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Suburban Toyota of Farmington Hills

(2,226 reviews)
Visit Suburban Toyota of Farmington Hills
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 11 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (844) 484-4445 (844) 484-4445
Used (844) 846-6416 (844) 846-6416
Service (844) 846-7106 (844) 846-7106

Reviews

(2,226 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Suburban Toyota of Farmington Hills from DealerRater.

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New Rav 4

Rob was very helpful and knowledgeable knowledgeable on the product offering. I wasn’t sure which vehicle I wanted when I arrived, but Robert helped me narrow down the choices

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Chuck C, we are so happy to read such a great review about Suburban Toyota of Farmington Hills!

Very patient and friendly sales

Very pleased with my recent purchase from the Suburban Toyota. They gave me a fair trade in price and really went the extra mile to make the buying of my new truck a non rushed low pressure buy. I would definitely buy another vehicle from Michael Joh. Great communication leading up to me driving 125 miles and coming to take a look at the vehicle as well. It was out front put to the side so I could really take my time looking at it again with no pressure to buy. It was as advertised no hidden fees or bait and switch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Rscrux, thank you for your kind words and this wonderful review!

Took the time

Took the time to go through and explain everything and make sure I left with something I was comfortable with. I will definitely recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

Fast & Easy

The process was fast and easy. I could not be happier with the service. Mike made sure everything was smooth. Delivered the car to my home. A++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

One stop shop for all your car deals

Working Don Yu and his team was a wonderful experience. We felt supported through our entire process. He is straight shooter and was extremely knowledgeable about the the car and it’s features, and made great recommendations to suit our needs. They were professional, fast and attentive. We got a great deal our Rav-4 hybrid. Would highly recommend him for all your Toyota purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Ecogal, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Toyota of Farmington Hills! If you have any further questions, please don't hesitate to reach out!

One Day Purchase with Ease!!

Deciding to purchase a vehicle within a few hours of finding the right vehicle is not an easy task! However, from the moment I was contacted with information, I felt at ease with the team in the sales department. There was no delay in getting information to me, getting financing finalized and a test drive completed was a breeze. I would highly recommend Danny and his team to anyone looking to purchase a new or used vehicle! Thank you for your prompt service and attention!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to read such a great review about Suburban Toyota of Farmington Hills!

Used car purchase

Mike and Cody helped us get a good deal on a used Camry. He understood our needs and was willing to make sure he tries everything he can to get the car we like at a price we can afford. Has a pleasant car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Toyota of Farmington Hills!

Yvette is amazing!

Our second time buying a car from Yvette at this dealership... it was just as awesome as the first. Very easy to talk to, so VERY understanding and reasonable to work with! We just love her laid-back style - we never feel pressured and always feel heard. Yvette - thanks again! We also spoke with Cody on our trade-in and really appreciated his quick answers and pleasant personality. You made us feel appreciated and we thank you for it! There were others who helped us, too, but I didn't catch their names...overall, though - this is a great dealership and we will definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Kelly S., thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Toyota of Farmington Hills!

No hassle, great service, in and out

Best dealership experience to date. I went in to inquire about new trucks and Dan Berry made me a deal I could not refuse. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Fast, efficient, very friendly and professional.

I have been wanting to get a new car for years but hesitated because I loved my sienna van and didn’t want to part with it, but my kids said it was time after 10 years and 180,000 miles. I looked at other dealerships but went back to suburban because I didn’t have any problems getting my van. I test drove the RAV4 and loved the colors and gas mileage. I chose the Rav4, test drove it late Saturday, picked it up after work on Monday. Did almost all paperwork through texting and emails, easiest ever and had my RAV4 in less than one business day. Don walked me through everything and was polite and courteous through the entire process. Would recommend the team at Farmington Hills Suburban to anyone interested in a smooth sale and friendly staff!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Darlene B., thanks for your praise and kind comments about our team.