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Matthews Kia of Greece

(1,335 reviews)
Visit Matthews Kia of Greece
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award

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New (585) 286-3675 (585) 286-3675
Used (585) 286-3657 (585) 286-3657
Service (585) 286-3632 (585) 286-3632

Inventory

See all 207 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since February 2021.
At Matthews Kia of Greece we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester NY! We believe in long-term relationships with our customers and with transparent pricing your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews!
Matthews Auto More. Every Day. Every Way.

Service center

Phone number (585) 286-3632

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(1,335 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Greece from DealerRater.

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Charles James was our salesguy and he was very professional and took the time with us. Felt very confident in our purchase and he went out of his way to make us feel comfortable.

Charles James was our salesguy and he was very professional and took the time with us. Felt very confident in our purchase and he went out of his way to make us feel comfortable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello- We’re glad Charles James could help you find the perfect vehicle. Thanks again for choosing Matthews kia of Greece! Happy Driving!

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I love coming in to Kia Matthews of Greece for service. I feel like they value me as a customer and I don't mind needing a service appointment when I'm there. Brent and Nick and the team have always been great! I enjoy getting welcomed in the garage by the greeter and my car beautifully washed when I pick it up! I especially appreciated the use of a loaner this time when it was needed.

I love coming in to Kia Matthews of Greece for service. I feel like they value me as a customer and I don't mind needing a service appointment when I'm there. Brent and Nick and the team have always been great! I enjoy getting welcomed in the garage by the greeter and my car beautifully washed when I pick it up! I especially appreciated the use of a loaner this time when it was needed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello- We’re happy you had a great experience with our service department at Matthews Kia of Greece. Thank you for highlighting your experience with Brent and Nick. We look forward to your next visit.

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Appointment made was quick and got in within a week. Waited for vehicle and it took about the time they said.

Appointment made was quick and got in within a week. Waited for vehicle and it took about the time they said.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello- Thank you for leaving us a review, it truly helps our team. We look forward to your next visit.

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Great service! It's great being able to work while the car is being serviced and the waiting area has everything I need. Washing the car for me is a nice extra too.

Great service! It's great being able to work while the car is being serviced and the waiting area has everything I need. Washing the car for me is a nice extra too.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi- Thank you for allowing us to keep your vehicle running its best. We look forward to your next visit!

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Inspection and tire rotation hour and a half wait with appointment. An hour and a half wait is a little too long of a wait for that especially seeing I already had an appointment and I was waiting. not a huge deal But an area for improvement

Inspection and tire rotation hour and a half wait with appointment. An hour and a half wait is a little too long of a wait for that especially seeing I already had an appointment and I was waiting. not a huge deal But an area for improvement

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello- We appreciate the opportunity to service your vehicle. Your feedback helps us continue to improve. Thank you for your continued loyalty to Matthews Auto. Happy driving!

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I wait while they perform my services and enjoy a cup of coffee & watch TV. They also wash my car. They explain what has to be done. Very polite.

I wait while they perform my services and enjoy a cup of coffee & watch TV. They also wash my car. They explain what has to be done. Very polite.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi- We’re happy you had a great experience with our service department. Thank you for highlighting your experience with us at Matthews Kia of Greece!

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Very professional, through in any explanations needed. Accommodating in any needed rides. I always appreciate the wash after they are done.

Very professional, through in any explanations needed. Accommodating in any needed rides. I always appreciate the wash after they are done.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi- We’re pleased to hear everything went well during your appointment at Matthews Kia of Greece. We look forward to serving you again soon!

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No issues My needs were addressed with hesitation. Took the time to understand what I needed and they took care of it. Don't have a timely fashion no issues.

No issues My needs were addressed with hesitation. Took the time to understand what I needed and they took care of it. Don't have a timely fashion no issues.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, We appreciate your business and your feedback. Happy driving!

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I came in for a recall notice I received in the mail. When I got there I was told the recall didn't affect my care because I didn't have a trailer hitch. They did put air in my tires and topped of my windshield fluid. I was in and out in 10 minutes.

I came in for a recall notice I received in the mail. When I got there I was told the recall didn't affect my care because I didn't have a trailer hitch. They did put air in my tires and topped of my windshield fluid. I was in and out in 10 minutes.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Sue- Thank you for the perfect review. We look forward to assisting you again in the future!

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Your employees are very knowledgeable and service is always good. It’s easy to book an appointment and I don’t have to wait too long.

Your employees are very knowledgeable and service is always good. It’s easy to book an appointment and I don’t have to wait too long.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi- We’re happy to hear you had a positive service experience. We appreciate your business and feedback. Have a great day!

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