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Suburban Toyota of Farmington Hills

(2,710 reviews)
Visit Suburban Toyota of Farmington Hills
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2026 state dealer award
View 13 awards
2026 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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New (844) 484-4445 (844) 484-4445
Used (844) 846-6416 (844) 846-6416
Service (844) 846-7106 (844) 846-7106

Inventory

See all 257 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2021.

Service center

Phone number (844) 846-7106

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(2,710 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Suburban Toyota of Farmington Hills from DealerRater.

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Awring and Issa were great to work with on my lease and I love my new camry

Awring and Issa were great to work with on my lease and I love my new camry

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Improve eligibility criteria to provide new immigrants easier access to loans at lower interest rates.

Improve eligibility criteria to provide new immigrants easier access to loans at lower interest rates.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Great experience overall. Waqas Yousuf was very helpful and made everything easy. No pressure, clear communication, and excellent customer service.

Great experience overall. Waqas Yousuf was very helpful and made everything easy. No pressure, clear communication, and excellent customer service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Bought a car, had a mechanic look over it, voiced my concerns and they supposedly had their mechanics look over it. Three weeks later, check engine light comes on. Assuming they either lied or their mechanics are inept. Also was told I was going to receive a refund check in the mail, haven’t seen it.

Bought a car, had a mechanic look over it, voiced my concerns and they supposedly had their mechanics look over it. Three weeks later, check engine light comes on. Assuming they either lied or their mechanics are inept. Also was told I was going to receive a refund check in the mail, haven’t seen it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for making us aware of your concerns about the vehicle condition after purchase and the status of your refund. Please reach out to us directly so we can discuss this further. Joshua Kalowick - Sales Desk Manager - [email protected]

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I had an outstanding experience working with Waqas while purchasing my new 2026 Toyota Land Cruiser. From the very beginning, he was knowledgeable, patient, and genuinely committed to helping me get the exact vehicle I wanted. He kept me updated throughout the entire process, answered every question clearly, and made the whole experience smooth and stress‑free. It’s rare to find someone who combines professionalism with such a friendly, easygoing approach, but Waqas truly delivers both.

I had an outstanding experience working with Waqas while purchasing my new 2026 Toyota Land Cruiser. From the very beginning, he was knowledgeable, patient, and genuinely committed to helping me get the exact vehicle I wanted. He kept me updated throughout the entire process, answered every question clearly, and made the whole experience smooth and stress‑free. It’s rare to find someone who combines professionalism with such a friendly, easygoing approach, but Waqas truly delivers both.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new 2026 Toyota Land Cruiser! We’re delighted to hear Waqas made the process smooth and enjoyable at Suburban Toyota of Farmington Hills. Thanks for choosing us!

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Robert went above and beyond for me and is one of the best employees I have had the pleasure to come in contact with awring was also such a great employee 10/10 would recommend

Robert went above and beyond for me and is one of the best employees I have had the pleasure to come in contact with awring was also such a great employee 10/10 would recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Robert and our team! We love to hear that he went above and beyond for you. Your feedback made our day, and we look forward to welcoming you back to Suburban Toyota of Farmington Hills.

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I had an excellent experience working with Joe! He was personable, kind, and extremely knowledgeable throughout the entire process. As a first-time new car buyer, I truly appreciated how he made everything feel easy and comfortable. I also had the pleasure of working with Robert, who was equally wonderful. Their outstanding customer service made the entire experience smooth and memorable. I’m very grateful for their help!

I had an excellent experience working with Joe! He was personable, kind, and extremely knowledgeable throughout the entire process. As a first-time new car buyer, I truly appreciated how he made everything feel easy and comfortable. I also had the pleasure of working with Robert, who was equally wonderful. Their outstanding customer service made the entire experience smooth and memorable. I’m very grateful for their help!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Lian, congratulations on the new car! We're glad Joe and Robert made it a smooth and memorable process. We hope to see you again at Suburban Toyota of Farmington Hills! Safe travels!

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Don’s service was first class! He was incredibly responsive, helpful, transparent, and kind. In the past, my wife has dreaded the car dealership experience and she said that if every car salesperson were like Don she would gladly go in the future.

Don’s service was first class! He was incredibly responsive, helpful, transparent, and kind. In the past, my wife has dreaded the car dealership experience and she said that if every car salesperson were like Don she would gladly go in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Michael, we're glad Don provided a first-class experience for you and your wife at Suburban Toyota of Farmington Hills. Thank you for your kind words! Your feedback made our day and we’ll pass along these glowing comments as praise to him. Safe travels!

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My experience with Rob Guthrie was wonderful! I also had the chance to speak with Awring Ahmed and she aas great. You can tell they care about getting you what you're looking for instead of just trying to sell you a car. Very friendly and KNOWLEDGABLE! I walked away happy with my new vehicle and Rob and Awring's customer service.

My experience with Rob Guthrie was wonderful! I also had the chance to speak with Awring Ahmed and she aas great. You can tell they care about getting you what you're looking for instead of just trying to sell you a car. Very friendly and KNOWLEDGABLE! I walked away happy with my new vehicle and Rob and Awring's customer service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear Rob and Awring were so helpful. Congrats on your new car! Thanks from all of us at Suburban Toyota of Farmington Hills. We appreciate your support and look forward to working with you again in the future. Safe travels!

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I had a great experience at Suburban Toyota of Farmington Hills. From start to finish, the team was professional and transparent. The sales staff was incredibly helpful and, most importantly, not pushy or high-pressure at all. They took the time to walk me through every step of the process, making sure I felt comfortable with my decision. They have a great selection of inventory, which made it easy to find exactly what I was looking for. They were also very patient and helpful when it came to choosing the right car and the specific amenities that I wanted. I HIGHLY recommend Suburban Toyota of Farmington Hills.

I had a great experience at Suburban Toyota of Farmington Hills. From start to finish, the team was professional and transparent. The sales staff was incredibly helpful and, most importantly, not pushy or high-pressure at all. They took the time to walk me through every step of the process, making sure I felt comfortable with my decision. They have a great selection of inventory, which made it easy to find exactly what I was looking for. They were also very patient and helpful when it came to choosing the right car and the specific amenities that I wanted. I HIGHLY recommend Suburban Toyota of Farmington Hills.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Christine, thank you for choosing Suburban Toyota of Farmington Hills and for sharing your excellent experience! Our top priority is ensuring our customers find their perfect car in a pressure-free environment. We appreciate your recommendation and look forward to serving you again! Safe travels and see you next time.

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