Reviews
Amazing staff, excellent customer service with great
Amazing staff, excellent customer service with great knowledge about cars , friendly management and understanding people
Amazing staff, excellent customer service with great
Amazing staff, excellent customer service with great knowledge about cars , friendly management and understanding people
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Frankie has worked with me many times over the years and
Frankie has worked with me many times over the years and has always been kind, knowledgable, generous and a pleasure to work with. I will be in touch with him again when in need with my new crv-exl. Thank you Frankie.
Frankie has worked with me many times over the years and
Frankie has worked with me many times over the years and has always been kind, knowledgable, generous and a pleasure to work with. I will be in touch with him again when in need with my new crv-exl. Thank you Frankie.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are grateful for your loyal business and feedback! We will pass along the kind words to Frankie and the team. Enjoy your new 2024 Honda CR-V at Planet Honda! We hope to welcome you back again in the future. See you then!
It's very easy to book service appointments.
It's very easy to book service appointments. Customer service, very friendly, helpful, also knowledgeable.
It's very easy to book service appointments.
It's very easy to book service appointments. Customer service, very friendly, helpful, also knowledgeable.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to hear that the scheduling process for your service appointment was smooth and easy! Thank you for choosing Planet Honda. See you next time!
This place is a scam, they knew my budget and tricked me
This place is a scam, they knew my budget and tricked me into paying additional fees that I was not aware of, then when I tried to talk to them after realizing I got scammed they wrote me off and did not help me, they were very nasty to me and were not helpful at all, stay away from this place. Very unsatisfied customer.
This place is a scam, they knew my budget and tricked me
This place is a scam, they knew my budget and tricked me into paying additional fees that I was not aware of, then when I tried to talk to them after realizing I got scammed they wrote me off and did not help me, they were very nasty to me and were not helpful at all, stay away from this place. Very unsatisfied customer.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Derrick, I'm really concerned to hear about your negative experience. It's our intention to provide straightforward and helpful service, so it's disappointing to hear that you felt misled. I'd like to better understand what happened and see how we can make things right. Please reach out to me at your convenience. Thank you. Sue Lerch Customer Experience Manager 908-838-7526
I was there for a while on Saturday but the exit service
I was there for a while on Saturday but the exit service was exceptional. I was updated on my car the whole time as well by Dwight Phillips (286579) he even went and picked my car up so I didn’t have to wait for it to be brought up relating to how busy it was. He is charismatic and has great customer service.
I was there for a while on Saturday but the exit service
I was there for a while on Saturday but the exit service was exceptional. I was updated on my car the whole time as well by Dwight Phillips (286579) he even went and picked my car up so I didn’t have to wait for it to be brought up relating to how busy it was. He is charismatic and has great customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled Dwight went the extra mile to keep you updated and make your experience seamless. Thank you for choosing Planet Honda and sharing your awesome feedback! We hope to see you again down the road. Safe travels!
Fast and reliable service.
Fast and reliable service. I bought my car there and get all my service done there.
Fast and reliable service.
Fast and reliable service. I bought my car there and get all my service done there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're more than glad that our team has provided you with such a great experience here at Planet Honda! Thank you for this great feedback. See you next time!
My sales representative, Alex, truly went to bat for me.
My sales representative, Alex, truly went to bat for me. Along with Fernando from management and Eduardo in finance, the entire team was professional, polite, and transparent throughout the process. I highly recommend Planet Honda.
My sales representative, Alex, truly went to bat for me.
My sales representative, Alex, truly went to bat for me. Along with Fernando from management and Eduardo in finance, the entire team was professional, polite, and transparent throughout the process. I highly recommend Planet Honda.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for recommending the Planet Honda team! We’ll pass your kudos along to Alex, Fernando, and Eduardo. Your feedback is so important to our team. Enjoy your new ride!
Great service extremely professional always listening to
Great service extremely professional always listening to what you have to say, providing many different options for you to choose from
Great service extremely professional always listening to
Great service extremely professional always listening to what you have to say, providing many different options for you to choose from
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to hear that our team was professional, attentive, and helpful throughout your visit! Thank you for choosing Planet Honda, your feedback is much appreciated. See you next time!
Outstanding service from Steve, the technician that
Outstanding service from Steve, the technician that worked on my vehicle, loved the video showcasing the work being done and Dorian always a great person who really know what exceptional customer service means. He should be giving classes on how to treat your customer before and after the sale. Thank you.
Outstanding service from Steve, the technician that
Outstanding service from Steve, the technician that worked on my vehicle, loved the video showcasing the work being done and Dorian always a great person who really know what exceptional customer service means. He should be giving classes on how to treat your customer before and after the sale. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It's awesome to hear from you! We're so proud to hear that Steve and Dorian made your experience at Planet Honda exceptional. We will pass along your kind words! See you next time!
Over all, good service, nice dealership and GREAT trusted
Over all, good service, nice dealership and GREAT trusted advisor. It’s always a pleasure working with Khariana.
Over all, good service, nice dealership and GREAT trusted
Over all, good service, nice dealership and GREAT trusted advisor. It’s always a pleasure working with Khariana.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive feedback! We're glad to hear you had a good experience with our team, especially Khariana. We appreciate your business at Planet Honda and hope to see you again!