Reviews
They are really helpful and do their best to get you out with a car. I recently went in to trade my HRV and came out with a hybrid CRV and I’m really happy !
They are really helpful and do their best to get you out with a car. I recently went in to trade my HRV and came out with a hybrid CRV and I’m really happy !
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new Honda CR-V Hybrid! Thank you for choosing Planet Honda and for sharing your support. We are here if you need anything else. Enjoy the ride!
The mechanics take time and make sure they check everything on my Honda cr-v. They told me all parts that are due to be replaced. They had done a great job on my Honda.
The mechanics take time and make sure they check everything on my Honda cr-v. They told me all parts that are due to be replaced. They had done a great job on my Honda.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Gesneladelson, we appreciate you taking the time to share your experience. It is great to hear the team took a thorough approach with your Honda CR-V and kept you informed on upcoming maintenance needs. That level of attention helps keep everything running smoothly. Thank you for your feedback, and we look forward to seeing you again at your next visit.
We can’t speak highly enough of Peter, he made the whole purchase a great experience from start to finish. Love the new car and Planet Honda
We can’t speak highly enough of Peter, he made the whole purchase a great experience from start to finish. Love the new car and Planet Honda
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Keith, congratulations on your new car! We’re thrilled to hear Peter made your purchase experience such a positive one and that you’re enjoying your new ride. Thank you for choosing Planet Honda, and we look forward to assisting you again with any future needs. Safe travels, and enjoy every mile ahead!
I had a great experience here. Nakeem was great guiding me through the process of buying a car.
I had a great experience here. Nakeem was great guiding me through the process of buying a car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us a review. Please come back soon if you need anything else!
Very good at doing the work but service costs are very high. Mechanics and service agents are very good.
Very good at doing the work but service costs are very high. Mechanics and service agents are very good.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Ernie, thank you for your feedback about our team! We understand the cost of service can be a concern and we will communicate this feedback to our team moving forward. We value your business and we look forward to seeing you again at Planet Honda!
Fast an great work love how they show u a break down of the work they do an u need
Fast an great work love how they show u a break down of the work they do an u need
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It is validating to know that you found the break down helpful! Thank you for sharing this feedback with our team. We look forward to delivering another fast, 5-star visit next time here at Planet Honda!
Arrived at appointed time and was handled swiftly and courteously. Informed what would happen and how long it would take.
Arrived at appointed time and was handled swiftly and courteously. Informed what would happen and how long it would take.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us, Thomas! We're pleased to hear you felt informed and well taken care of. We hope to see you again at Planet Honda! Safe travels!
All staff members are courteous and helpful. I especially find Ali the most attentive and helpful, I try to schedule with her.
All staff members are courteous and helpful. I especially find Ali the most attentive and helpful, I try to schedule with her.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Planet Honda and for sharing your wonderful feedback about our team! It's great to hear that Ali and our staff were attentive and accommodating. We look forward to welcoming you back! See you then.
Clean dealership. Nice and honest salesperson. Long wait for Finance. Honesty and integrity issues with financing
Clean dealership. Nice and honest salesperson. Long wait for Finance. Honesty and integrity issues with financing
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to share your experience. It’s great to hear you found our dealership clean and had a positive interaction with our sales team. At the same time, we understand how important a smooth and transparent finance process is, and feedback like yours helps us continue to improve that part of the experience. If you'd like to discuss your experience in further detail, I'd be happy to address any concerns you have. Best, Sue Lerch - Customer Experience Manager - 908-838-7526
Thank you for the opportunity to further explain my experience. We negotiated on a certain amount ($450.00/per month) and was asked to initial it so Chris can take it to someone for approval. Chris came back and said it was approved. After signing a few paperworks, I noticed that my monthly payment was not $450.00 per month. I even told before prior that I’m not going even a penny more. Then he said that it wasn’t approved at $450.00. I end up paying $450.98. It’s not about the amount increase, it’s about HONESTY and INTEGRITY. It is also unfair that Michael, my salesperson review performance was negatively affected, Even Michael’s manager blamed my review for losing his bonus. UNFAIR!
Team is friendly and keeps you updated. Dealership is clean with a large waiting area.
Team is friendly and keeps you updated. Dealership is clean with a large waiting area.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five‑star review. We’re glad to hear you had a positive experience and that our team kept you informed throughout your visit at Planet Honda. It’s wonderful to know you found our dealership clean and comfortable, and we appreciate you taking the time to share your feedback. We look forward to assisting you again with any future needs!