping the lockout switch after the new battery was installed and I was grateful that all was well. Anthony, the service person who looked after the car, kept in touch with me and made sure that things were done in a timely fashion, and soon my car was towed back to my home back to my garage. They were very generous in that they only charged me for the battery since there wasn’t anything mechanically wrong. Now I know where to go in the future if my Prius requires hybrid care.

I was recommended to Johnstons Toyota by my local mechanic. Since my car was not working, and it was a hybrid, it needed to go to a dealer. My local mechanic towed the vehicle to Johnstons Toyota and the service I received long distance was great. As it turned out, it was a simple question of flipping the lockout switch after the new battery was installed and I was grateful that all was well. Anthony, the service person who looked after the car, kept in touch with me and made sure that things were done in a timely fashion, and soon my car was towed back to my home back to my garage. They were very generous in that they only charged me for the battery since there wasn’t anything mechanically wrong. Now I know where to go in the future if my Prius requires hybrid care.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Gail, thank you for sharing your glowing review of Anthony and the team! We're honored to be your go-to for any hybrid needs in the future. - The Johnstons Toyota Team

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Excellent - Excellent hands down! A very easy process and experience, no issues or hassles…. Very happy

Excellent - Excellent hands down! A very easy process and experience, no issues or hassles…. Very happy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the excellent review! We're happy to hear you had such a smooth and hassle-free experience at Johnstons Toyota. Safe travels!

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Experience was very good. Salesman and finance guy was great. Salesman was Very helpful and knowledgeable

Experience was very good. Salesman and finance guy was great. Salesman was Very helpful and knowledgeable

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to hear about your positive experience with our team at Johnstons Toyota! Thank you for your feedback, and we hope to see you again in the future!

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Marc in sales helped find the truck i was looking for. Gabby in financial made it happen! Thank you both!

Marc in sales helped find the truck i was looking for. Gabby in financial made it happen! Thank you both!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Elvis, thank you for choosing Johnstons Toyota and for sharing your feedback about Marc and Gabby! We'll see you next time.

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The BEST car buying experience I have had in a very long time. Thank you for making it great!

The BEST car buying experience I have had in a very long time. Thank you for making it great!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're thrilled to hear you had the best car-buying experience in a long time at Johnstons Toyota.

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Johnstons Toyota was wonderful. Stuck out of state while traveling, Blair and the service dept took us in (without an appt), diagnosed our problems and got us quickly back on the road. Our experience would only have been better if they had free coffee - wait the did have free coffee. Thank you Johnstons

Johnstons Toyota was wonderful. Stuck out of state while traveling, Blair and the service dept took us in (without an appt), diagnosed our problems and got us quickly back on the road. Our experience would only have been better if they had free coffee - wait the did have free coffee. Thank you Johnstons

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted our team helped you get back on the road. Thank you for choosing Johnstons Toyota and sharing your experience.

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