Reviews
Excellent Place
Always go there for all my service needs! They are friendly and very professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for choosing Schepel Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit. Take care!
GMC - JS
The overall process went very smoothly. Bruce Lichtenfeld was extremely helpful in tracking down a truck that had the features I wanted along with the color. Bruce followed up multiple days with me till he found a truck that fit my requirements. This is my second vehicle I have purchased from your dealership and I would definitely come back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Schepel made buying easy!
Both purchasing and servicing at Schepel was pain free. They worked with us on our trade in and the price on the car. Financing offered excellent rates as well. We just had the first service oil change done before a road trip. The servicing department was knowledgeable and answered any questions we had. Their facility was super clean and comfortable enough for me to get some work done from my laptop. Highly recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We're always here with the same great service whenever you need service or another vehicle! Take care!
Couldn?t be better, great service
Called Duane and he was very helpful getting me scheduled based on my availability. Took me right in on arrival, spent time after repair telling me how to use the controller, etc and I was on my home well satisfied!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Duane here at Schepel Buick GMC! We're looking forward to your next visit with us. We hope to see you soon!
New Terrain
Excellent, sales man Keith Vooys was wonderful show me everything have not been look after this good at other dealers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Keith works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Enjoy your new vehicle and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
service review
I have experienced problems with the radio system and the part replaced cured the problem. The service adviser was excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are so glad that we could help you resolve the issue with your car radio system! If you have any further questions, please give us a call. We're always happy to help! Take care.
John C Rotroff
My salesman Bruce Lichenfeld was excellent. He found us a Yukon with the options we wanted and made the pricing and discount review very simple and straight forward. All upfront with no surprises. I have purchased several vehicles over the years and it was never easier or more efficient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new Yukon! We're glad to hear Bruce delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Customer feedback
Everything regarding our experience was professional and timely. We were very pleased with the service we received.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Best Dealer Hands Down
Great accommodations, caring personnel, competent skilled technicians, timely repairs, and fair pricing. Can't be beat in this area.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mr Dennis McDonald
An engineering problem of about 50 dollars that Buick and Schepel would not fix. Also lied about extended warranty covering this. Maybe time for a new dealer and cars
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Elizabeth, I'm sorry your vehicle was out of factory warranty and your extended policy did not cover your lug nuts. This area is prone to changing climate which over years can cause corrosion and expansion of aluminum chrome cap covered lug nuts. Please rethink staying a customer of ours and Buick. If you need further assistance please call Mark Kooi, service manager, at Schepel Buick-GMC.