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Empire Chrysler Dodge Jeep Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I highly recommend Gerald A. Nortz Chrysler/Jeep/Dodge/Ram to anyone looking to buy a car. I dealt directly with the owner, Gerry Nortz. I recently purchased a new 2017 Jeep Grand Cherokee and Gerry made the buying process very easy and outright enjoyable. Gerry is very knowledgeable of the products he sells and he operates his dealership in a professional and courteous manner with no pressure tactics. I was also very pleased with the price he was able to offer me for my trade-in and for the discounts I was able to negotiate on my new Jeep.

I highly recommend Gerald A. Nortz Chrysler/Jeep/Dodge/Ram to anyone looking to buy a car. I dealt directly with the owner, Gerry Nortz. I recently purchased a new 2017 Jeep Grand Cherokee and Gerry made the buying process very easy and outright enjoyable. Gerry is very knowledgeable of the products he sells and he operates his dealership in a professional and courteous manner with no pressure tactics. I was also very pleased with the price he was able to offer me for my trade-in and for the discounts I was able to negotiate on my new Jeep.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent service. Great experience! We have bought several cars from this dealer and always have our cars serviced there. We would not go anywhere else.

Excellent service. Great experience! We have bought several cars from this dealer and always have our cars serviced there. We would not go anywhere else.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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This is the 3rd new car we have purchased from Jerry Nortz and this deal was even better than the first two great deals we got from him. The friendly, honest interaction with him can be surpassed by none. The service is easily scheduled, timely and professionally accomplished. He has friendly, well qualified and responsible service technicians working for him. Chris the office manager is knowledgeable and always friendly. Excellent dealership all around rating of 5 stars!!!

This is the 3rd new car we have purchased from Jerry Nortz and this deal was even better than the first two great deals we got from him. The friendly, honest interaction with him can be surpassed by none. The service is easily scheduled, timely and professionally accomplished. He has friendly, well qualified and responsible service technicians working for him. Chris the office manager is knowledgeable and always friendly. Excellent dealership all around rating of 5 stars!!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very pleased with the time and patience the dealership provided me during the last weeks. A new Ram Outdoorsman was the result. Very important for me to buy " local" in a small village . Highly recommend Gerald A Nortz!

Very pleased with the time and patience the dealership provided me during the last weeks. A new Ram Outdoorsman was the result. Very important for me to buy " local" in a small village . Highly recommend Gerald A Nortz!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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The vehicle that I bought was in the right place at the right time at the right place, and the fact that all of the employees and owner were friendly and helpful made the entire experience a pleasure. I have done business in the past with this dealer and I will probably come again. Sincerely, Andrew G. Wetmore

The vehicle that I bought was in the right place at the right time at the right place, and the fact that all of the employees and owner were friendly and helpful made the entire experience a pleasure. I have done business in the past with this dealer and I will probably come again. Sincerely, Andrew G. Wetmore

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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