Reviews
Charles James was our salesguy and he was very professional and took the time with us. Felt very confident in our purchase and he went out of his way to make us feel comfortable.
Charles James was our salesguy and he was very professional and took the time with us. Felt very confident in our purchase and he went out of his way to make us feel comfortable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello- We’re glad Charles James could help you find the perfect vehicle. Thanks again for choosing Matthews kia of Greece! Happy Driving!
I love coming in to Kia Matthews of Greece for service. I feel like they value me as a customer and I don't mind needing a service appointment when I'm there. Brent and Nick and the team have always been great! I enjoy getting welcomed in the garage by the greeter and my car beautifully washed when I pick it up! I especially appreciated the use of a loaner this time when it was needed.
I love coming in to Kia Matthews of Greece for service. I feel like they value me as a customer and I don't mind needing a service appointment when I'm there. Brent and Nick and the team have always been great! I enjoy getting welcomed in the garage by the greeter and my car beautifully washed when I pick it up! I especially appreciated the use of a loaner this time when it was needed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello- We’re happy you had a great experience with our service department at Matthews Kia of Greece. Thank you for highlighting your experience with Brent and Nick. We look forward to your next visit.
Appointment made was quick and got in within a week. Waited for vehicle and it took about the time they said.
Appointment made was quick and got in within a week. Waited for vehicle and it took about the time they said.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Hello- Thank you for leaving us a review, it truly helps our team. We look forward to your next visit.
Great service! It's great being able to work while the car is being serviced and the waiting area has everything I need. Washing the car for me is a nice extra too.
Great service! It's great being able to work while the car is being serviced and the waiting area has everything I need. Washing the car for me is a nice extra too.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- Thank you for allowing us to keep your vehicle running its best. We look forward to your next visit!
Inspection and tire rotation hour and a half wait with appointment. An hour and a half wait is a little too long of a wait for that especially seeing I already had an appointment and I was waiting. not a huge deal But an area for improvement
Inspection and tire rotation hour and a half wait with appointment. An hour and a half wait is a little too long of a wait for that especially seeing I already had an appointment and I was waiting. not a huge deal But an area for improvement
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello- We appreciate the opportunity to service your vehicle. Your feedback helps us continue to improve. Thank you for your continued loyalty to Matthews Auto. Happy driving!
I wait while they perform my services and enjoy a cup of coffee & watch TV. They also wash my car. They explain what has to be done. Very polite.
I wait while they perform my services and enjoy a cup of coffee & watch TV. They also wash my car. They explain what has to be done. Very polite.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- We’re happy you had a great experience with our service department. Thank you for highlighting your experience with us at Matthews Kia of Greece!
Very professional, through in any explanations needed. Accommodating in any needed rides. I always appreciate the wash after they are done.
Very professional, through in any explanations needed. Accommodating in any needed rides. I always appreciate the wash after they are done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- We’re pleased to hear everything went well during your appointment at Matthews Kia of Greece. We look forward to serving you again soon!
No issues My needs were addressed with hesitation. Took the time to understand what I needed and they took care of it. Don't have a timely fashion no issues.
No issues My needs were addressed with hesitation. Took the time to understand what I needed and they took care of it. Don't have a timely fashion no issues.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, We appreciate your business and your feedback. Happy driving!
I came in for a recall notice I received in the mail. When I got there I was told the recall didn't affect my care because I didn't have a trailer hitch. They did put air in my tires and topped of my windshield fluid. I was in and out in 10 minutes.
I came in for a recall notice I received in the mail. When I got there I was told the recall didn't affect my care because I didn't have a trailer hitch. They did put air in my tires and topped of my windshield fluid. I was in and out in 10 minutes.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Sue- Thank you for the perfect review. We look forward to assisting you again in the future!
Your employees are very knowledgeable and service is always good. It’s easy to book an appointment and I don’t have to wait too long.
Your employees are very knowledgeable and service is always good. It’s easy to book an appointment and I don’t have to wait too long.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- We’re happy to hear you had a positive service experience. We appreciate your business and feedback. Have a great day!